SUMMARY:

• Steve is an experienced executive level project/program manager who brings his collaborative project management techniques coordinating both client and internal project teams in fast moving matrix environments while paying attention to detail and quality.
• At TJX, implemented repeatable project management SDP/PRINCE 2 methodologies; including TCO definition, resource allocation, benchmarking, and information flow. delivered mission - critical projects for Supply Chain, Buying, Stores, Finance, and Allocation business groups.
• At Infor, selected to lead a newly acquired business unit providing an integrated, enterprise-level manufacturing and finance application for small/mid-sized businesses generated $10M in annual sales (50% of total sales), driving $7.5M to the bottom line (80% of total profit).

PROFESSIONAL EXPERIENCE:

Confidential

Senior Program Manager/Project Manager

Responsibilities:

• Cross-functional senior project manager working across technical, business and operations teams to efficiently move SAAS projects from ideation through delivery. Interacted with the Client Management team to elicit scope from new client opportunities and act as a conduit between other parts of the organization regarding effort, timing and cost.
• Implemented companies Electronic Signature (DocuSign) web application (SAAS) enterprise solution for capturing electronic signatures incorporating application’s ability to integrate with Biogen’s existing and future platforms (CLM, Vendor Collaboration Portal, SharePoint, etc.).
• Upgraded companies Data Virtualization & Middleware (Denodo) Software platform from version 4 to 5.5. Migrated existing applications from current platform to upgraded platform with addition to DMZ and load balancer.
• Application migration from IE8 to IE11 (Microsoft) within the Biogen infrastructure for all user and lab machines. Scope of activities included creation of test scripts, compatibility testing of browser based applications across the Biogen functional areas, formal test processes for validated applications, migration for compatibility issues using the Browsium tool, and deployment of IE11 to all user machines and lab machines.

Confidential

Senior Program Manager/Project Manager

Responsibilities:

• Partnered with Oracle team to deploy Micros Simphony II Point-of-Sale cloud/SaaS solution for company’s premier properties. Facilitated contract negotiations, interface development, implementation,, and rollout schedules. Applied effective program and project management disciplines to ensure successful, on-time on-budget delivery
• Kronos WTK v5.2 to v7.0 upgrade with Biometrics and Attestation. Managed a team of 20 through all phases of a $2 million upgrade for time clock management interfacing to PeopleSoft. Completed project ahead of schedule, on budget while garnering acclaim from key stakeholders.
• Facilitated vendor selection and budgeting approval for companies ProofPoint Email Encryption solution. Conducted planning and operational readiness assessments to provide an effective transition into production for 2,900+ users. . Achieved a seamless, defect-free migration at 10 percent below budget with no unscheduled downtime, due to careful planning and strategic resource allocation.

Confidential

Senior Program Manager/Project Manager (Contractor)

Responsibilities:

• Managed large scale projects utilizing a structured project management methodology (Prince2) in a matrix environment complying with Sarbanes Oxley and PCI standards. Maintain TCO, resource planning, budgets, risks/issues, stakeholder and executive sponsor reporting.
• Selected to lead a team of 12 through all phases of a $1 million financial software application for the HomeGoods and Marshalls business groups. Achieved a seamless, defect-free migration at 10 percent below budget.
• Chosen to rescue a troubled $5 million project that involved building/implementing companies next generation Windows based Purchase Order system for global buyers’. Co-sponsor KAIZEN event resulting in on-time delivery and deployment savings of $480k.
• Directed a team of 30 for a $3 million effort in the plan, analyze, and requirements phases for an Oracle suite of products (RPAS, RMS, and MDM) implementation for Europe and US business groups. Reduced inefficiencies and the time needed to complete milestones by 15 percent.

Confidential

Senior Program/Project Manager (Contractor)

Responsibilities:

• Selected to engage client’s top accounts (Fairmont, TJX, Fidelity, and U.S. Mineral Services). Identified and managed full project life-cycles and ongoing relationship development.
• Introduced deployment methodologies for client’s ASP model for self-service assessment software.
• Provided overall project leadership reporting to customer project team members, sponsors, and stakeholders. Authored SOW’s, Project Plans, Budgets and Resource Planning.

Confidential

Senior Project Manager Consultant (Contractor)

Responsibilities:

• On pre-sale team scoped system requirements to integrate client operations across two sub-companies and thirteen manufacturing plants in Mexico, Canada, and the US.
• Designed and developed business process flows documented and mapped all programming extensions required for implementation. Selected to lead implementation across all locations.
• Responsible for project and program milestones Monitored progress, issues, and reporting.

Confidential

Co-Founder, Consulting Program Manager

Responsibilities:

• Closed agreement with Infor to provide sales/customer support, product release control, and program enhancement management to 150 customers accounted for 80% of total revenue.
• Sold/managed company’s largest single project built a web-based system for a leading telecom manufacturer to track status of major AT&T projects.
• For a specialty tool distributor focused on the cable industry built a robust e-commerce site that reduced order processing and internal sales costs.

Confidential

Co-Founder, Senior Engagement Manager

Responsibilities:

• Drove profitable double-digit year over year growth grew business from $200K to $5M.
• Negotiated/managed Oracle relationship generated $1M in first year; grew to $4.5M per year.
• Identified, evaluated, and acquired a pioneering, web-based process innovation application gained access to major clients (Ingersoll-Rand, Boeing, Lockheed-Martin, and US Army).