SUMMARY

• 11+ years of extensive experience in web application development, Maintenance and support using Java, J2EE, SpringMVC,MQ Series and IBM WebSphere Message Broker 7.0.
• Experience in the Software Development Life Cycle processes. Solid background in Object - Oriented analysis and design Concepts.
• Hands on Experience in Java, Spring MVC, Struts, Servlets, JSP, JDBC, Linux, XML, XSL, JNDI, JMS, Oracle,, MQ Series, Message Broker ESQL(WMB7.0).
• Experience in configuring and deploying Enterprise Java Applications using Tomcat Web server, Web logic 8.0, IBM Web Sphere application servers.
• Hands on Experience in Unix commands and knowledge in Perl&Shell scripting.
• Experience in WCM Enterprise Content Management and SDL Tridion and Supports content and promotion updates in the content management system (CMS) in All Environments
• Experience in support activities like Bug fixing. SLA Process, Level2 Support, Incident Management. Knowledge in Nonfunctional requirements like Performance se, Security, Availability, reliability, Downtime and Failover Process.
• Hands on Experience in Browser Profile Device Data service and Akamai for Mobile Technologies.
• Troubleshooting the issue through JVM profiles, JVM heap dump and experience in IBM heap dump Analyzer.
• Strong working knowledge in using XML (SAX, DOM), XSL, XSLT, SOAP and WSDL .
• Sound RDBMS concepts and extensively worked with Oracle, Sql Server and DB2.
• Having good Experience in Remedy, VMware Infra manager tools and Control-M.
• Experience in version control systems such as CVS, VSS, StarTeam,RTC and Software configuration process and Release Plan Methodologies.
• Extensive experience in 24/7 Production Support, SLA Meet lines,ITIL,On call support, production support procedures, policies and documentation and Organize multiple production issues, customer requests and inquiries from other sources.
• Identify all issues in team and provide continuous support to all members according to operating standards on everyday basis.
• Good debugging and problem solving skills with excellent understanding of system development methodologies, techniques and tools.
• Strong Domain Experience in Banking, Media Entertainment and Trading Domain Application Infrastructure process Experience.

TECHNICAL SKILLS

Languages: Java/J2EE, Spring MVC,Message broker 7.0 ESQL..

Skills: Servlets,JSP, Struts,Spring Framework,Hibernate,IBM MQ series,MQ Broker,JavaMail, JDBC, Selenium,HTML, DHTML, JavaScript,Webservices, CSS

Application/Web Servers: Tomcat, BEA Web Logic Server, IBM WebSphere7.0

Databases: Oracle, MySQL, SQL server 2000, DB2

Tools: /Others: Eclipse, NetBeans, MQ Explorer,RAD,TOAD, Log4J, Rational ClearCase, SqlDeveloper,WCM,SDLTridion JUnit,IBM TeaLeaf,IBM Thread Dump Analyser.Splunk,Jira,Maven..

Operating Systems: UNIX, Linux, Windows 95/98/NT/XP/7

SCM Tools: VSS,CVS,StarTeam,Jenkins,IBM RTC

PROFESSIONAL EXPERIENCE

Confidential

DevOPS

Responsibilities:

• Deploying the files through Putty and Jenkins. Finding defects and reporting them to Dev.
• Provide timely and export advice on emerging trends and issues affecting Service Delivery and Support.
• Develop strategies to allow Application Support to manage resultant problems
• Working on Production support issues, Handling Tickets through Service now extensively.
• Provide input to administering and maintaining all production and internal environments
• Provide input to the implementation, backup and roll-back plans
• Contribute to the planning of application/infrastructure releases and configuration changes
• Maintain application monitoring, performance tuning and testing
• Coordination and working with various teams like development, QA and compliance teams.

Confidential

Production Support

Responsibilities:

• Working on CR defects with respective of defects logged with the system.
• Provide timely and export advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems
• Working on Production support issues, Handling Tickets through Infra service Manager extensively.
• Provide input to administering and maintaining all production and internal environments
• Provide input to the implementation, backup and roll-back plans
• Contribute to the planning of application/infrastructure releases and configuration changes
• Maintain application monitoring, performance tuning and testing
• Coordination and working with various teams like development, QA and compliance teams.

Confidential - TX

Production Support

Responsibilities:

• Monitoring Application through Splunk and update the performance of the application.
• Working on Production support issues, Handling Tickets through Infra Service Manager extensively.
• Working on Client side layer and troubleshooting Production issues adhering SLA Process.
• Testing the Application with real devices and identify the root cause and resolve the production issues.
• Working on content management systems to build, create and edit contentin all stages and resolve the issues.
• Scheduling the Push notification jobs for all Google, Apple and Windows Phone services &monitoring the jobs through Control-M.
• Coordination and working with various teams like development, QA and compliance teams.
• Using IBM tealeaf &verify the member session Activity&identigy the issue.

Confidential

Production Support&Enhancement

Responsibilities:

• Working on O&M Activities like Requirement gathering, Analysis, coding, and Testing and support.
• Worked with the application teams to gather the requirements to build the interfaces for the message broker.
• Deployed Bar Filesand involved in trouble shooting the Broker issues. Involved in stopping and starting ofMessage Flows and execution groups. monitoring and tuning WMB & WMQ to improve Performance. understanding of WMB and WMQ clustering concepts, Distributed Queuing System and Triggering. quickly diagnose issues reported by production and non-production users and provide resolution. supporting integration testing and user acceptance testing of interfaces.
• Communicating the status of all production problems and upcoming maintenance and release activities to customer.

Confidential, NY

Java/J2EE Developer

Responsibilities:

• Involved in the Analysis, Design, Development, Testing and maintenance phase of the project.
• Part of a design team with extensive usage of Rational Rose in detail design phase through the detailed use cases with Sequence, Activity, Collaboration and Class diagrams.
• Worked on BugTrack application for resolving production Support Issues.
• Wrote a lot of SQL for fixing database related tickets and issues.
• Fixing the bugs raise during the testing of the interfaces and keen on Activities like Performance tuning, verifying logs, Application security.

Confidential

Java Developer

Responsibilities:

• Involved in preparation of functional specifications with System Analysts.
• Involved in preparing the Detailed Design documents for the project.
• Involved Release management &Failover Process, Production Support.
• Developed Unit Test Plan and Test Cases Reports.
• Involved in providing production support and trouble shooting of the application.