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Records Manager Resume

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RI

SUMMARY

  • Experienced professional providing Executive level support for day to day operations. Calendar Management.
  • Project Management professional with expertise in product lifecycle processes and concept - to-completion project management.
  • Technical support Broadband high speed data, telephony, video, static IP addresses.
  • 10+ years experience working in various corporate environments with Fortune 500 firms and Government Healthcare organizations, RFP’s & Government contracts.
  • Strengths include project management, detailed oriented, managing others, Engineering support, sales, business planning, and client relations, telecommunications, helpdesk office management, accounts payable & receivable.
  • Supports project managers with explanation and best practice sharing on deliverables. Provides process training and advice on process, updates metrics, project portfolio and tracks overall budgets. Supports project managers with explanation and best practice sharing on deliverables. Provides process training and advice on process, updates metrics, project portfolio and tracks overall budgets. Business Focus Continuous Improvement Objective Analysis of improvement accountability.
  • Building relationships. Coordinate Global shipments and Trade Assists ITAR

PROFESSIONAL EXPERIENCE

Records Manager

Confidential, RI

Responsibilities:

  • Work with all engineering levels to ensure all documentation for engineering related data for new product/re-source efforts. This includes cost estimates/BOMs/Item Set-up/Routings
  • Facilitate New Product Development related meetings, agendas, re-caps and ensure follow-up of tasks. Maintain milestone documents for weekly meetings with Supply Management and Product Development.
  • Coordinate product setup for new and existing products and supporting New Product Development, Process Engineering, Manufacturing, Planning & Purchasing LCC with such set-ups.
  • Coordinate the approval and processing of engineering change notices (ECNs).
  • Crate and sent Project and Sample Billings to New York.
  • Maintain ECR/Expense file. Update CER/Expense file when payments are received.
  • Create and maintain project folders, sample transfers, tooling invoices related to Engineering. This includes but not limited to sign-off documents, cost sheets, prints, prints sign-off documents, work instructions, reference documents, time studies, sample transfers, material and tooling requisitions, project correspondences.
  • Track Engineering Standard Value Production (SVP) for expense billing on new products.

Confidential, R.I.

Sr. Administrative Assistant

Responsibilities:

  • Supports the Portfolio Approval Committee Regional/Global
  • Supports the Technology Development Process (TDP)
  • Project Manager oversees New Process Innovation (NPI) projects for Eye, Face and Head - Line of Business. Global launches
  • Schedules meetings organizing the agenda and reviews the documentation
  • Taking and distributing meeting minutes and follow up action and decisions
  • Receives and schedules new project requests for updates
  • Continuous Improvement CI track record driving process improvements
  • Manage IT SharePoint/TeamRooms
  • Document control. Keep the right people engaged.

Confidential, CO

Business Services

Responsibilities:

  • Provided technical customer facing support to Commercial Markets
  • Troubleshoots Broadband customer connectivity for High Speed Data & Video.
  • Troubleshoots customer Email issues such as delivery problems and client configuration Webhosting, Telephony, e-MTA.
  • Obtained, provisions, adds, or deletes multiple Static IP addresses
  • DNS, NAT, TCP/IP configuration, VoIP

Confidential, CO

Business Process Analyst

Responsibilities:

  • Assisted Government client lead with technical and analytical administrative and project management of the Purchased Care Support Branch. Instrumental in organizing tasks for Government leads and overseeing various roll out of projects including T-3 RFP
  • Drafted and amended TRICARE Manual language including HIPAA
  • Projects included a 25 million dollar project for an alternative (TED) TRICARE Encounter Data workgroup that obtains and tracks healthcare claims for the expenditure of Government funds and budget projections for over 9.2 million beneficiaries.
  • Supported policies implemented by the President of the U.S.A
  • Coordinated with hundreds of department heads and partners throughout the United States for successful gathering and filtering of project requirements
  • Sold new homes. Designed spec homes
  • Managed a sales community in Castle Pines Colorado.
  • Duties included model home demonstrations and face-to-face sales
  • Managed projects within the sales funnel dealing primarily with contract amendments and design center specifications; from contract origination through mortgage approval, final walk through; and finally home possession

Confidential, CO

Program/Project Manager

Responsibilities:

  • Managed projects start to finish including forecasting, planning, and tracking.
  • Managed numerous project teams, resources, scheduling, tracking, budgets, supported billing, and coordinating material deliveries.
  • Managed customer relationships and provided leadership to project teams.
  • Project Managed co-location data networking products (CO-LO’s)
  • Instrumental with Expedia.com’s first successful call
  • Coordinated and managed numerous multi-million dollar accounts
  • Managed Lucent and third party data networking product installations, augments and out-of-scope work nationwide
  • Visited various customer sites and Central Offices to monitor installation progress and completion

Offer Consultant

Confidential

Responsibilities:

  • Coordinated projects to include analysis of customer’s business needs, implementation, and project plan including CTI & IVR’s
  • Configured accurate analysis and assignment of Confidential Services (SPE’s) offerings that matched PBX / servers and call center integrated customer needs involving the Centre-Vu product that included a rollout of thousands of end user solutions for seamless customer service throughout various and overlapping time zones.
  • Subject Matter Expert for NICE Systems and media offers
  • Partnered with different business units and third party vendors within the company to satisfy complex Call Center/Data Solutions

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