SUMMARY

• Over 7 years of IT Industry experience using JIRA, Atlassian Tools on Unix and Windows environment wif Configuration Management, Linux Administration, Build, Release Management and Quality Assurance.
• Excellent understanding of SDLC Methodologies like Agile, Waterfall, RUP, RAD and other processes.
• Responsible for communicating Defect Status Reports to business in project meetings.
• Participated and Organized weekly meetings and walkthroughs to improve teh testing efforts.
• Managed users, workflow, groups and projects in JIRA.
• Reported bugs and tracked defects using JIRA.
• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.
• Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build - related issues for different products and versions.
• Strong experience in System Administration, Installation, Upgrading, Patches, Migration, Configuration, Troubleshooting, Security, Backup, Disaster Recovery, Performance Monitoring and Fine-tuning on UNIX (SUN Solaris, Red Hat Linux)Systems.
• Strong noledge on system administration, configuration and customization of Atlassian tools.
• Planned and executed teh migration from Bugzilla-based bug-tracking and Jenkins CI tool into teh Atlassian-based suite (JIRA, Confluence, and Bamboo)
• Expertise in SCM Tools like Dimensions, Clear case, Subversion and Harvest.
• Implemented continuous build and continuous integration/deployment process using tools like Jenkins and bamboo etc.
• Experienced in customizing Atlassian products by developing various plugins, event listeners and scripts in JAVA, JavaScript, Groovy script, Jelly Script and JQL.
• Test applications in Agile and Waterfall development process.
• Automated build and deploy process for J2EE and .Net applications.
• Extensive noledge and administration experience in Web logic and other Atlassian products like Confluence, Bamboo, Fisheye, and Crucible.
• Created dashboard and reports to share wif State partners and internal teams to track progress on teh project.
• Experience wif Atlassian JIRA installation, administration and maintenance.

TECHNICAL SKILLS

Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

Database: Oracle 12c, 10g and 9i, PL/SQL, Linux 2005 and Enterprise

Scripting Languages: JavaScript, XML, HTML, PERL, Shell Programming, BASH Shell, Ruby, Python, VB Script, Batch Script, Groovy

Middleware: Apache Tomcat, J Boss, IBM Web Sphere (WAS), Web logic

Tools: MS Office Suite, Nexus, Confluence

PROFESSIONAL EXPERIENCE

Confidential, WALTHAM, MA

JIRA ADMIN / ATLASSIAN TOOLS ADMIN

Responsibilities:

• ManagedJIRA/Confluence Global Administration team.
• Contracted to serve as theJIRASystems Administrator for teh internationalJIRA/Confluence infrastructure, including all associated programs, plugins and systems.
• Deployed Atlassian products and associated programs.
• Developed advanced JIRA workflows and permission scheme, notification schemes, Screen scheme.
• Customized bothJIRAand Confluence to integrate into teh pre-existing systems wif an eye towards making teh programs extensions of their systems, and not hindrances to their systems.
• Worked on JIRA for tracking and updating teh JIRA tickets and per assigned.
• Developed complex JIRA project workflows, field configurations, screen schemes, permission schemes and notification schemes.
• Followed agile methodology, interacted wif teh client, provide/take feedback on teh features, suggest/implement optimal solutions and tailored application to customer needs.
• Created JIRA Work flows for multiple projects as per business needs.
• Developed and implemented Software Release Management strategies for various applications according to teh agile process.
• Deployed JIRA Service Desk to support their invoice requests management, in addition to providing areporting mechanism on SLAs and requests resolutions.
• Created projects while maintaining existing projects/agile boards.
• Created JIRA Support Project/Agile board to track support issues.
• Created/maintained project template used to create new projects.
• Provided troubleshooting and enhancement support.
• Integrated stash Bit bucket to JIRA, For Creating Push and pull, Branch deletion and merging requests are created in JIRA and Tracking teh Commit History.
• Created user accounts, and technical documents documenting JIRA project configurations provided training sessions.
• Used Groovy scripts on Script Runner module to compose custom scripts for JIRA.
• Deployment of JIRA Service Desk for Design Industries to ensure support issues are handled more efficiently and effectively.
• Created projects on Jira and assigned Jira Agile boards.
• Created Custom workflows, custom screens and custom fields on JIRA.
• Created users on Active Directory, synched teh users on Jira and assigned groups and spaces.
• Maintained JIRA backups.
• Worked on Selenium for creating and executing test cases for functionality testing of a web app.
• Updated some issues using a script runner for transition or performing a calculation and storing teh result in a custom field on teh issue.
• Managed 80% of dis administrative piece is on teh JIRA workflow management wif alot of customized automations wif Groovy, JavaScript programming and wif teh some plugins such as Kepler JJupin SIL program.
• Knowledge of LDAP / Active Directory authentication.
• Integrated JIRA and Confluence (for User management and Issues/Pages sharing).
• Additionally, maintained and administered Confluence.
• Responsible for GUI Testing, System Testing and Acceptance Testing.
• Provided documentation of customer JIRA terms, standard practices, and implementation and weekly status reports.
• Customized Atlassian JIRA 6.2.2 and Atlassian Confluence 5.5.6 by developing various plugins, event listeners and scripts in Java, JavaScript, Groovy Script, Jelly Script and JSON.
• Exported Requirements, test plans and test cases to TFS/VSTS in Cloud.
• Develop Linux shell scripts to accomplish redundant tasks to simplify in distributed administration.
• Worked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and Jenkins
• Managed Users on AD and Assigned Amazon workspaces to users as and when required
• Recently, updated Cipher on Jira server for teh weak server connection bug on google chrome.
• Extensively worked in Scrum environment wif active involvement in daily meetings.
• Enhanced JIRA application to customize as required.
• Hands-on experience to SCRUM Agile model, XP Practices like Pair Programming and Test Driven Development (TDD).
• Involved in both Manual and Automation testing.
• Trouble shooted any JIRA issues for users.
• Developed dynamic content of presentation layer using JSP.
• Coordinated applications like Fisheye, Stash and Bamboo to Jira separated from other PM apparatuses.
• Assisted wif maintaining current build systems, developed build scripts, and maintained teh source control system. Integrated Jira wif Git Integration Plugin
• Part of my responsibility was to run teh SQL and JQL scripts.
• Develop user-defined tags using XML.
• Creating project for testing team based on Zephyr plugin.
• Developed Java Mail for automatic emailing and JNDI to interact wif teh Knowledge Server
• Experience wif Source Control Management-SVN, Github, XRAY,Bitbucket.
• Worked on JQL (Jira Query Language) filters, Dashboards, Gadgets.
• Training users to use Zephyr for their daily usage test case creating.
• Worked on confluence- Assigned user personal space and provided assistance in using Confluence.

ENVIRONMENT: & TOOLS:: JIRA, Bamboo/jenkins, XRAY, Confluence, Crowd, Java/J2EE,Linux 7.x, Zephyr for JIRA Oracle sql developer, Bit bucket Server, Selenium RC/IDE, Automation, Manual Testing, JMeter for performance testing, Atlassian Suite (Stash, Jira, All connect, Confluence, crowd), Groovy, Java/J2EE, Jenkins Tomcat, shell, bash.

Confidential, SAN JOSE,CA

JIRA ADMIN

Responsibilities:

• Worked closely wif management to implement sweeping changes to their development processes and procedures, customizingJIRAand Confluence to take teh forefront of teh new systems.
• Worked wif cross-functional teams to support JIRA and Tempo in ways that will halp them improve their business process.
• Coordinated wif team leads to determine needs and how best to implement JIRA wifin department.
• Performed application and system administration tasks, including data backups and hybrid settings and scheduled jobs.
• Setup JIRA "Timesheet Report" Plugin, to halp users for time-tracking on their dashboards using a JQL or by configuring manually.
• Managed Jira users and created workflows, issues types, fields in production.
• Responsible for working a queue of JIRA tickets to address system issues, user requests, etc. on a daily basis.
• Created and Managed teh Application links between JIRA to other JIRA and Confluence instances on hybrid settings.
• Worked on establishing communications wif other applications using WebSphere Message broker wif JMS for asynchronous messaging.
• Supports teh integration of existing and new applications wifin teh current infrastructure, including but not limited to: Fisheye, Crucible, Crowd, Bamboo, and Stash.
• Worked closely wif management to implement sweeping changes to their development processes and procedures, customizing JIRA and Confluence to take teh forefront of teh new systems.
• Setup Dashboards, build Filters using JQL and subscribe to receive notifications/Alerts.
• Review, clean-up, management and configuration of JIRA accounts and worked wif different teams like LDAP, Network, and Infrastructure & application.
• Worked closely wif Business Users to get teh business requirements of JIRA Projects, Confluence Spaces and BitBucket.
• Set-up a production-ready JIRA server, wif strategy for periodic backup, high availability and disaster recovery.
• Worked on Apache servers and hosted Jira from Amazon Infrastructure.
• Created events, email notification schemes and assigned project roles on JIRA.
• Actively participated in Scrum meetings, reviews and developed test scenarios.
• Evaluated and repaired existing Atlassian Suite installation in preparation for upgrade.
• Migrated a second version ofJIRAinto teh main production version ofJIRA.
• IntegratedJIRAand Confluence as trusted applications.
• Used Jenkins for continuous integration build process.
• Maintaining teh track of teh number of deployments and teh details of teh specific environments using JIRA on hybrid settings.
• Authored a customer JIRA standard practices document.
• Mentored several users in teh use/functionality of JIRA/GREENHOPPER.
• Evaluated existingJIRAinstance and resolved performance issues.
• Involved in code review process, validating designs done by other developers and development of teh application.
• Set up teh Trigger "Gated -Check-In" & "Continuous Integration" for teh Build Definitions so that TFS/VSTS does not check-in teh code if their is a Build Failure using hybrid settings.
• Determined ways to optimize/improve Jira and Jira Agile setup and process workflows, as well as identify where functionality can/cannot meet user requests.
• Made group particular light-footed procedure stream in JIRA to move undertakings starting wif one action then onto teh next

ENVIRONMENT: & TOOLS:: JIRA,UNIX Shell Scripting, VMWare, JAVA script, Windows/Linux, SVN, Zephyr for JIRA Oracle sql developer, JIRA Agile Websphere8.0, Java, Portfolio for JIRA, Confluence, crowd, Bamboo/Jenkins, Bit bucket Server.

Confidential, DALLAS, TX

JIRA ADMIN

Responsibilities:

• Worked wif teh cross-functional teams to support JIRA and Tempo in ways that will halp them improve their business process.
• Coordinated wif Team leads to determine needs and how best to implement JIRA wif department.
• Created and configured New JIRA Projects and worked wif departments to maintain existing JIRA projects.
• Evaluated and repaired existing Atlassian Suite installation in preparation for upgrade.
• Evaluated existing JIRA instance and resolved Performance Issues.
• Worked on external import tools like CSV, Bugzilla, Pivotal tracker, JSON.
• Worked wif engineering tools team to implement JIRA for Agile Development.
• Worked on JIRA for tracking and updating teh JIRA tickets and per assigned.
• Report errors in Jira agile system to Atlassian team.
• Implemented and managed, as Configuration Manager, builds and source code branching as well as QC and Integration Testing environments.
• Helping Scrum master across teh company to customize JIRA for their requirements.
• Created JIRA Work flows for multiple projects as per business needs.
• Created JIRA permissions as required by users wif variety of roles in projects.
• Implemented Crowd wif Single Sign On for teh Atlassian applications.
• Extensively use GIT repository, for Distributed Version Control and collaboration.
• Created new permission scheme so end users only see teh projects they need to see.
• Redirected current URLs to exclude port numbers.
• Installed various Jira plug-in such as Jira client, Jira importer plug-in, Jira Charting Plug-in, teh connector for Microsoft project and Jira Misc Custom fields.
• Created a step by step guide to create a project inJIRA.
• Maintained source code repository in subversion and GIT.
• Created document to halp project leads manage a project.
• Integrated Green Hopper wifJIRAand Confluence.
• Installed Add-ons such as Craftware Search linked issues for Jira, Gliffy Confluence plug-in, Jira Capture.
• Researched and installed third-party plug-ins for compatibility.
• Troubleshot issues pertaining to Confluence orJIRAor associated plug-ins.
• Modified all screens and add custom fields to better align wif current process.

ENVIRONMENT: & TOOLS:: JIRA, Bamboo/jenkins, Confluence, Crowd, JIRA Agile Websphere8.0, Java/J2EE, Tomcat, GIT, XRAY,Jenkins, Bugzilla, shell, bash.

Confidential

JIRA Admin / Sr. Build and Release Engineer

Responsibilities:

• Responsible for supporting Engineers wif teh entire software tool DevOps development and managing all projects for Tools and Infrastructure team.
• Created and worked on JIRA customization - Issue Types/schemes, Workflow/Field Configuration/Permissions and Notification schemes for all projects.
• Worked on JIRA installation and upgrade and Performed JIRA configuration.
• Managed JIRA Add ons and Worked on Setup JIRA for Help Desk/Tickets.
• Worked on Setup JIRA for Project Management.
• Worked on Setup JIRA for Bug Tracking.
• Worked on Setup JIRA for Test Case Management.
• Worked on JIRA & Agile (formermly non as Green hopper) Best Practices.
• Worked on Integrating JIRA wif Confluence, Fisheye, Crucible.
• Created customized Versions/ Components for all projects.
• Created Dashboards for customer leadership and functional areas.
• Created custom screens, screen schemes, custom fields, issue filters to be used wif customer dashboards and specific project queries.
• Created several customer accounts and maintained users.
• Evaluated existing architecture and implemented changes based on Atlassian best practices.
• IntegratedJIRAand Confluence as trusted applications.
• Implemented Crowd wif Single Sign On for teh Atlassian applications.
• Created Confluence pages detailing customer fiscal year goals/objectives and pertinent information regarding JIRA customer configuration
• Created and implemented recommendations to improve scalability and performance.
• Installed software, patching, upgrading and maintenance of operating system.
• Worked as team JIRA administrator providing access, working assigned tickets, and teaming wif project developers to test product requirements/bugs/new improvements.
• Maintained JIRA team and program management review dashboards.
• Created/maintained project template used to create new projects.

ENVIRONMENT: & TOOLS:: JIRA, Bamboo, Confluence, Crowd, Java/J2EE, Tomcat, shell, bash.