SRE & Lead BizOps Engineer Resume

SUMMARY:

Around 14 years of work experience in IT industry with Continuous Integration Continuous Deployment, Release Management, BizOps/support.
Highly motivated, committed DevOps Engineer experienced in Automating Configuring, Jenkins CICD implementation, and Cloud environments.
7+ years in BizOps engineer/support role
Around 3 years in SRE (Site Reliability Engineer) role
Around 4 years of experience in development and migration projects
Excellent debugging skills to troubleshoot and problem solving.
Knowledge in load balancing and setting up load balancer and firewall rules in enterprise Knowledge in Cert management of enterprise environment
Good expertise in monitoring tools like Splunk and Dynatrace, created multiple dashboards, alerts, and reports
Good experience in working with PCF and physical VM deployments, troubleshooting
Worked with major clients of TechMahindra - Citigroup and Mastercard.
Commitment, dedication, problem solving strategies made to work so long with same clients for such long time.

EXPERIENCE:

Confidential

SRE & Lead BizOps Engineer

Responsibilities:

Supported CI - CD deployment process by writing Jenkins scripts Created and supported different dashboards in Splunk and Dynatrace Create and support different alerts and work on remediation before it impacts end user Supported Apache NiFi pipeline deployments Prepared and maintained Service Reliability Engineer playbooks Provided support to BizOps for any production issues as needed Production support and resolve incidents Prepared Disaster Recovery documentation and support Contingency exercises Provide development support of enhancements to different Services and APIsincluding analysis of code and data, design, development, system and integrationtesting and deployment to the Development, Stage, and ProductionEnvironments. Participate in Business, Functional and Technical Review meetings with all stakeholders of the Customer Program group. Collaborate with the Consumer
Ensure 100% availability of Single view for the Customer (1V4C) Services and APIsand zero-time deployments Provide timely status updates and reporting whenever needed Provide continuous focus on application availability and scalability Provide proactive risk identification and mitigation Development of different reporting dashboards in Splunk and Dynatrace Monitoring, alerts creation Manage release calendar and keep all stakeholders updated on the release schedule Communicate production issues to the impacted user groups Coordinate resolution with required technical contacts from other teams Supported and lead Payment Card Industry (PCI) re process Worked with infrastructure teams and resolved open vulnerabilities

Confidential

Lead Developer

Responsibilities:

Requirements gathering and prepared the Functional Requirements document, High leveldesign documents and Technical Specification Documents. Implemented some of the key requirements and validated the peers implementation forother requirements Generated stubs from WSDL and integrated with newly implemented monitoring tool Prepared test scripts and did unit testing Implemented the pseudo code and prepared the Technical Specification

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