Software Developer Resume
SUMMARY:
- 7+ years of experience in the software industry
- 4+ years of experience in Power Platform - MS Dynamics CRM, Canvas Apps, Power Automate, Power BI
- Extensive hands-on experience in MS Dynamics CRM customizations and Configuration (Plugins, Custom Workflows, Xrm Toolbox, Cloud Flows Web Resources, etc.)
- End-to-End experience in designing Dashboards, Reports, and building Datasets in Power BI
- Experience in Core java Technologies like Multi-Threading, collections, and Exception Handling Mechanisms
- Experience in SDLC (Software Development Life Cycle) that includes Requirement Analysis, Design, Coding, Testing, Implementation, and Maintenance with methodologies like Waterfall and Agile
TECHNICAL SKILLS:
Programming and scripting languages: C#, JavaScript, jQuery, Core Java, J2ee
Frameworks, tools, and libraries: .NET Framework, Microsoft Visual Studio 2017/2019, NetBeans, Eclipse
Databases and BI: Oracle, SQL Server 2008 R2/2012/2014, SSRS 2010/2012, SSIS
Project management tools: JIRA, Azure DevOps, Jenkins, Bit Bucket, GIT
PROFESSIONAL EXPERIENCE:
Confidential
Technology stack: MS Dynamics 365 Sales and Customer Service
Responsibilities:
- Involved in requirement gathering, analysis, and solution designing
- Responsible for Gap/Fit analysis
- Responsible for the creation of swim lanes (flowcharts) to layout the business process flow
- Responsible for configuring CRM for Outlook integration
- Integration with Azure DevOps to create automatic bugs from CRM Cases using Power Automate
- Implementing Application Lifecycle Management/CI-CD pipeline
- Implementing Email to Lead conversion using Power Automate
- Implementing Field Mapping from digital lead card to Dynamics lead record.
- Streamlining the Sales Business Process Flow across different Business Units
- Reporting (SSRS and Power BI)
Confidential
Technology stack: MS Dynamics 365 Marketing, Azure DevOps
Responsibilities:
- Involved in requirement gathering and analysis
- Created SRS, GAP fit, and solution design documents
- Implemented end-to-end marketing automation by using MS Dynamics 365 Marketing
- Configure domain authentication
- Creating and hosting new web pages (contact us)
- Design marketing Emails
- Execute Customer Journeys
Confidential
Technology stack: MS Dynamics CRM 365 (Online), Power BI, Scribe, JavaScript, jQuery, AJAX, C#.NET
Responsibilities:
- Involved in requirement gathering and analysis
- Develop new plugins and workflows as per the requirement
- Responsible for data migration from the legacy system
- Implemented sales process for different business units using business process flows, plugins, workflows, JavaScript, jQuery, C#.NET, SSRS, etc.
- Responsible for CRM for Outlook configuration
- Develop processes such workflows, actions, BPFs
- Configure security roles, views, charts, and dashboards
- Developed custom reports and dashboards using Power BI
- Support - MS Dynamics 365 Customer Service ( )
- CRM for Outlook configuration
- Designed workflows and dialogs
- Involved in security roles, views, charts, and dashboards customizations
- Form customizations using JavaScript and jQuery
- Responsible for bug fixing
- Develop new plugins and workflows as per the requirement
Confidential
Technology Stack: JavaScript, jQuery, HTML
Responsibilities:
- Integration with enterprise systems, (for example - enterprise resource planning and client relationship management tools)
- Implemented BPM process for different business units using business process flows, plugins, workflows, JavaScript, jQuery
- Developing REST APIs
- Develop an in-depth knowledge and understanding of User Stories and deliverables
- Understand the application from end-user and customer perspective
Confidential
Technology Stack: Core java, Jasper Reports, Postgress Database, etc.
Responsibilities:
- Responsible for requirement gathering, analysis, and Solution designing
- Implemented tch-support and customer service business process for the existing functionality
- Ensured the quality of the deliverables
- Develop Jasper Reports
- Created SRS, and solution design documents
