SUMMARY:

• Around 8 years of experience in IT industry which includes 7 years of progressive experience in salesforce.com as Developer in all the phases of SDLC (Analysis, Design
• Development, Administration, Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe And also 1 year professional experience in JAVA Development.
• Created modernEnterprise Lightning AppscombiningLightning Design System, Lightning App BuilderandLightning Component features.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Developed APEX class, Controller class and APEX Triggers for various functional needs in the application.
• Created Visual Force pages and Components used repeatedly in Visual Force pages to reduce the case of overabundance whenever needed.
• Worked extensively in customization of Community Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log. Proficient in Data Migration from Traditional Applications to Sales force using Data Loader.
• Expertise in Web Services and Implemented SOAP, REST and METADATA API's for different integration requirements.
• AdministeredSalesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Record Types, Email alerts, Reports, Dashboards and Tasks.
• Developed and worked on different Salesforce.com environments such as sandbox and production environments like Eclipse IDE and Force.com plugin to implement business logic using apex - programming language.
• Proficient knowledge ofGovernor limits. Experienced in optimization of existing code in according to the governor limits.
• Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
• Worked on SalesforceCustomization, Configuration, Security Controls, Process Builders, creating profiles,roles, users, record layouts and email services.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Classes/Controllers, Apex Trigger, SOQL, SOSL, visual force, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Schema Builder, Apttus, Lightning, Apex Web Services.

Salesforce Tools and Integration Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Connect for Outlook, Force.com Platform, Force.com Explorer, Force.com, Excel Connector.

Programming languages: C, C++, Apex, Java/J2EE, SQL, .NET, PL/SQL

Web Technologies: HTML, JavaScript, XML, DHTML, AJAX, SOAP, WSDL, JQuery

Operating Systems: MS-DOS, Linux, Unix,Windows 98/2000/XP/2003/vista/2007.

Database: Oracle 10g/9i, SQL Server 2008/05/2000, MYSQL

IDE: Eclipse, Force.com Eclipse IDE plug-in, Force.com IDE

Other Tools: Workbench, Force.com Explorer, Data loader

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential, Irving, TX

Responsibilities:

• Building applications using Apex, Apex Enterprise Patterns, Lightning Web Components, SFDX CLI, Scratch Orgs.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created Field Service Lightning Set up for multi-level service territories that represent the regions where your agents and technician can work.
• Testedapps by appending multiple components to aLightning ApplicationtherebydeployedApplications fromSandbox to Production.
• Track the location and status of your product inventory, warehouses, service vehicles, and customer sites with Field Service Lightning.
• Worked on SalesforceCustomization, Configuration, Security Controls, Process Builders, creating profiles,roles, users, record layouts and email services.
• Worked in creating Dashboards, Reports, Custom Controllers, Visual Force pages, Tabs and analyzing the data in Sales force.
• Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Picklist, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation.

Salesforce developer

Confidential, Atlanta GA

Responsibilities:

• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Developed and deploys ad hoc Salesforce.com reports and dashboards.
• Created Workflow Rules, Approval Process, Validation Rules.
• Building applications using Apex, Apex Enterprise Patterns, Lightning Web Components, SFDX CLI, Scratch Orgs.
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Developed applications using Agile methodology.
• Experience with working on Visual studio and implementing various salesforce applications.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Testedapps by appending multiple components to aLightning ApplicationtherebydeployedApplications fromSandbox to Production.
• Track the location and status of your product inventory, warehouses, service vehicles, and customer sites with Field Service Lightning.
• Used refined global search inLightningby developing Apex classes and Controllers.
• Experienced usingForce.com IDEfor creating, modifying, testing, and deploying Force.com Applications.
• UsedSOQLandSOSLstatements within Governor Limits fordata manipulationneeds of the application using platform database objects.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production.

Environment: Saleforce.com CRM, Apex Language, Visual Force Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Custom Objects, Pardot, Security Concepts, AWS, Custom Tabs, Email Services, Security Controls, SOAP API, REST API, Lightning Components.

Salesforce Developer

Confidential, Houston, TX

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Worked on converting Salesforce classic VF pages into Lighting using Lighting components and Lightning App builder.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Created Visual force pages in page layout of the custom objects, which helps us to describe the details of some of the standard objects, which are used in project.
• Made new feature enhancements on Service cloud console view and developed some Visual force components.
• Experience in designing of Dashboards, Reports, Wave Analytics.
• Developed Complex Reports and Dashboards using HTML, PDF, Apex, Visual force page and mail merge.
• Built apex classes and triggers implementing SOQL and SOSL statements within Eclipse to manage interaction with the database.
• Customization, Configuration and maintenance of sales and service clouds.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience.
• Writing test cases with code coverage above 75%.

Environment: Saleforce.com platform, JavaScript, Apex, Visualforce, Force.com IDE, SOQL, Email Services Triggers, HTML, CSS, Apex Data Loader, Eclipse, Lightning, Conga, Sales Cloud, Service Cloud, Data Migration, Apttus, Wave.

Salesforce Developer/Administrator

Confidential, Irving, Texas

Responsibilities:

• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Train new and existing users on how to use Salesforce and related applications and provide ongoing technical support as sales administrator.
• Create and maintain documentation on processes, application configuration and materials for users and as an administrator.
• Work experience on various languages like SQL, XML and JSON and JavaScript.
• Performed the roles of Salesforce.com Analyst and Administrator in the organization
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Proficient knowledge on REST and SOAP.
• Lead the team in developing an interface between Salesforce and Informatica.
• Used Informatica on Demand to automate bulk data loading.
• Developed batch classes and schedulable classes.
• Developed inbound email services to process incoming emails.
• Wrote SOQL, SOSL Query language necessary for the application in Apex Classes and Triggers.

Environment: Saleforce.com CRM, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Lightning, Reports, Custom Objects, Security Concepts, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Salesforce Administrator/Java Developer

Confidential

Responsibilities:

• AsSFDCadministrator interacted with various business areas to gather requirements and develop data model to suit complex business needs.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Wrote Escalation rules to escalate the cases.
• Developed Workflow Rules and Approval Process for some fields.
• Worked with various Salesforce.com standard objects like Users, Contacts, Reports, Dashboards.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.
• Implemented data migration and integration between legacy system and Salesforce CRM using Informatica on Cloud.
• Implemented Web to case and Email to case features.
• Created auto response emails including suggested solutions for cases raised via email and web-to-case Used the sandbox for development, testing and code migration to Production.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Used Java J2EE design patterns. Involved in client server-side validations.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, Java, JDBC, JSP, EJB, JavaScript/HTML, SQL Server, and WebLogic Server.