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Service Now System Developer Resume

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Rartan, NJ

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SUMMARY:

  • Overall work experience of more than 6 years in IT. More than 2 years’ experience of having worked on the Incident/Change/Release process in an ITIL environment
  • More than 3 years of experience in Java scripting. Web application development experience of more than 2 yrs required.
  • Should have been involved in at least one project/application rollout and transition/support
  • Should have working knowledge in Service Now in Development for at least 2 years
  • Experience working in Service Now Eureka and Geneva versions
  • Experience in Service - Now as a System Administrator or Programmer/Analyst.
  • Experience with Web Technologies (JAVA Script, XML, HTML, AJAX, CSS, HTTP)
  • Experience with IT Service Management Process and Tool Configuration and Administration
  • Ability to perform configurations and customizations of Service-Now applications, e,g. Service Catalog, Incident and Change
  • Development and working experience on Service now plugins and Customizations

PROFESSIONAL EXPERIENCE:

Confidential, Rartan, NJ

Service Now System Developer

Responsibilities:

  • Service-now user administration
  • Implementing Service-now changes
  • Second and third level support for Service-now incidents
  • Development of Integrations using Service now Plugins
  • Managing UAT, Test, Training and Production instances for Service-now
  • Process Governance and Reporting
  • Training & Self Development Activities

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