SUMMARY

• Over 7.5 years’ experience in Configuration Management, Build and Release Management using JIRA on UNIX and Windows environment, GIT, CVS, Subversion, TFS, IBM Rational ClearCase.
• Experience with Jira upgrade with minimal down time.
• Worked on Build Automation and Continuous Integration tools like ANT1.8, Maven2.x/3.x, Hudson, Jenkins, Bamboo and Cruise Control.
• Experience with Greenhopper plugin for Jira Agile
• Excellent working knowledge on setting up the sonar code quality and CI setup from scratch for Multimodal projects
• Coordinated different teams across the globe to deploy to different builds to different environments on parallel development for multiple projects.
• Trained developers, Test team and CM team on best practices and new features of the SCM tools.
• Extensive experience in setting up baselines, branching, merging, periodic backups of the source code and automation processes using shell and Perl scripts.
• Experience creating workflows, fields and other project components in Jira.
• Experience with installing and managing plugins.
• Full understanding of SDLC and RUP, Agile, methodologies and process.
• Worked on crossplatforms (WindowsUnix) with GIT, ClearCase, CVS and Subversion.
• Good at System administration in performing the daily activities of the office support team like managing accounts, user groups, security, and managing oncall rotation schedule and defining an escalation path for problem resolution.
• Part of my responsibility was to run the SQL scripts.
• Experience writing Shell and Perl scripts to automate the deployments and other routine activities.
• Created SCM Process, policies and procedures to follow development and SQA team to release or deploy highest quality product for the enterprise. Worked on different Build tools like ANT, Maven and MSBuild.
• Extensive experience in using Continuous Integration tools like Cruisecontrol, Build Forge, Jenkins and Hudson.
• Managed environments DEV, QA, UAT and PROD for various releases and designed instance strategies
• Automation the setup of Environment using appropriate tools/scripts.
• Created CM Plans and Test Plans for Applications.
• Good analytical, problem solving, communication skills and have the ability to work either independently with little or no supervision or as a member of a team.
• Excellent communications skills, management skills and technical documentation skills.
• Flexible to work on weekends and after business hours to support Planned Production Deployments.

TECHNICAL SKILLS

Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

Database: Oracle 10g and 9i, PL/SQL, SQL 2005 and Enterprise

Atlassian Tools: Jira, Jira Agile, Jira Service Desk, Confluence, Fisheye, Cruicble, Bamboo, Crowd

Build Tools: ANT, Maven, MSbuild, Cruisecontrol and Hudson

Processes: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

PROFESSIONAL EXPERIENCE

Confidential, Phoenix,AZ

Atlassian Suite Admin

Responsibilities:

• Train users on Jira/Jira Agile on regular basis. help users to setup sprints and use other features effectively.
• Migrated projects from Jira cloud to Jira Server document for all the new enhancements and features applied to the jira instance. create users, groups as part of daily incoming tickets via helpdesk from end users. evaluate third party plugins such as outlook integration for jira, SU for jira. backup and restore jira to sync the test instance with production.
• Build complex workflows with required steps, outgoing transitions. Add appropriate validators, Post Functions and Conditions as per the users requirement. setup screens with project specific fields, that could help users to create issues with appropriate inputs.
• Installing and configuring Portfolio for Jira for resource allocation, Plan the team work and track the progress.
• Creating Plans for Projects, Teams and Boards. Generate Reports to provide accurate estimates of the Team’s progress.Configure portfolio permissions
• Help users to understand structure. Since Structure helps in defining the hierarchy of the stories or issues in various levels.
• Install and configure structure add - on for confluence and pull the view in confluence.Add various fields on the grid to know the progress of that particular level.
• Experience on Portfolio, Big Picture, Tempo, JEMH, JSU and other plugins.

Confidential, NY

Atlassian Suite Admin

Responsibilities:

• Hands on experience on Jira 6.x and jira 7.x.
• Created Jira projects using the default, shared configurations as per user’s requirement.
• Create Confluence spaces and Train users on Macros and setting up pages for Documentation.
• Migration from version one to jira using csv import
• Help users in creating filters, Dashboards. meet with every team, gather requirements to design complex workflows
• Created new, modified Notification Schemes to notify only the concerned team member or business partner.
• Installation of Fisheye, Crucible and Train users on atlassian tools for regular usage.
• Document required operations such as bulk update, add users into project roles for users. setup Tempo time sheets such that engineers can log work such that management could gain better transparency and accurate insight across various teams.
• Investigate and setup tempo for the management to know the individual’s workload.
• Generate custom reports to review the logged work, time sheets also to manage time spent on customer projects. setup timer in users dashboard to keep track of the time spent on specific issues in an effective manner.

Confidential, Santa Clara, CA

Atlassian Suite Admin

Responsibilities:

• worked as Atlassian Systems Administrator handling JIRA, Confluence and JIRA Agile, JSD.
• Supporting complex Atlassian environments and have experience with integrating Atlassian tools with other internal & external systems at Confidential Ltd. setup configuration for JIRA projects, built custom workflows, created additional screens, created new custom fields, created/modified permission schemes to meet the security policy and other administrative tasks such as creation/modifying notifications schemes, roles
• Initiated user training and on boarded new teams(mainly teams that are interested to use jira who were using remedy earlier)
• Monitor the jira hosted servers and responded quickly to issues in case of application is down and update Appmon tickets in such cases.
• Install and Integrate Fisheye, Crucible with other Atlassian tools via Application links.
• Help users to setup source code repositiories
• Assisted with integrations between the Atlassian tools such as crucible, Fisheye and External systems such as CSP (Customer service portal) systems at Confidential Limited.
• Monitored the logs in case of improper functionality of jira/confluence for exceptions and Apply the changes on Jira as per Atlassian KB(considering the type of exception)
• Installed new jira instances when requested by a division and upgraded Jira in production considering the number of projects and issues to improve the performance.
• Installed and managed plugins for Jira in production environment such as JEMH, Script Runner, Outlook integration for JIRA, JQL Tricks, CCC Last Comment, REST API Browser, Jira Suite Utilities and other.
• Implemented new JIRA workflows for the QA teams and worked on Splitting JIRA servers (project configurations and issues)
• Handled User/Group Administration, configured LDAP directory with jira.
• Performed end to end standalone jira Migration(Consolidated 5 jira servers into 1)
• Performed CSV import to migrate remedy issues to Jira.
• Generated scripts for effective integration of JIRA applications with other tools at Confidential Ltd.
• Suggested improvement processes for screens, workflow procedures and reports of applications.
• Helped users to setup confluence spaces and restrict the pages.Create confluence templates for users.