PROFESSIONAL SUMMARY:

• Over 5.5 years of experience in developing, testing, deploying and maintenance of applications in technologies like JAVA/J2EE,Oracle,Salesforce.
• Extensively working as Salesforce application developer since 3.3 Years.
• Excellent communication and Leadership Skills with the ability to work as team.
• Having good Knowledge on Healthcare, Banking and Financial Services.
• Expertise in Configuration and Customization in Salesforce CRM Application.
• Projects includes End - to-End complete Development and implementations, and Enhancement, Support project
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Excellent in creating typical Salesforce.com Customizations, such as Reports, Dashboards, Workflows, Approval Processes, etc.
• Good experience in Mass imports and exports of data using Import wizard and Data Loader.
• As a Sales force developer, has involved in Developing Apex Classes, Apex Components, Visual force pages and Apex Triggers.
• Extensively worked on Requirements analysis, Knowledge sharing, Unit testing.
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Worked on supporting Apex Triggers and Apex Classes.
• Experienced in the designing support UI using Visual force Pages.
• Handling Cases raised by Salesforce customers.
• Closing cases within SLA and delivering excellent customer service.
• Educating customers on new Salesforce Functionality
• Helping marketing and sales teams in creating Approval processes, Workflows, Reports, Dashboards, Fields.
• Inquisitive in learning and exploring new technologies and assimilate the same for effective implementation.
• Capable of research and expand the new leading technologies.

TECHNICAL SKILLS:

Domain: Healthcare, Finance and Banking

Languages: Java,J2EE, SQL, Salesforce, Apex, Visual Force Pages.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com ExplorerServerside Technologies JSP, Servlet, JDBC, Struts, Hibernate.

IDE: Eclipse, WSAD, JDeveloper.

Ticketing Tools: Remedy, DBSymphony, Global Change Management

PROFESSIONAL EXPERIENCE:

Confidential

Technologies: Force.com, Apex, Visual force, Triggers, S-Objects

Responsibilities:

• Responsible for creating Fields, Objects, Tabs, Page Layouts, Field Level Security, Record Types, Relationships and Custom Settings.
• Responsible for Creation of Users, Profiles, Roles and Sharing Settings.
• Responsible for creating Validation Rules, Workflows and Approval Process.
• Responsible for doing the operations like Insert, Update, Upsert, Delete and Export operations using the Data Loader tool in Salesforce.com
• Involved in designing Reports and Dashboards.
• Responsible for designing the Visual force Pages
• Responsible for writing Apex Triggers, Controller Classes, Apex Classes, Visual force Pages
• Involved in migration of data from one Sandbox environment to another Sandbox environment using change set.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, email alerts, filed updates to implement business logic
• Customized objects to track the Sales Rep targets

Confidential

Technologies: Salesforce.com; APEX, Visualforce, Force.com

Responsibilities:

• Involved in Configuration and customization
• Responsible for doing customization like creation of Objects, Relationships, Record Types, Page Layouts, Custom Settings, Validation Rules, Email Templates, Workflow Rules and Approval process.
• Worked on Apex Data Loader.
• Responsible for creating Users, Profiles, Roles and Sharing Settings.
• Responsible for designing Reports and Dashboards.
• Responsible for writing Apex Triggers and Apex Classes.
• Responsible for migrating meta data from one Sandbox environment to another Sandbox environment using change set.
• Responsible for designing UI using Visualforce Pages and writing Test Scripts for various scenarios
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Responsible for preparing Technical Document.

Confidential

Technologies: Force.com, Apex, Visual force, Triggers, S-Objects

Responsibilities:

• Creating custom objects and tabs Profiles.
• Creating page layouts and applying hierarchy.
• Creating custom Profiles, Roles and Role Hierarchies.
• Creating custom workflows rules and Approval processes and Data validation rules.
• Creating custom Tasks and Events.
• Creating relationships between the objects.
• Creating apex classes and triggers.
• Involved in Creating visual force pages as per user requirement.
• Insert, update and deleted data by using SOSL and SOQL in the Dataloder as per the user requirement.
• Involved in Creating Reports and Dashboards as per user requirement.

Environment: Windows XP, Java, JSP,JDBC, Struts,Oracle

Confidential

Responsibilities:

• Implemented the JSP to design the user-friendly front-end screens.
• Implemented the Java Servlets to process the client request on server side
• Developing Struts action classes
• Responsible for writing JDBC code.
• Creating Struts-Configuration Files
• Developing presentation layer using JSP.
• Involved in handling change requests.
• Involved in developing middleware enhancement for preparation of Struts framework using MVC pattern.

Environment: SQL Server 2005, Oracle, Java, Hyperion

Confidential

Responsibilities:

• Worked as a team lead and taking care of escalation
• Accepting the tickets from CSG team and work on resolution
• Data loading process and ensure to be signed off on time for implementation
• Interacting with clients and business on resolution of issues
• Attend weekly meeting with Client and managers
• Was responsible for creating KCS documents for the L1 and L2 maintenance activities
• Restart services or follow up with the concerned team for restarting the server
• Handling the Outages and solving the tickets with in SLA
• Coordinating with L3 team on changes and deployment activities.
• Handling DR activities
• Investigate the issue and analyze the RCA.

Environment: Java, JSP, Servlets, JDBC, Web logic 7.0, and Oracle 8i, Struts.

Confidential

Responsibilities:

• Developing presentation layer using jsp.
• Writing Action Forms & ValidatorForms.
• Developing Struts Framework.
• Coded the persistence logic using JDBC.