We provide IT Staff Augmentation Services!

Associate Resume

Lisle, IL

SUMMARY:

Experienced Software Analyst with a demonstrated history of working in the IT industry. Seeking full - time opportunity in software development. A candidate of Bachelor of Science in Computer Science skilled in Oracle CPQ, JavaScript, Google Script, Java, SQL, HTML, C++

SKILL:

Systems: Windows, Mac OS X, Linux, Unix, ASP.NET, ADO.NET

Software: XCode, Eclipse, Arduino, Putty, GitHub, Azure Data Studio, Microsoft Project, Trello, Microsoft Suite, Prezi, Adobe Lightroom, Microsoft Office 365 Suite

Languages: C++, JavaScript, Oracle PL/SQL, Python, Google Script, SQL, Java, Git, CSS, HTML, C, F#, C#, Node.js, .NET

Other: Oracle, Problem solving and analytical skills, verbal and communication skills, fluent in English verbal and written, Oracle CPQ, 3D Printing, Verbal and Technical Report Writing, Project Management and Leadership

WORK EXPERIENCE:

Confidential, Lisle, IL

Associate

Responsibilities:

  • Software Development/ Programming - Knowledge of how to develop code and document artifacts including unit test plans and ensure that the output is as per the given specifications and SLAs.
  • Testing - Perform testing activities (Functional, Integration, System, User experience) based on the plans and in line with defined processes with guidance from supervisor.
  • Production Support - Respond to the issues assigned, conduct analysis, suggest / implement workarounds, communicate to all the stakeholders and close issues as per the agreed timelines
  • Knowledge Management activities including documentation and knowledge gathering of the modules.

Confidential, Schaumburg, IL

IT Software Analyst Intern

Responsibilities:

  • Designed application development and configuration management of MSI products for Product Orderability (PO) Product Configuration Management (PCM) organization
  • Collaborated with an Agile team to provide better user experiences to MSI clients, partners, resellers, and Salesforce
  • Created user friendly guided selling and self-service application for MSI clients using JavaScript
  • Provided high quality and on-time product implementations to enable business revenue with automation to reduce manual efforts by 50%
  • Automated applications such as Oracle Configure-Price-Quote (CPQ) and Oracle configurator using Google Script, JavaScript, CSS, and HTML
  • Successfully compiled Google Apps Script for application development and configuration setup for MSI Products
  • Gained appreciation for complexity of electronic hardware used in the public safety sector for firefighters and police

Confidential, Palatine, IL

Customer Service Representative / Cashier

Responsibilities:

  • Respond professionally to complaints from customers
  • Handle issues of return, exchange, and refund
  • Offer view on the progress and challenges of the customer service department
  • Conduct financial transactions using cash registers by taking cash in exchange of items sold
  • Keep record of inquiries, questions, comments, suggestions, and complaints from customers
  • Taught English language and some basic computer skills to the adults.
  • Assisted teachers with making assignments for the adults.
  • Help adults with their assignments outside of the class.

Hire Now