SUMMARY

• Over 3+ years of experience in Atlassian Tools such asJira, Confluence working on configuring different software management tools for various software development lifecycle environments, Complex Workflows (multiple projects, issues types, automatic status transitions, and managing plugins
• Agile Program management,JIRA - Agile Scrum/Kanban, Bug Cycle management, SDLC designs advice usingJIRA.
• Create Customized Dashboard for Teams.
• Created Team Specific Dashboards, Projects.
• Developing application by Custom fields, Permissions and Workflow
• Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens and Issue Types withinJIRA.
• Capable to keep Track of issues & Requests and ensure proper follow -up to closure
• Worked onJiraAgile boards and meets the standards of the requirement.
• Created JQL filters and shared with teams and used them on gadgets
• Experienced in Creating Stories and Reports inJIRA
• Gathering requirements from the clients and creating user stories inJIRA.
• Good understanding on integratingJIRAwith other products such as Confluence, Bitbucket, Bamboo
• Familiarity with JIRA add-ons like Gantt for JIRA, Big Picture, JIRA Agile, Structure, Portfolio Tempo, Confluence, Zephyr
• Trained end users and written manuals and shared them on confluence as per team specific
• Document the issues and manuals for the projects.
• Assisted Scrum Team in preparing the Sprint Backlog
• Actively participated in Scrum meetings, reviews
• Experience working on latest version ofJIRA6.x,7. x.
• Having experience onJIRAService desk and maintenance
• Experience with AtlassianJIRAinstallation, administration and maintenance
• Worked onJIRAAgile projects like Creating Scrum/Kanban boards, configured columns, filters and reports for sprints.
• Experience with Test Cycle management inJIRA
• Interact with Business Analysts and Software Developers for bug reviews and participated in QA meetings
• Quick learner and Capable to learn once any technology
• Strong Team Player with excellent communication and Interpersonal skills.

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

JIRA Administrator/Developer

Responsibilities:

• Used JIRA for issue tracking issues.
• Created custom workflows, screens and Custom fields for Jira
• Setup the email handlers and notification schemes.
• Worked on MYSQL database
• Manually migrated Jira from 4.4 to 5.1 standalone Jira on Linux server
• Good Experience in Linux Bash scripting and following PEP Guidelines inPython
• Enabled attachments plugin manually
• Raised migration issues with Atlassian support team and followed the workaround.
• Raised upgradation issues with Jira support team and followed on the workaround as per the bug fixes resolutions
• Worked on day to day Build and deployments in pre-prod and production environments
• Troubleshooting deployment issues in complex environments.
• Worked in managing VMs in Amazon using AWS and EC2.
• Evaluated and selected/deployed ALM tools for the various supported tool chains, includingJIRA, Bitbucket, Gerrit, Confluence, IBM RTC/Jazz, MS VS/TFS, Requirements.
• Up gradation and Migration ofStash/Bitbucket, Bamboo.
• Uses Script Runner to keep up with our scripts (Edit or Adjust current scripts) and directories in Jira.
• Worked on JQL (JiraQuery Language) filters, Dashboards, Gadgets.
• Customizing dashboards and reports and searches using JQL (JIRAQuery Language)
• Administer Jenkins Continuous integration server, and manage integrations with Bitbucket repository.
• Used Jenkins as continuous integration server to run automated test suites.
• Involved in Designing & developing data driven framework using Selenium Web Driver, Testing, and implemented Java Mail to send the regression result automatically.
• Having experienced in Agile Methodologies, Scrum stories and sprints experience in aPython based environment, along with data analytics, data wrangling and Excel data extracts.
• Assisted and trained new engineers to understand the deployment process.
• Provided on-call support for production issues.
• Handled several projects go-live deployment/upgrade activities
• Involved in Subversion to GIT migration projects.

Environment: Subversion, Remedy, Jira, Bitbucket, WebLogic, GIT, Jenkins, Maven, Chef, WebSphere Application Server, Linux, Python, Perl, ANT, Shell, TIBCO, Tomcat

Confidential, Baltimore, MD

Jira / Atlassian Admin

Responsibilities:

• Experienced in Installing, Upgrading Atlassian products. Integrated JIRA and Confluence as trusted applications.
• Implemented Crowd with Single Sign on for the Atlassian applications.
• Created Confluence pages detailing customer fiscal year goals/objectives and pertinent information regarding JIRA customer configuration.
• Created and implemented recommendations to improve scalability and performance.
• Installed software, patching, upgrading and maintenance of operating system.
• Worked as team JIRA administrator providing access, working assigned tickets, and teaming with project developers to test product requirements/bugs/new improvements.
• Provided training to technical and non-technical teams to use Atlassian tools.
• Managed various development tools, testing tools and monitoring tools.
• Worked on JIRA for Bug Tracking.
• Worked on JIRA for Test Case Management.
• Worked on JIRA & Agile (formerly known as Green hopper) Best Practices.
• Worked on Integrating JIRA with Confluence.
• Created several customer accounts and maintained users.
• Involved in Atlassian Plugin Development using Java.
• Evaluated and repaired existing Atlassian Suite installation in preparation of upgrade.
• Creating plan for projects with Portfolio plugin.
• Serve as a specialized advocate and the essential implementer for new capacities in JIRA.
• Created dashboards, reports and inquiries for all JIRA related administrations.
• Compile and analyze development and operational bug reports.

Environment: JIRA, Java/J2EE, Tomcat, Jboss, SVN, Anthill Pro, Ant, Maven, shell, bash.

Confidential

Java Developer

Responsibilities:

• Designed and developed user interface using asynchronous technologies using AJAX and Struts frame works.
• Responsible for development of configuration, mapping and Java beans for Persistent layer (Object and Relational Mapping) using Hibernate.
• Involved in implementing Message Driven Beans for asynchronous processing.
• Involved in integrating the business layer with DAO layer using ORM tool Hibernate.
• Involved in working for the development of stateless session beans as part of enterprise layer.
• Involved in Integration to integrate with external systems using SOA (Web services, WSDL, SOAP, UDDI, XML).
• Designed and developed interface components using HTML, JSP and JSTL tags framework.
• Implemented the project using IDE Eclipse 3.0
• Fine-tuned the application for performance by doing query optimization.
• Implemented design patterns MVC, DAO, Singleton, Factory etc.
• Involved in develop and modify SQL queries and stored procedures using TOAD.
• Implemented new features to deploy on Web logic application servers
• Involved in writing test cases using JUNIT for various modules
• Review source code and generate peer review reports.
• Involved in unit testing and bug fixing.
• Used IBM Rational Clear case as version control system.