Associate Resume
Lisle, IL
SUMMARY:
Experienced Software Analyst with a demonstrated history of working in the IT industry. Seeking full - time opportunity in software development. A candidate of Bachelor of Science in Computer Science skilled in Oracle CPQ, JavaScript, Google Script, Java, SQL, HTML, C++
SKILL:
Systems: Windows, Mac OS X, Linux, Unix, ASP.NET, ADO.NET
Software: XCode, Eclipse, Arduino, Putty, GitHub, Azure Data Studio, Microsoft Project, Trello, Microsoft Suite, Prezi, Adobe Lightroom, Microsoft Office 365 Suite
Languages: C++, JavaScript, Oracle PL/SQL, Python, Google Script, SQL, Java, Git, CSS, HTML, C, F#, C#, Node.js, .NET
Other: Oracle, Problem solving and analytical skills, verbal and communication skills, fluent in English verbal and written, Oracle CPQ, 3D Printing, Verbal and Technical Report Writing, Project Management and Leadership
WORK EXPERIENCE:
Confidential, Lisle, IL
Associate
Responsibilities:
- Software Development/ Programming - Knowledge of how to develop code and document artifacts including unit test plans and ensure that the output is as per the given specifications and SLAs.
- Testing - Perform testing activities (Functional, Integration, System, User experience) based on the plans and in line with defined processes with guidance from supervisor.
- Production Support - Respond to the issues assigned, conduct analysis, suggest / implement workarounds, communicate to all the stakeholders and close issues as per the agreed timelines
- Knowledge Management activities including documentation and knowledge gathering of the modules.
Confidential, Schaumburg, IL
IT Software Analyst Intern
Responsibilities:
- Designed application development and configuration management of MSI products for Product Orderability (PO) Product Configuration Management (PCM) organization
- Collaborated with an Agile team to provide better user experiences to MSI clients, partners, resellers, and Salesforce
- Created user friendly guided selling and self-service application for MSI clients using JavaScript
- Provided high quality and on-time product implementations to enable business revenue with automation to reduce manual efforts by 50%
- Automated applications such as Oracle Configure-Price-Quote (CPQ) and Oracle configurator using Google Script, JavaScript, CSS, and HTML
- Successfully compiled Google Apps Script for application development and configuration setup for MSI Products
- Gained appreciation for complexity of electronic hardware used in the public safety sector for firefighters and police
Confidential, Palatine, IL
Customer Service Representative / Cashier
Responsibilities:
- Respond professionally to complaints from customers
- Handle issues of return, exchange, and refund
- Offer view on the progress and challenges of the customer service department
- Conduct financial transactions using cash registers by taking cash in exchange of items sold
- Keep record of inquiries, questions, comments, suggestions, and complaints from customers
- Taught English language and some basic computer skills to the adults.
- Assisted teachers with making assignments for the adults.
- Help adults with their assignments outside of the class.