SUMMARY

• Eight Years of progressive experience in Information Technology with focus on Java/J2EE development. Skills include client - facing, requirement gather, SDLC, development, testing and delivery. Worked on projects in different industries with different sizes. Can work as a lead. Great team player with excellent verbal, presentation and documents skills. Highly motivated, result-oriented individual with great problem solving abilities. Good Communication, interpersonal and analytical skills.

TECHNICAL SKILLS

Operating Systems: MS Windows XP, UNIX

Languages: Java 1.4/1.5, HTML, XML, Unix shell script, PL/SQL and JavaScript

Java Technology / Frameworks: Core Java, J2EE - JSP, Servlets, JDBC, JavaBeans, EJB, JNDI, JMS, AJAX, Struts, Tiles, Spring, Web Services

Tools/IDEs: RAD 6.x, Eclipse 3.2, IBM WSAD 5.1.2, SOAP UI, Sub Version, IBM Clearquest, Jira and Remedy (Ticketing and Bug tracking tools), Beyond Compare, Visio, DB Visualizer, Rational Rose

Databases: Oracle 10g/9i, SQL Server 2000, DB2

PROFESSIONAL EXPERIENCE

Confidential, Blue Bell, PA

Responsibilities:

• Served as a development lead and onsite coordinator coordinating the activities between the client and offshore in the redesign of the online provider directory application which helps users in finding doctors, hospitals and other health care providers. The redesigned application offered easier searching, more helpful results and simpler pages.
• Ensured that the project was delivered with cross browser compatible features and was responsible for validating the cross browser issues and fixing them.
• The sub-tasks include getting the proper clarifications from the client on the requirements given if needed, estimating the time and the effort required for the project, coordinating with the offshore team in designing and incorporating the requirements given by developing appropriate code within the given timeline, unit testing the written code and providing QA support for the production ready code.
• Worked primarily on the creation of the presentation logic in JSP and Servlets. Design and implementation of the front end web pages using CSS, JSP, HTML, Java Script and JQuery.

Confidential

Responsibilities:

• Aetna Navigator is a members-only website that offers health and personal benefits information, self-service features, interactive tools. The members will have their own homepagethat shows their recent claim activity and who is covered under their plan.
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the claims project.
• ImplementedModel View Controller (MVC) architecture using Struts Framework.
• Used JSP and Servlets for server side transactions. Login authentication is done by JSP by verifying with database security tables.
• Implemented Enterprise java bean as a server side component which runs on application serverfor the purpose of distributed and enterprise level application and Security for business logic.
• Developed Action classes and mapped them to input forms.
• Configured struts.xml to map the results to the action classes.
• Involved in writing Java code for extracting backend data from the main frames.
• Designed DAO objects for accessing RDBMS.
• Used JDBC for database connectivity to Oracle.
• Used CVS for version control.
• Involved in supporting this project after go-live.

Confidential

Responsibilities:

• Responsible for making small enhancements to the e-commerce web site which is based on MVC framework with extensive usage of Struts, JSP, XML, EJB, and Web Services. The application also used a home grown persistent framework for interacting with the DB. The site also provides product catalog and advanced search features which enables the customers to search and order for products easily.
• Had to co-ordinate with a third party called Etilize which supported the product search functionality.
• Translated requirements into the enhancements for both US and Canada ecommerce experience after analyzing the existing enterprise application.
• Ensured that all the enhancements delivered were compatible with the browsers Mozilla, IE8 and MAC Safari.
• The sub-tasks include getting the proper clarifications from the client on the requirements given if needed, estimating the time and the effort required for the enhancement, designing and incorporating the requirements given by developing appropriate code within the given timeline, unit testing the written code, providing QA support for the production ready code and documenting the best practices used for later reuse.
• Supported the deployment of the phase-3 of a critical project during the onsite co-ordinator’s vacation and received client appreciation for it.
• Used Rational Clearcase for version control.

Confidential

Responsibilities:

• Responsible for the analysis and resolution of the Sev-1, 2, 3 and 4 tickets as part of the IM.COM Lights-On project.
• Resolved the tickets diligently besides the heavy inflow and has not missed the SLA for any tickets without specifying the proper reason code.
• Responsible for maintaining the e-commerce web site which is based on MVC framework with extensive usage of Struts to implement the front end, JSP, EJB, Web Services and Persistence frameworks.
• Used JIRA and Remedy as the bug tracking and ticket reporting tool respectively.
• The major tasks include detailed analysis of all the North America and Canada tickets to find out the bug reported in the code within the given SLA, making code changes and unit testing to fix the bug if needed, providing QA support for all the bugs fixed, providing on-call support for all the critical Sev-1 and Sev-2 tickets independently, identifying areas where the permanent fixes can be provided for recurring tickets, providing permanent fixes proactively by making code changes thereby resolving the long running issues in the system.
• Had to co-ordinate and interact with the various teams like Mainframes, EDI and Database teams to find out the root-cause of the bug. Also provided weekend oncall support.
• Brought about 78% turnaround in the ticket resolution productivity and was able to single handedly manage the severity 1 and 2 tickets entirely from offshore and hence received the Most Valuable Player award from Infosys.