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Software Developer Resume

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SUMMARY:

  • 7+ years of experience in the software industry
  • 4+ years of experience in Power Platform - MS Dynamics CRM, Canvas Apps, Power Automate, Power BI
  • Extensive hands-on experience in MS Dynamics CRM customizations and Configuration (Plugins, Custom Workflows, Xrm Toolbox, Cloud Flows Web Resources, etc.)
  • End-to-End experience in designing Dashboards, Reports, and building Datasets in Power BI
  • Experience in Core java Technologies like Multi-Threading, collections, and Exception Handling Mechanisms
  • Experience in SDLC (Software Development Life Cycle) that includes Requirement Analysis, Design, Coding, Testing, Implementation, and Maintenance with methodologies like Waterfall and Agile

TECHNICAL SKILLS:

Programming and scripting languages: C#, JavaScript, jQuery, Core Java, J2ee

Frameworks, tools, and libraries: .NET Framework, Microsoft Visual Studio 2017/2019, NetBeans, Eclipse

Databases and BI: Oracle, SQL Server 2008 R2/2012/2014, SSRS 2010/2012, SSIS

Project management tools: JIRA, Azure DevOps, Jenkins, Bit Bucket, GIT

PROFESSIONAL EXPERIENCE:

Confidential

Technology stack: MS Dynamics 365 Sales and Customer Service

Responsibilities:

  • Involved in requirement gathering, analysis, and solution designing
  • Responsible for Gap/Fit analysis
  • Responsible for the creation of swim lanes (flowcharts) to layout the business process flow
  • Responsible for configuring CRM for Outlook integration
  • Integration with Azure DevOps to create automatic bugs from CRM Cases using Power Automate
  • Implementing Application Lifecycle Management/CI-CD pipeline
  • Implementing Email to Lead conversion using Power Automate
  • Implementing Field Mapping from digital lead card to Dynamics lead record.
  • Streamlining the Sales Business Process Flow across different Business Units
  • Reporting (SSRS and Power BI)

Confidential

Technology stack: MS Dynamics 365 Marketing, Azure DevOps

Responsibilities:

  • Involved in requirement gathering and analysis
  • Created SRS, GAP fit, and solution design documents
  • Implemented end-to-end marketing automation by using MS Dynamics 365 Marketing
  • Configure domain authentication
  • Creating and hosting new web pages (contact us)
  • Design marketing Emails
  • Execute Customer Journeys

Confidential

Technology stack: MS Dynamics CRM 365 (Online), Power BI, Scribe, JavaScript, jQuery, AJAX, C#.NET

Responsibilities:

  • Involved in requirement gathering and analysis
  • Develop new plugins and workflows as per the requirement
  • Responsible for data migration from the legacy system
  • Implemented sales process for different business units using business process flows, plugins, workflows, JavaScript, jQuery, C#.NET, SSRS, etc.
  • Responsible for CRM for Outlook configuration
  • Develop processes such workflows, actions, BPFs
  • Configure security roles, views, charts, and dashboards
  • Developed custom reports and dashboards using Power BI
  • Support - MS Dynamics 365 Customer Service ( )
  • CRM for Outlook configuration
  • Designed workflows and dialogs
  • Involved in security roles, views, charts, and dashboards customizations
  • Form customizations using JavaScript and jQuery
  • Responsible for bug fixing
  • Develop new plugins and workflows as per the requirement

Confidential

Technology Stack: JavaScript, jQuery, HTML

Responsibilities:

  • Integration with enterprise systems, (for example - enterprise resource planning and client relationship management tools)
  • Implemented BPM process for different business units using business process flows, plugins, workflows, JavaScript, jQuery
  • Developing REST APIs
  • Develop an in-depth knowledge and understanding of User Stories and deliverables
  • Understand the application from end-user and customer perspective

Confidential

Technology Stack: Core java, Jasper Reports, Postgress Database, etc.

Responsibilities:

  • Responsible for requirement gathering, analysis, and Solution designing
  • Implemented tch-support and customer service business process for the existing functionality
  • Ensured the quality of the deliverables
  • Develop Jasper Reports
  • Created SRS, and solution design documents

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