Quality Assurance Program Manager Resume

SUMMARY:

Respected Senior Technology Executive with very successful track record in Hardware and Software Development Management, Solutions and Services Delivery, IT Consulting
Manufacturing and Aerospace. Specialized management skills and technical expertise to initiate and complete projects successfully; building products and increasing sales and profit for global or SMB companies.
Successful in all types of resource, software and hardware environments: from IT/website/e - commerce to Hybrid Cloud, embedded systems, mainframe conversions and formal aerospace.
Dedicated, goal-driven, hands-on and team-oriented product champion. Experienced and TEMPeffective manager of technical and administrative staff. Willing to relocate.

PROFESSIONAL EXPERIENCE:

Quality Assurance Program Manager

Confidential

Responsibilities:

Top Program/Project Manager (margin, volume, utilization, etc…)
Pre-sales presentation, proposal and design work to assist Sales team.
Post-implementation issue resolution management bringing all parties together for successful conclusion.
Assist PMO with process and methodology improvements.
Dedicated to project completion using consultative and team-building approach in a matrix organization.

Program Manager

Confidential

Responsibilities:

Direct software developers and contractors providing tape backup, storage, cluster and DR solutions.
Manage development of MPEG-2 Encoder and Decoder systems; schedules, resource planning (40 staff) and product direction. Tracked projects with critical path analysis, resulting in improved project execution.
Directed development of streaming-compatible Direct Show filters and other media management applications (2netFX, Lygos, Real Networks, Media Player, Transcoders).
Development environments included Microsoft NT, Windows2000, Visual Studio C++, Java, VB, DLL, COM, Solaris, Linux, Wind River and other RTOS

Director Software Development

Confidential

Responsibilities:

Developed initial concepts for dis innovative publicly traded travel consortium. Worked with other founders to transition from concept to reality. Determined development direction, philosophy, tools and procedures.
Setup and operated St. Petersburg, FL development and website office from scratch. Recruited, hired, directed and managed internet programmers and technical personnel.
Managed programmers, graphic designers plus independent contractors; managed a website budget of $2 Million and an equipment and communications budget of $3 million for distributed services.
Completed teh first production database-driven website in two months with major enhancements monthly.
Development environment was primarily Microsoft including; NT, IIS, SQL, Visual Studio using ASP, VB script, VB, JAVA script, Java, DLL, DCOM, MSMQ with Flash, Adobe on multiple enterprise servers over T1, T3, DSL.

Dir. Engineering

Confidential

Responsibilities:

In charge of R&D, Systems Engineering, MIS/IT, Tech Support, Test and QA. Rebuilt departments from 4 personnel, continually increasing to over 20 technical staff.
Brought many new products through Design, Prototype and Production stages in very short time periods which included software, hardware, firmware, packaging, mechanicals and test components development.
New products brought to completion in dis time were; new SCSI and FC RAID disk arrays, Storage Area Network (SAN) disk and cd units, Network Attached Storage (NAS) devices, new Injection Molded enclosures, Fibre Channel hub line of products for SAN and design for a Fibre Channel switch for Server-Storage networks.
Managed upgrade of manufacturing test and inspection procedures as well as regulatory compliance testing (FCC, UL, CE, ISO). Project management of MRP, ERP and financial applications including SAP.
Supported teh Sales department by developing technical sales presentations and presenting these at trade shows, conferences and customer sites both domestic and internationally.
Developed documentation, manuals and courses for international distributors and representatives.
Instrumental in assisting successful sale of company.

Dir. Engineering

Confidential

Responsibilities:

Managed 10 hardware engineers, 6 software engineers, contractors, LAN administrators and 4 technicians designing and supporting video switch hardware, firmware and client and network software with initial budget of $4 million.
Produced two major commercial products in first five months; on-time, on-budget with excellent market reception (stock price from $4 to $40). Integrated standard Video Codecs and Data Conferencing software
Instituted formal Design and Requirement Specification documents and acceptance and change procedures.
Implemented configuration control and structured methods for hardware, software development and support. Hands-on assistance to programmers (C/C++, Delphi) and circuit designers.
Instituted manufacturing test and inspection procedures as well as regulatory compliance testing (FCC, UL, CE, ISO). Managed outsourced printed circuit board contracts.