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Java/j2ee Developer Resume


  • 5 years of expertise in analyzing and implementing ITIL processes like Request management, Incident Management, Problem Management, Change Management, etc. as per business requirements.
  • Understanding the Business Requirements & Process Implemented within ServiceNow.
  • Configuring users, groups and roles.
  • Experience in Configuring Applications using ServiceNow tool, used in ITIL Management. Strong understanding of ITIL V3. Deep functional and technical knowledge of the Service Now platform as well as experience delivering medium to large - scale Service Now implementations.
  • Work closely with Architect and developers on designing and developing.
  • Extencive experience on createing UI policies & Actions for different modules.
  • Experence on Creating Business Rules, Script Includes Glide AJAX,UI Action.
  • Experience in Designing the end-to-end solutions in Migrating Tools into ServiceNow.
  • Experience in Administering, Supporting Production Instances, Maintaining Lower Life Cycle Instances and Customizing the ServiceNow application for user requirements.
  • Designed, developed and implemented key modules of Helpdesk system such as Problem management, Incident management, Change Management, Service Catalog, Knowledgebase and SLA configuration.
  • Experienced in all phases of application lifecycle including Requirement analysis, Design, Development, Testing.
  • Good Knowledge in integration with ServiceNowusing web services, API and Emails.
  • Leveraging knowledge and experience to deliver end-to-end methodologies within Service Now, which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort, interfacing with vendors and management, and coordinating effort of administrators.
  • Hands-on Technical delivery including required documentation of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript, Integrations (web services, SOAP, email, MID Server, LDAP etc…).
  • Designed Workflows, along with standard Workflow templates which can be reused.
  • Developed Server side and Client side code for internal and external applications using Java Script.
  • 5 years of experience as a JAVA/J2EE Developer in Software Analysis, Design, Development and Implementation of various business applications that use Java/J2EE technologies.
  • Expertise in design and development of various web applications with N-Tier Architecture using MVC and J2EE Architecture techniques.
  • Extensive experience in developing web applications using C++, Python, J2SE, J2EE, JSP, Servlets, JDBC, Struts, Spring, Hibernate and XML
  • Good experience with a complete life cycle development including migration issues.
  • Extensive experience in developing web based application using J2EE components like Web Services, Spring, Hibernate, iBatis, JAXB, JSF, Struts, EJB, RMI, JNDI, JMS, JPA, JTA, Tiles, JSP, JSTL Servlets and Swing.
  • Experience in developing and deploying applications using servers such as Apache Tomcat, Oracle Weblogic, IBM WebSphere and JBoss, tools such as TOAD and SQL Developer for database development and interaction, using IDE's such as Eclipse, Net Beans, WSAD and JBuilder.
  • Proficient in using Base SAS, Macros, SQL and other advanced techniques and procedures
  • Good experience with data mining and machine learning methodologies such as Rule Mining,Classification, Clustering, Decision Trees and Sentiment Analysis.
  • Data profiling activities using various methodologies with Base SAS, Enterprise Guide and SASStudio on SAS9.2 and SAS9.4
  • Working knowledge in XML related technologies like XML, DTD, XSD, X-Query, XSLT, X-PATH, XML parsing using SAX and DOM.
  • Implemented the project according to the Software Development Life Cycle(SDLC).
  • Has excellent problem identification skills using JUnit, Log4j and Ant.
  • Expertise in using DB2, Oracle, Sybase, PL/SQL and SQL Database Servers.
  • Extensive scripting experience using UNIX, shell and Perl scripts.
  • Experience in Configuration Management tools like ClearCase, CVS, SVN, PVCS and MS VSS.
  • Expertise in web-based GUIs development using ICEfaces, JSF, JSP, HTML, DHTML, CSS.


ITSM Tools: Service Now (Dublin),ServiceNow(Eureka),SC/HPSM7.x/9.x,CIT 3.x, HPAM.

Application Development Tools: TOAD 9.7/9.0, SQL Developer, SQL* PLUS, Eclipse- Kepler IDE

Languages: Java,JSP, SQL, PL/SQL, C, C++

Data Modeling Tools: ERWIN, ETL, Visio, Microsoft Office Suite.

Relational Databases: Oracle 11g/10g, SQL Server 2008, MySQL 5.6.2

Operating Systems: Windows vista/XP/2003/2000/NT 4.0/9x, MS-DOS

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