SUMMARY:

• Seasoned technology leader, progressively rising from a developer to an architect owning the entire (Architecture) portfolio for the Enterprise LOB at Mercer.
• Spent 7 years as a Java Architect followed by 7 years as a .Net Architect. In the process, architected cross - platform solutions in various areas like Imaging, Document Management(Documentum, Filenet), Content Management(Sitecore, DNN), BPM(Appian, Cordys), ETL(DJ/DI and Informatica), Chat(Moxie), IVR, Call Center technologies, CRM(Siebel), SPAs and responsive apps.
• Despite a highly visible leadership role, I train myself in new technologies each weekend. I make it a point to attend the NFJS conference every year. I have taken more than 30 pluralsight courses in the last 2-3 years. I have taken multiple courses conducted by MOOCs. Current interests include Big Data(Hadoop/Spark Stack) and Data Science(a heavy concentration of R along with some Python), noSQL databases and Docker.
• MS in CS, Electronics Engineer, PMP, CSM and Six Sigma certifications.

PROFESSIONAL EXPERIENCE

Principal/Director, Architecture

Confidential

Responsibilities:

• Architecting a SPA based web app wizard to automatically generate Informatica workflows in Java so as to shave off 2-3 weeks in ETL development for each client implementation.
• Researching into IVR technologies to build an agent desktop in WPF/CISCO API/SPA that provided contextual information to call center reps, shaving off 20% in call response times.
• Challenged vendor assumptions to deliver a BPM system that shaved off a million dollars in infrastructure/hardware costs.
• Researched ways to upgrade old VB6 apps and located a vendor/technology that shaved 50% off of the development costs.
• Introduced data compression in complex calculation outputs saving 50% off the disk space utilized (almost 5 TB).

Architect/Engineer

Confidential

Responsibilities:

• Led development efforts and coordinated activities across various infrastructure groups for a smooth delivery and effective management of multiple simultaneous Java/J2EE based Documentum apps. Researched issues affecting performance by delving into product internals. Found unique ways to break impasse with the vendor by re-framing and isolating technical issues by breaking them into pieces that could be addressed separately using Junit/JMeter. In three months, identified root causes of issues plaguing the organization for two and a half years.
• Architected solutions to one of a kind Infrastructure issues using a variety of technologies. Built complex applications using a mixture of managed and unmanaged C++, C# and VB.Net solutions. Built Web Services using ASP.Net and SOAP. Architected and built web service client part of their Customer Service App using JSP,Servlets,J2EE,Apache Soap and Struts in an IBM Websphere environment. Architected and implemented complete end to end solutions right from architecture and design, infrastructure planning and deployment models. Worked to create new and modify existing Sybase stored procedures. Extensive data modeling and design experience.
• Used Six Sigma methodology and principles to get to the root cause of customer dissatisfaction levels in a customer survey. Led and directed technical efforts across various teams to find out root causes of aberrant application behavior. Instituted practices to make sure customer facing issues could be trapped separately and cut down research time for customer facing issues by more than 50%.Led development and coordination efforts for a large cross-organizational project involving a complete rewrite of the web interface for Fidelity’s Plan Sponsor web application. Managed interaction with multiple groups. Supervised setting up complex test environments and configurations. Designed risk mitigation and rollback strategies and drew devised test strategies. Developed using J2EE/Struts/Sybase stored procs using WSAD for development and Rapid-SQL for Databases. Modified Oracle Stored Procs using PL/SQL. Increased the performance for the home page of the app by 25%.
• As a representative of the Engineering Infrastructure group, helped application groups interface their Apps with existing infrastructure framework, incorporating authentication and authorization mechanisms. Applied knowledge in troubleshooting huge multi tier infrastructure issues (1200+ server farms spread across 3 geographical locations). Modified Data Dictionary definitions in MS SQL Server.

Project/Account Manager

Confidential

Responsibilities:

• Architected and oversaw the development of a bill-pay application using Server Side Java to handle customer transactions. Consulted with another group to provide expertise for the design of a Internet based application using ASP/COM/Java. Modified bill-pay app for use by Washington Mutual using Java/Javascript/HTML. Built an OFX client using C++/XML to talk to financial institutions on the Web and collect customer data for Lighthousebank.com.
• General Dynamics tech startups (formerly GTE) (May, 1997 -December 1999) Progressive growth in responsibility from a lead developer to account manager. Managed relationships with the client, their customers and vendors to deliver optimum and timely solutions. Project Lead for designing and building a A/V production and content tracking system using VB 6.0/SQL Server 7.0/ADO/ActiveX/ COM. Lead the development efforts of their MPEG interactive system. Architected the system using OLE/COM/C++. Selected motherboards and misc hardware to build system from scratch. Participated in redesigning the architecture of the system to reduce the overall system cost. Researched on finding vendors to add / modify existing functionality of the Digital SetTop Box. Enhanced proprietary Internet Browser C++/MFC in Windows NT. Rebuilt cache logic using multithreading.