PROFESSIONAL SUMMARY:

• PEGA PRPC System Architect having strong Experience in design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using PegaSystems Pega Rules Process Commander (PRPC).
• Having 18+ years of experience in the IT Industry with experience in analysis, design, development, and implementation of BPM applications using PEGA/PRPC, K2.net applications and Java/J2EE and dot NET.
• 16+ years of experience in BPM and BRE tools.
• 2 years of experience on uplifting Pega projects from older version to latest version.
• As an accomplished Technical Lead Systems architect, I have been instrumental in successfully designing and developing BPM solutions spanning across Financial, biopharmaceutical, E - commerce, energy, e-commerce and healthcare domains for fortune clients.
• Worked extensively on Effort estimations, Design, Upgrades, Managing Development activities, Development, Client coordination and Change Management.
• Experience in installation and configuration of PRPC.
• Experience in migration of rulesets, products and product patches.
• Experience in developing prpc services like SOAP, MQ, JMS, EJB, HTTP, File and Email.

PROFESSIONAL EXPERIENCE:

Confidential, PA

Pega PRPC Consultant

Responsibilities:

• Involved in gathering requirements and created technical stories.
• Created DB queries and communicated with the DBA team to deploy scripts.
• Involved in installation and configuration of the application.
• Created file listener and services for consuming CSV files.
• Created SOAP connectors to get required information from the backend mainframe system.
• Created rules to auto resolve/change stage the cases when certain criteria matching
• Created Portals for Managers and Analysts
• Customized Bulk action to search ad perform actions
• Created UI for rules users to configure the rules
• Created reports to display the case statistics and batch statistics
• Created Claim/Member Level reprocessing reports
• Created UI for manual upload CSV file and created cases.

Technologies: Pega PRPC 8.3, JBoss, SQL Server 13, Linux

Confidential, PA

Responsibilities:

• Upgraded Applications from PRPC 7.2.2 to 7.3.1
• Involved in gathering requirements and created technical stories.
• Created DB queries and communicated with the DBA team to deploy scripts.
• Demonstrated completed work to business team.
• Prepared design documents and release documentation.
• Created production deployment tool for business users to deploy daily changes.
• Created REST connectors and Services to collect data.
• Created Java based REST connector to improve the performance.
• Modified Pega Bulk Action feature as per business requirement.
• Customized Purge Archive tool to purge the Work Objects and history for selected dates.
• Involved in Active - Active architecture to process transactions from two data centers.
• Created SonicMQ integration to send and receive JMS messages for Case creation.
• Involved in Sprint planning and backlog story reviews
• Involved in fine tuning of the production system to meet SLA.
• Involved in reviewing daily rule changes for production deployment.
• Involved in creating regex functions to identify the fraud.
• Involved in Logstash integration by creating a new appender to write requests/responses to a new file.

Technologies: Pega PRPC 7.2.2/7.3.1 , Tomcat 8, Oracle 11g, Unix

Confidential, NJ

Responsibilities:

• Upgraded Application using command line scripts from Pega 5.4 to 7.2
• Deployed PRPC application, HCIF, CPM, CPMHC frameworks in upgraded environment.
• Updated DSS and configurations in 7.2
• Involved in execution of upgrade tools to identify upgrade issues.
• Involved in rewrite of interaction driver and intents configuration.
• Involved in creating portals, upgraded SOAP services and configured WS security
• Involved in configuration of HTTP Services for IVR platform.
• Performed major skimming in 5.4 before upgrade.
• Involved in code retrofit and resolved import issues.
• Prepared testing environment and deployed upgraded rules to new environment.
• Presented an upgraded application to the client.
• Involved in resolving the UI issues, Integration issues, authentication issues.
• Worked on WebLogic configuration and Application performance issues.
• Updated maintenance stored procedures and created missing tables as part of the upgrade.
• Lead off-shore resources and worked on enhancements.

Technologies: WebLogic 12c, Pega 5.4SP2/Pega 7.2, Oracle 12c, PEGA CPMHC 7.2, RightFax.

Confidential, Weston, FL

Pega Technical Lead

Responsibilities:

• Involved in requirements gathering, analysis and design.
• Involved in the design and implementation of the fulfillment process for new cards.
• Involved in creating connectors for Card Assign, Triumph, CAS, EM, CRPS, GRMS systems for Basic and supp applicants.
• Involved in design and development of eApply dynamic App integration with custom parsing.
• Involved in design and development CAS Decision, CAS Services, single payee check process and GRMS services integration for Balance Transfer Process.
• Created a customized dynamic XML to HTML parser to display on screen for CCP.

Technologies: Web sphere, Smart BPM 7.1.7, Oracle 11g, DB2, UNIX, Windows 7, Data Power

Confidential, Franklin Lakes, NJ

Responsibilities:

• Involved in Requirements review and LOE
• Reviewed Use Cases and Code Harvesting to Understand the Requirements
• Interacting with Legacy CMWS (C++) SMEs to get the Requirements through Code Harvesting and clarifications
• Followed Agile Methodology to complete the sprints.
• Managed Off-shore and Onsite teams to meet the deadlines
• Responsible for design and code reviews
• Involved in Story Points and estimated the story complexity
• Lead off-shore team and coordinated with BA, Integration and QA teams
• Involved in design and development of Declare Pages for managing system settings
• Involved in design and development of Agents for held cases and Sign of Required Pharmacists
• Involved in design and development of Services for C360 for processing auto jobs.
• Involved in design and development of HTTP-Connectors for calling eligibility services.
• Involved in design and development of MQ services for consuming Well Point appeals.
• Extensively involved in Prod Triage, production tickets, defect analysis and fixing
• Involved in running Pega Tools: PAL, Preflight, DB Trace for each release and Monitored Pega Logs
• Responsible to support MCE, CVE and GP client environments.

Technologies: Web sphere, Smart BPM 7.1/6.1 SP2, Oracle 11g, MS-Visio 2007, UNIX, Windows XP, Data Power, Mule, SQL Developer

Confidential, Franklin Lakes, NJ

Pega Technical Lead

Responsibilities:

• Attended Vision meetings, scrum meetings everyday
• Followed Agile Methodology to complete the sprints.
• Managed Off-shore and Onsite teams to meet the deadlines
• Involved in Story Points and estimated the story complexity
• Designed Visio flows based on use cases.
• Created HTTP Connectors for get order details, insert protocol, resolve order protocol, get membership details, get drug details, get expedited shipping info, update expedited shipping info, get patient addresses, find patient, get patient preferences, get client profile, get address changes for last x-days, get prescript details..
• Created SOAP Service to accept requests for address verification.
• Created Flow, Activities, Decision tables, Collections to support Address verification functionality
• Created Enterprise framework to validate address and recap the changes made for patients addresses.
• Created a collection framework to validate addresses for various types of drugs.

Technologies: Web sphere, Smart BPM 6.1 SP2, Oracle 11g, MS-Visio 2007, UNIX, Windows XP, Data Power, CPM HC

Confidential, Manhattan, NY

Responsibilities:

• Reviewed high level business requirement documents.
• Captured use cases using DCO
• Created ECS class structure
• Provided LOE (effort estimations) for all requirements.
• Lead the effort for Design and development of global distributed workflow functionality.
• Lead the effort for Design and implementation of Soft Artisan interaction.
• Lead the effort for Design and implementation for heards ingestion
• Lead the effort for Design and implementation for Trader Data for power commodity
• Created File service for Trader data ingestion
• Created JMS service for heards ingestion
• Created Workflows for assessment process.
• Created HTTP service for workbook interaction
• Created SOAP connector for custom DB update
• Involved in replication framework and conflict detect and resolution frameworks.
• Involved in event framework to code events for distributed workflow
• Involved in correction and replay workflows
• Involved in creating a basic custom dashboard to display the status of assessments using Weblogic HTTP publish subscribe API.
• Involved in modification of JMS connector to support sonic order of delivery of messages for data replication.
• Used PEGA AJAX API in Dashboard implementation to interact with Pega server.
• Presented POC effort to business users and internal teams.

Technologies: weblogic 10.3, Smart BPM 6.1 SP2, Jquery, AJAX, Oracle 11g, MS-Visio 2007, UNIX, Windows XP, SoftArtisan Excel Writer, Sonic ESB

Confidential, Manhattan, NY

Pega PRPC Consultant/Mentor

Responsibilities:

• Reviewed a high level requirement document and created a technical design document.
• Reviewed business rules and created a scope document
• Involved in installation of PRPC for development and QA environments.
• Involved in code reviews.
• Created JavaScript library functions for client validations and prpc interactions.
• Used HTML JavaScript, CSS, AJAX and jQuery for User Interface animations (sliding, hide/show the sections).
• Created Screens for E-Planner administrator to input roles and questionnaires using Harness, Section, Flow Actions.
• Designed Personal info, Family Info, Educational Info, Tests and work experience using HTML, JavaScript, CSS, AJAX, jQuery and Pega JSP Tags.
• Generated SOAP Connector to send Student information to institutions for financial aid.
• Generated SOAP Connector to submit Student information to colleges.
• Involved in Design of class Structures and Properties for E-Planner.
• Created a declarative page to manage configuration data.
• Creation of Declarative expressions for a value change on the properties.
• Created E-Planner DB tables on Oracle.
• Created Admin, Student, Evaluator Portals for user Groups.
• Created a custom report framework to provide dynamic creation of reports and export facility with rich text features.

Technologies: JBOSS 5.1 CE, Pega PRPC 5.5SP1/Smart BPM 6.1 SP2, JQuery, Oracle 10g, MS-Visio 2003, CentOS, Windows XP.

Confidential, MD

Sr.Pega PRPC Developer

Responsibilities:

• Created technical design document based on business requirement documents
• Reviewed business rules and created a scope document
• Created a sales process to capture prospect details and census details using flows, flow action, section and activity rules.
• Involved in code reviews.
• Created a Quote process to capture products (Medical/Dental/Vision) and to create a quote sheet PDF.
• Created XSD document to define the gMAX elements and structure.
• Implemented DWA to capture beneficiary signature electronically.
• Generated SOAP Connectors to interact with a J2EE based web service to get the PDF streams for Quotes, Disclaimer and plan Benefits.
• Integrated PegaRules services with the J2EE environment to generate PDF forms.
• Involved in Design of class Structures and Properties.
• Developed Flows and activities in the application
• Developed JSM service to receive data from TIBCO after data collection on the benefit focus system.
• Developed JMS connector to connect to TIBCO integration bus to send delivery confirmation.
• Created data table to update configuration elements.
• Created flows to handle Exceptions in the system.
• Creation of Declarative expressions for a value change on the properties.
• Creation of validation rules to implement business logic validation.
• Implementation of decision tables to manage product category and BSBS codes
• Created roles, broker users and portals

Technologies: Web Sphere 6.1, Pega PRPC 5.4SP2, Pega SPM 6.3, Facets 4.3/4.5, Oracle 10g, MS-Visio XP, AIX, Windows XP.

Confidential, MD

Pega PRPC Consultant

Responsibilities:

• Involved in performance boost of automated enrollment
• Involved in Group Search Module to design UI screen.
• Involved in writing SQL scripts to retrieve data from TPM data base.
• Involved in creating portals for error handling users and group search users.
• Involved in creating a desktop for both application portals to switch between the applications without logging in again.
• Involved in Design of class Structures and Properties.
• Developed Flows and activities
• Created a declarative page to manage configuration elements.
• Created data table to update configuration elements.
• Created flows to handle Exceptions in the system.
• Created roles and user portals

Technologies: Web Sphere 6.1, Pega PRPC 5.4SP2, Oracle 10g, MS-Visio XP, AIX, Windows XP.

Confidential, NJ

Pega PRPC Consultant

Responsibilities:

• Created technical design documents and requirements documents on the basis of use cases.
• Involved in setup and configuration of the system.
• Integrated PegaRules services with the J2EE environment
• Involved in design and development of the application using Smart Build.
• Involved in Design of class Structure, Properties, Activities and Service rules
• Developed Flows and activities
• Developed SOAP service to receive authorization# and Patient Details from Aqua logic Service Bus
• Developed JMS connector to connect to from Aqua logic Service Bus to send patient details
• Involved in writing the business logic of the application like fetching the data required, updating the customer information.
• Prepared Survey question screens using Harness, Section and Fragment rules.
• Created flows to handle Exceptions in the system.
• Creation of Declarative expressions for a value change on the properties.
• Defined constraints rules based on business rules.
• Creation of validation rules to implement business logic validation.
• Implementation of decision tables, Decision Maps.
• Interacting with call center users to understand the business requirements.

Technologies: WebLogic 9.2, Pega PRPC 5.4SP2, Oracle 10g, MS-Visio XP, Red Hat Linux, Windows XP, PEGA CPM HC 7.2, PegaCALL, Rightfax, KO Fax, Genesys contact center software.

Confidential, NC

Pega PRPC Consultant/mentor

Responsibilities:

• Created technical design documents and requirements documents on the basis of use cases.
• Developed and unit tested specific modules with PegaRules Process Commander Implemented the business rules on the basis of software requirements specifications (SRS) using PegaRules Process Commander
• Integrated PegaRules services with the J2EE environment
• Involved in design and development of the application using SmartBuild.
• Involved in Design of class Structure, Properties, Activities and Service rules
• Developed Flows and activities
• Developed EJB Services to manage the interactions with ITSHost-Front-end System.
• Developed SOAP service to process the DF Messages.
• Involved in writing the business logic of the application like fetching the data required, updating the customer information.
• Created flows to handle Exceptions in the system.
• Creation of Declarative expressions for a value change on the properties.
• Creation of validation rules to implement business logic validation.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Creation of activities and steps for implementing core business logic.
• Interacting with users to understand the business requirements.

Technologies: Java, J2EE, WebSphere 6.1, Pega PRPC 4.2SP6, DB2, MQSeries, Web Services, MS-Visio XP, XML, SOAP, UNIX, Windows XP, eclipse, JCAPS, PowerMHS

Confidential, NC

Pega PRPC Consultant/mentor

Responsibilities:

• Reviewed the technical document and corrected it as per PEGA PRPC standards.
• Modified technical design documents and requirements documents after final review.
• Involved in Design of class Structure, Properties, Activities and Service rules
• Involved in Design of SOAP Service for request response claims processing.
• Developed Flows and activities
• Creation of Declarative expressions for a value change on the properties.
• Creation of validation rules to implement business logic validation.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Creation of activities and steps for implementing core business logic.
• Testing and debugging using tracer, DB trace.
• Interacting with clients to understand the business requirements.

Technologies: Java, J2EE, WebSphere 6.1, Pega PRPC 4.2SP6, MQSeries, Web Services, XML, SOAP, AIX, Windows XP, eclipse

Confidential, Herndon, VA

Java/J2EE Consultant

Responsibilities:

• Involved in installation and configuration of Weblogic Application Server for development.
• Used Eclipse as an IDE in developing Swing user interface and Hibernate classes.
• Installed J2ee plug-ins on Eclipse and used for design, development and deployment of EJBs.
• Installed ClearCase plug-ins on Eclipse for Check in and Checkout the Source code.
• Used ANT tool to execute build.xml script in deploying the application.
• Used log4j with JDBC Appender to log the messages in the database.
• Implemented XML for writing the ant Scripts and hibernate mapping and configuration scripts.
• Involved in writing/updating PL/SQL packages and procedures.
• Involved in writing ant scripts for creating destination folders, compiling, creating jar, war and ear files and copying the files to the deployment folder.
• Developed web service client to retrieve the deals data from IRDB Server.
• Developed Index Population and Run Deal Modules.
• Developed 8 mapping scripts for database tables and POJOs for Hibernate implementation.
• Involved in updating stored procedures.
• Involved in design of the Application.
• Involved in Testing of the application and interacted with users and fixed bugs.
• Used Clear Case as a Version Control tool.
• Used Clear Quest for Code migration requests.

Technologies: Java, J2ee, Weblogic, Eclipse 3.1, Java Mail, Sybase 11, JDBC, Swing, Sun OS, Windows 2000, SQL, PL/SQL, Hibernate, XML, ANT, Clear Case.

Confidential, Herndon, VA

Java/J2EE Consultant

Responsibilities:

• Involved in installation and configuration of Weblogic Application Server for development.
• Used Eclipse as an IDE in developing Swing user interface and Hibernate classes.
• Installed J2ee plug-ins on Eclipse and used for design, development and deployment of EJBs.
• Installed ClearCase plug-ins on Eclipse for Check in and Checkout the Source code.
• Used ANT tool to execute build.xml script in deploying the application.
• Used log4j with JDBC Appender to log the messages in the database.
• Used XDoclet to create the interfaces and deployment descriptors for the Bean component.
• Used log4j with JDBC Appender to log the messages in the database.
• Developed Business Delegate, Service Locator, Value Objects and DAOs.
• Developed DAO classes to Manage database transactions.
• Implemented XML for writing the deployment descriptors.
• Involved in writing ant scripts for creating build folders, compiling, creating jar, ear files and copying the files to the deployment folder.
• Involved in design of the Application.
• Developed Stateless Session Beans to manage business logic.
• Involved in testing of the project and fixing the bugs.
• Used Clear case as a Source Control tool.
• User Clear Quest for Code migration requests.

Technologies: Java, J2ee, Weblogic, Eclipse 3.0, Swing, Sybase, JDBC, EJB, UNIX, Windows 2000, SQL, PL/SQL, XML, ANT.

Confidential, El Segundo, CA

Java/J2EE Consultant

Responsibilities:

• Involved in installation and configuration of JBoss Application Server.
• Used Eclipse as an IDE in developing views, Actions and Action Forms
• Installed J2ee plug-ins on Eclipse and used for design, development and deployment of EJBs.
• Used ANT tool to execute build.xml script in deploying the application.
• Used log4j with JDBC Appender to log the messages in the database.
• Developed Business Delegate, Service Locator, Value Objects and DAOs.
• Developed and Implemented Menu Navigation using Javascript and CSS.
• Developed DAO classes to Manage database transactions.
• Implemented XML for writing the deployment descriptors.
• Implemented MVC framework.
• Involved in writing PL/SQL packages, procedures and triggers.
• Involved in writing ant scripts for creating destination folders, compiling, creating jar, war and ear files and copying the files to the deployment folder.
• Designed and developed JSP pages using struts Framework and Tag libraries.
• Developed Object centric web services to exchange the Enrollee programs information between MMS and MineRx systems.
• Developed Continuous Care, Claims Modules using struts framework.
• Developed 32 assessments in the Care module using Struts framework.
• Involved in initial design of the database.
• Involved in design of the Application.
• Developed Stateless Session Beans to manage business logic.
• Involved in installation and configuration of pilot server and deployed the application.
• Involved in testing of the project and fixing the bugs.
• Used CVS as a Version Control tool.

Technologies: Java, J2ee, JBoss, Eclipse 3.0, JMS, SQL Server 2000, JDBC, JNDI, JSP, Servlets, EJB, HTML, Java Script, Windows 2000, SQL, PL/SQL, Jakarta Struts, EJB, XML, ANT,CSS.

Confidential

BPM Consultant

Responsibilities:

• Through study on Confidential 's Customer Services and McPower tool.
• Prepared Technical Specification and Functional Specification.
• Used MS-visio to develop use cases, class, component diagrams.
• Involved in all Phases of RUP.
• Involved in process design using K2.NET studio.
• Web Page design and coding was done using Visual Studio.
• Developed web services to exchange the data between Workflow systems and CorDaptix System.
• Developed web services using Java and XML.
• Used Java Servlets and JSPs to design CorDaptix reports.
• Developed a Password Tool for all the users to change their passwords.
• Documented Password Control and Re-initiation Controls.
• Involved in configuration of Pilot servers and Production servers in Confidential .
• Trained two Confidential employees on Workflow administration of K2.Net Server.

Technologies: MS SQL Server, MS IIS Server, Oracle, MS-Visio, XML, HTML, JavaScript, VB.NET, K2.NET, J2ee, JSP, JDBC, Weblogic.