EXPERIENCE SUMMARY:

• Over 8 years of IT Experience in Salesforce.com CRM product and web technologies.
• Participated in 5 - 6 end to end salesforce.com implementations.
• Working in a capacity of Salesforce.com solution architect from previous 2 implementations.
• In-depth knowledge about the Salesforce.com tools like Apex class, Apex trigger, Visual force, Validation rules, Workflow rules, Standard and Custom Objects/fields, Roles/Profiles and Page layout etc
• Worked for clients: - Air Liquide, Prudential, Genworth Financials, MetLife and General Electric.
• Skilled in various technologies and frameworks like Java, Servlets, JSP, Struts, Web logic.
• Adept in end-to-end development of website / software products from requirement analysis to system study, designing, coding, testing, debugging, documentation and implementation.
• Proficiency in analysis, design, development & implementation of Internet based Web Applications
• Gained significant knowledge through & using SEI CMMi Level 5 certified development process.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

TECHNICAL SKILLS:

Primary Skills and Tools: Salesforce.com CRM System Apex class, Apex Trigger, Visual force, Workflow rules, Validation rules, email templates, app-exchange packages, reports & dashboards, entity relationship model, salesforce.com standard custom objects, fields, page layout, approval process.

Secondary Skills: Java, J2EE(JDBC, Servlet, JSP, Struts)

OS: Windows & UNIX (Basic)

Database: Oracle, MySQL

Web Dev. Tools/Scripts: HTML, JavaScript, AJAX, CSS, XML

Client/Server: J2EE

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Salesforce.com, Java SDK 6.0, Eclipse Client version 3.4, Force.com IDE

Solution Architect

Responsibilities:

• Overall architectural work.
• Design and infrastructure.
• Solution Designing.
• Project regular maintenance and updates.
• Ensuring Effective utilization of team’s bandwidth.
• Often end user interactions, giving highest priority to their concerns and queries.
• Have the BA create a prototype to visually illustrate the requirements for the sign off
• Identify grey areas that may lead to potential business failure.
• Introducing process improvement plans and implementing them
• Responsible for smooth flow of the project

Confidential

Environment: Salesforce.com, Java SDK 6.0, Eclipse Client version 3.4, Force.com IDE

Solution Architect

Responsibilities:

• Discussion with IT managers to freeze the scope.
• Help business deciding on In-Scope and Out-Scope
• Translating the raw requirements into high level design document.
• Building the detailed level design document
• Architecting out the end to end implementations
• Developing the critical items and balancing the work with team.
• Guide the team to implement salesforce.com best practices in the project and facilitate the team to adhere with it.
• Ensuring team receives the sign off for each module.
• Interface between business key owners and the sub-ordinates.
• Regular calls and meetings with business analyst and business stake holders
• Contributing on high level and detailed level design documents
• Bridge between offshore and client for the day to day communications
• Conducting sessions on new releases
• Have an eye on the critical issues and ensured none open before go-live.
• Communicating in and out the healthy messages

Confidential

Environment: Salesforce.com, Java SDK 6.0, Eclipse Client version 3.4, Force.com IDE

Lead Developer

Responsibilities:

• Requirement analysis and design.
• Design system specification document
• Prepare HLD and DLD.
• Coordinate with team, delegate the work.
• Implement salesforce.com best practices in the project and facilitate the team to adhere with it.
• Configure the system, develop the codes and implement the security model.
• Continued enhancement and maintenance
• Improve efficiency and performance of the code
• Introducing process improvement plans and implementing them
• Test plans
• Facilitating unit and system testing
• UAT fixes
• Patch release
• Deployment
• Data migration
• Data monitoring

Confidential

Environment: Salesforce.com, Java SDK 6.0, Eclipse Client version 3.4, Force.com IDE

Senior Developer

Responsibilities:

• Requirement analysis and design
• Development
• UAT facilitate
• Bug fixes
• Deployment
• Release notes

Confidential

Environment: Salesforce.com, Java SDK 6.0, Eclipse Client version 3.4, Force.com IDE

Developer

Responsibilities:

• Requirement analysis and design.
• DLD, HLD and Development
• Report build and schedule
• Build Approval Processes
• Data flow from legacy systems

Confidential

Environment: HTML,AJAX,J2EE, Java, PL/SQL, Java scripting, Oracle

Software Developer

Responsibilities:

• Requirement analysis and design.
• Developed the system specification
• Create JSP pages, and custom tag libraries for representation
• Write XML scripts to map the actions to each of the click-able action fields on the screens
• Develop entity beans components, use JDBC to create model components.
• Use session beans and servlets.
• Develop java servlets that represent controller that manage the application.
• Develop struts actions as controller to control business workflows.
• Integrate codes for presentation layer with JSP, HTML, CSS, JavaScript, Struts-tags.
• Enhance java bean class and servlets to improve performance.
• Tune the action classes and custom tag libraries that perform robustly on web sphere application server.
• Resolve the defects regarding view and business functional.
• Extensively involve in the GUI design.
• Use VSS for version control and put the developed data in the VSS database.

Confidential

Environment: Perl/CGI, PL/SQL, Unix/Linux, Java

Developer

Responsibilities:

• Actively taken part into all the phases of the development life-cycle including design, architecture, implementation, release, unit testing, refractoring and maintenance.
• Help in the creation of carefully and clearly planned specifications that address the entire user interfaces, businesses requirements, performance, process flow, and scalability.
• Responsibility includes gathering requirements from business, analyze the business demands and perform CBA Analysis for various approaches of meeting the demand and to make the migration Project a success with least impact on business processing.