Technical Support Specialist Resume

OBJECTIVE

Seeking an entry level Java Developer position that utilizes and enhances my technical and communication skills

SUMMARY

Extensive knowledge and experience in developing applications using Core Java, J2EE, Collections API, JDBC, JavaScript
Capable of designing, developing and maintaining software
Expert level Javaskill and excellent knowledge on Object Orient Programming concepts (OOPS) like Data Abstraction, Inheritance, Data Encapsulation, and Polymorphism
Proficient in Front - end development to create rich user experience using HTML, CSS, JavaScript, jQuery and Ajax
Sound knowledge and good working experience in all phases of Software Development Life Cycle right from requirement phase to design, development, testing and debugging
Experience using MySQL, SQL server and Oracle databases
Experience in developing queries, stored procedures and triggers using SQL
Knowledge in spring MVC and hibernate
Knowledge and experience in creating SOAP web Services and REST Web Services
Developed jUnit test cases and unit tested the code
Capable in handling multiple priorities, learning new technologies and taking up new challenges with minimum supervision
Excellent communication, inter-personal, analytical and problem solving skills

TECHNICAL SKILLS

Programming languages: Java, J2EE, SQL

J2EE technologies: JDBC, JSP, Servlets

Web Frameworks: Hibernate

Scripting languages: JavaScript, Python, jQuery

Web Technologies: XML, HTML, CSS

Databases: Oracle 10g, MySQL

Operating Systems: Windows XP, Windows 7, Windows 8, Mac OS X 10.7

Salesforce.com: Programming with force.com code, Administration essentials

Applications: Eclipse, NetBeans

PROFESSIONAL EXPERIENCE

Confidential, Westmont, IL

Technical Support Specialist

Responsibilities:

Set up the computer, wireless internet, security cameras and credit card processing machine
Teach employees how to use the computer to store data, check emails and take appointments electronically
Troubleshoot any hardware and software issues
Design business cards, flyers, brochures and signs
Improve web presence of the salon through the design, creation and maintenance of the official website that has her business information as well as the services offered
Improve social media presence through the creation and updates of the official Facebook page and Google+ page
Responsible for online marketing including posting ads in craigslist, sulekha.com, respond to yelp reviews and update Facebook page with new offers