SUMMARY

• 7.5 years of IT Experience in Java Development, Maintenance and production support.
• Experience in SDLC(Software Development Lifecycle) dat includes Requirement analysis, Design, Coding, Testing, implementation, maintenance with methodologies like waterfall model and Agile methology.
• Excellent skills in Core Java technologies like Multithreading, collections and exception handling mechanisms.
• Expertise in design and development of web based applications using java, JDBC, SQL, Servlets, JSP, XML and Spring.
• Expertise with SQL Server, Oracle SQL and UNIX .
• Fixing code defects and also support all the maintenance activities across production systems.
• Strong debugging and problem solving skills with excellent understanding of system development methodologies, techniques and tools.
• Expertise in version controls like SVN, Clearcase, GIT.
• Strong in incident management. Can handle priority issues by troubleshooting and fixing it.
• Excellent communication skills, self - motivated, detail oriented, time bound and responsible team player in a team environment.
• Hands on experience in application, performance and infrastructure monitoring, performance tuning and deployment related activities.
• Good Business knowledge in Healthcare and Banking Domains.
• Good exposure in RPA - Automation anywhere for 2 years in automating day to day manual tasks.
• Has good understanding on ETL, Informatica concepts.

TECHNICAL SKILLS

Languages: Java, J2EE, C

Operating Systems: Win NT, Win 2000, UNIX

Java Technologies: JSP, Servlets, Spring MVC, JDBC, Hibernate

DBMS: SQL Server 6.5/7, Oracle 7.x/8i/9i, SQL/PLSQL

RAD tools: Eclipse IRAD, IntelliJ

Application Servers: Weblogic 7/8.1, Websphere 4/5, Apache Tomcat, JBOSS, Windows IIS

Web Servers: Apache, Tomcat 4/5

Web Design/Tools: HTML, JavaScript, XML

Ticketing: HPSM. Service Now

Job Scheduling: CA7, Tivoli Work Scheduler

Monitoring Tool: Dynatrace, QPASA, ITCAM, Truesight, Appwatch

PROFESSIONAL EXPERIENCE

Java Production Support Lead / L3 Support

Confidential, Pittsburgh PA

Responsibilities:

• Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections
• Fixing defects and Handling high priority Incidents, Production Support, Fine tuning of queries to improve Handling. The performance and data redundancy, Outage.
• Performing in-depth analysis of reported issues, guided team in ensuring quality resolution and adherence to support processes.
• Provide technical support for issues in all severity levels.
• Developing new functionalities and enhancing the existing functionalities.
• Automate manual tasks using Automation anywhere client
• Perform trouble shooting & root cause analysis of problems and report defects to Product Development team.
• Perform daily health checks of the application, job schedules and infrastructure supporting the application
• Performing unit testing and also TEMPhas good knowledge in deployment related activities.
• Assist on migrations, certificate renewals, server maintenance and Dynatrace monitoring.
• Performed synthetic monitoring, load testing for web applications.
• Solve unique and complex problems with broad impact on the business
• Ensure timely completion of releases, for Consumer portal websites with the highest quality and least defects; and identify application performance and process improvement initiatives and implement the same in consultation with project manager
• Provide expert advice to team members in dealing with critical / complex issues.
• Good expertise in lead activities - Handling an offshore team of 5 members.
• Provided 24/7 support which includes fixing the ABENDs/issues within the provided SLA

Environment: Java, JSP, Servlet, JDBC, Hibernate, SOAP/REST Web Services, Automation Anywhere, IRAD, SQL Server, Apache, Web Sphere, Windows IIS, SQL Server, GIT, Jenkins, udeploy, Dynatrace, ServiceNow, ITCAM, TureSight, ETL, Informatica.

Java Support Analyst

Confidential

Responsibilities:

• Assist with leading large, complex projects to achieve key business objectives
• End-end Incident tracking and client follow-up, including post mortem
• Modifies existing programs to confirm to system changes or to make improvements in the existing program
• Utilizes any special programming techniques necessary to achieve the most effective program
• Monitors performance of programs after implementation
• Advises and works with user departments to resolve specific problems or make changes in programs, computer applications, capabilities, alternative programming approaches, limitations, etc
• Cross-trains as back-up for development and maintenance
• Work closely with business in managing day to day issues, resolve user queries
• Collaborate with distributed teams across the globe on application architecture design and decision-making
• Analyze, manage and coordinate new technology releases with the team, working closely with business partners to ensure timely complete of releases
• Strong participation in production support and enhancements

Environment: Java, JSP, Servlets, IRAD, Oracle, Web Sphere, Apache Tomcat, Windows IIS, Oracle, SQL Server, GIT, Jenkins, udeploy, Dynatrace, ServiceNow, ITCAM, Truesight

Java Application Developer / L2 Support

Confidential

Responsibilities:

• Handling incidents and complex change request and understanding the requirements from the Business.
• Conducting user acceptance testing to ensure the program can be used easily, quickly and accurately
• Involved in incidents (bug fix) and update the status in HPSM tool. Coordinating with testing teams to minimize the slippage and seepage.
• Participating in project meeting and discussions.
• Consulting manuals, periodicals and technical reports to learn new ways to develop programs and maintain existing skills and knowledge
• Based on Business requirement, generating the impact reports and analysing the data causing the improper functioning of Application.
• Developing the deployment document whenever a new functionality is added.
• Involved in defect management for the issues raised in Production environment.
• Performing Unit Testing on developed Utilities and Debugging the code to find out the root cause
• Application monitoring, Performance monitoring and performance tuning.

Environment: Java, JSP, Servlets 2.3, Spring Framework, WebServices, MQ, Websphere, JBOSS, Apache Tomcat, Oracle SQL, SVN, IntelliJ Idea, Dynatarce, QPASA, HPSM, QPASA, Appwatch