SUMMARY

• Seven plus years of IT experience and Salesforce Certified Developer in Analysis, Design and Development of various CRM & Web - based applications which includes 4+ years of experience as Salesforce.com consultant with proficiency as Developer & Administrator and 3+ years of experience as a Java Developer.
• Worked with various CRM applications like Salesforce.com, Sales Cloud, Custom Cloud, Reporting and Analytics of Sales, Service and Custom Cloud, Application on Code backup.
• Good knowledge in all phases of SDLC including requirements gathering and analysis through project Design, Development, Testing, Implementation, Deployment and Maintenance.
• Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform application running in Cloud Computing Environment.
• Experience in modifying visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Good hands on practice with teh new Lightning System Design which halps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed
• Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller.
• Worked extensively with lightning process builder flows, Connect API, Chatter and quick Action
• me have a good understanding of development environment using AGILE methodologies with SCRUM process. Participated in Daily Scrums, Sprint Planning, Sprint Retrospective meetings
• Experience working on data migration projects, Extensive experience working in Agile, Scrum and Waterfall methodologies.
• Proficient in designing teh components using Objects and Fields, Roles, Page layouts, Visualforce Pages, Apex Classes, Controllers & Triggers, Workflows for automating different business process and various other components as per teh client and application requirements.
• Experience in Force.com Web services API for implementing web services in teh application to provide access to Salesforce data from external systems.
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.
• Experience working with Force.com IDE and salesforce.com Sandbox environments.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Implemented Security setting across teh organization using Roles, Sharing settings, Profiles and Permission sets.
• Preparing System test plans and System test design documents.
• Extracted teh data from Salesforce.com application into teh external databases for generating large data reports using teh Informatica Cloud.
• Design and Develop functional and Technical requirements from teh business requirements.
• Performing Document Reviews and Code walkthrough for new and modified programs.
• Strong knowledge of Sales and Marketing.
• A result-driven, analytical and coherent software developer with excellent skills in programming languages like Java, C#, C++, and web technologies like HTML.
• Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Experienced with Microsoft SQL Server, SQL & PL/SQL databases.
• Good experience with SQL, HTML, XML, CSS and JavaScript.
• Technology savvy with aptitude and experience in adopting modern methodologies and innovative techniques to boost work efficiency
• Interacted with Customers for requirement gathering and TEMPeffective analysis.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to teh clients through thoughtful experience and excellent communication skills.

TECHNICAL SKILLS

SALESFORCE TECHNOLOGIES: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, App Exchange, Web Services, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls, Analytic Snapshots.

SALESFORCE TOOLS: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector, Force.com Platform (Sandbox and Production), Force.com Migration Tool. Lightning, Agile Development .

PROGRAMMING LANGUAGES: Java, Apex, C, C++

WEB TECHNOLOGIES: HTML, CSS, AJAX, XML, JavaScript

OPERATING SYSTEMS: MS Windows, Linux

DATABASES: MS SQL Server, DB2

METHODOLOGIES: Agile, Scrum, SDLC, RUP.

OTHER TOOLS: Toad, Informatica, Eclipse, SQL Enterprise Manager, SQL Query Analyzer, AQT, ER-Win, MS Visio, Power Designer, Putty and Edit Plus

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

• Working as enhancement team member and performing teh roles of Salesforce.com Developer and Administrator in teh organization
• Implemented data migration and integration between legacy system and Salesforce CRM using Informatica on Cloud.
• Implemented Sales cloud and incorporated teh enhanced features as required to streamline teh business process.
• Analyzed visualforce pages and made changes to work efficiently in both classic and Lightning mode.
• Implemented Lightning components
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which halp in sales enhancements.
• Created Server APEX Controller for Salesforce Lightning Experience.
• Added Lightning Component to Lighting Pages and Record Pages.
• Developed UI/UX changes for better user interface using Salesforce Lightning Design system
• Followed Agile Scrum methodology that included iterative application development, weekly Sprints and stand up meetings.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on teh need in teh organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed teh solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC).
• Designed, and deployed teh Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in teh application.
• Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented web based case management automation - Web-to-Case and Email-to-Case (on Case Object) to track and solve customer’s issues.
• Used SOQL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Eclipse IDE, Controllers, Visual Force Pages, Data Loader, Workflows, Triggers, Web Services API, Force.com Explorer, Lightning, Agile Development Methodology.

Confidential, Milwaukee, WI

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Service Cloud enhancements - Portal entitlement wizard changes.
• Created user Roles and Profiles, security controls and shared settings.
• Implemented teh Marketing process to remove dupe contacts, Leads. Auto Merge Leads, Contacts if already exists.
• Integration of Sales cloud with external information systems using SOAP API web services
• Created custom objects, Visualforce Pages, Triggers, Validation rules to halp track internal halp desk cases, customize campaign budgeting and lead qualification.
• Created teh Workflows for automated Lead routing, Lead escalation
• Implemented complex Approval processes to ensure proper authorization in teh high-stakes environment of capital management.
• Managed Users, hierarchical Roles, Profiles, Security controls
• Migrated Accounts, Leads, Contacts, Opportunities and Sales data from external systems into SFDC
• Worked on Approval process, Lightning Process builder and workflows to automate business process without depending on custom code development.
• Designing, Implementing and deploying teh Custom objects, Page layouts, Visualforce pages.
• Testing and migrated teh code to teh Deployment instance after testing.
• Created Workflow rules to automate teh business process and to send automated Email alerts.
• Used teh sandbox for testing and migrated teh code to teh deployment instance after testing.
• Developed different Visual Force Pages to suit to teh needs of teh application using different Visual force components.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in teh Eclipse development environment.
• Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
• Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing etc.
• Callidus Cloud Sales Enablement delivers cloud and mobile solutions, making it easier for your sales force and channels to collaborate in real time so they can sell more TEMPeffectively - anywhere, anytime.
• Interacted with various business team members to gather teh requirements and documented teh requirements.
• Optimized Sales Process by implementing Record Types and Sales Process stages
• Created and maintained teh email templates to be used in teh Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Created custom Objects, Visualforce Pages, Triggers, Validation rules to halp track internal halp desk cases, customize campaign budgeting and lead qualification.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, and Campaigns and designed teh solutions for business and technical requirements by customizing various standard and custom objects.
• Designed, and deployed teh Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts to suit to teh needs of teh application.
• Migrated code from Sandboxes to Production
• Implemented Security and Sharing Rules at Object, Fields, and Record level for different users at different levels of organization. Also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Customized Page Layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Performed teh roles of Salesforce.com Administrator / Implementer in teh organization.
• Interacted with various business team members to gather and document teh requirements. Implemented teh requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Closely worked with SalesForce.com consultants while implementing teh solutions for teh requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Designed, Implemented and Deployed teh Custom objects, Page layouts, Custom tabs, Components, and S Controls to suit to teh needs of teh application.
• Defined Lookup and Master-detail relationships on teh objects and created Junction Objects to establish many-to-many relationship among objects.
• Customized Tabs among different business user groups and business centers.
• Created various Profiles and configured teh Permission Set based on teh organizational hierarchy requirements.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved in Analysis, Design and Development of different phases of teh Process Flow module.
• Developed teh web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications.
• Scripting of Test cases based on teh Specifications received for teh request.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
• Responsible for Coding using JSP, Java Servlets, Struts and XML.
• Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.
• Used PL/SQL extensively to generate stored procedures and functions to use with Java.
• Involved in implemented all components of teh application including database tables, middleware designing, client-side web programming and server-side java programming.
• Solid understanding in Object-Oriented analysis and design. Worked on various Design Patterns, UML and Enterprise Application Integration.

Environnent: Java Beans, Java Servlets, Java 1.3, SQL, PL/SQL, DB2 V8.2, Apache Tomcat, BEA WebLogic, XML, CSS, AJAX, Windows NT/2000, Linux.