Experience Senior System Architect Confidential

• WOW Business provides infrastructure as a service IAAS to a range of business customers throughout the United States. Its core concentration is found within the Midwest and South Regions.
• As part of its growth plan WOW Business seeks integration of its systems to both back office and customer facing applications. Back office applications are directed at accurate billing and streamlined deployment.
• Given my background in integrating diverse systems via web services WOW brought me to design, implement and support integration throughout its data center portfolio.
• Upon my arrival I implemented a full software development life cycle to analyze, design, implement, test and support a new eco system to simply the management process.
• My initial project focused on integrating WOW's legacy billing system with a third party backup program to ensure accurate billing of subscribed products.
• To achieve this goal I developed a series of applications using PHP, JQuery, MySQL, and other frameworks to develop a portal which can be used by clerical staff to simplify the provisioning process. OAUTH authentication was utilized to manage authentication within diverse systems.
• Another application was created to periodically extract data from the remote backup systems for display on billing detail and to calculate billing overages when the client's commit level is exceeded.
• RESTful services were also developed using the PHP Slim Framework to allow third access to the system.
• Source code control was managed exclusively through Git. CHEF cookbooks were used to deploy master images to both staging and production servers.

President Confidential

• Planet Small Business provides web hosting solutions for small business. Our easy to use site builder for beginners will have your site up in minutes. For developers, our MS DEV plans offer the latest in Microsoft's technologies including .NET 4 and SQL Server 2008. The platform was developed in response to the changing web hosting environment and seen as a vehicle to compete with industry competitors such as Verio and GoDaddy.
• Planet Small Business provides hosting and domain level services for over 200 customers and 5000 domains.
• Planet Small Business' success is based upon a turnkey self-service model which allows customers to sign up for service 24X7X365.
• 24X7X365 support was provided to customers via a rich knowledge base and ticketing system to allow self-service.
• Integrated web site with payment system and ticketing systems to streamline support and order taking processes. PHP, MySQL were leveraged with web services to provide a simplified customer experience.
• Provided technical support to assist customers with operation and deployment of their ASP.NET web based applications. C , VB.NET, SQL Server and other key .NET technologies were mastered in this role.
• Provided technical support to assist customers with operation and deployment of their PHP and JAVA based web sites. PHP, Perl, JAVA, Tomcat, MySQL, Apache, and other technologies were mastered in this role.
• Lead on numerous acquisitions of smaller web hosting firms and directed integration into existing platforms for realizing economies of scale.

President Confidential

• tekOrange provides a turnkey self-service model for its customers and allows end users to subscribe to cloud based technologies. Provided technologies range from basic web hosting to Cloud based Email POP3, Exchange to hosted infrastructure including VPS Virtuozzo , VDS Hyper-V , and VDC VM Ware solutions.
• Job responsibilities include brand development, technical oversight of infrastructure implementation, budgeting, staff management, project management, acquisition, hiring and support.
• Lead software architect and engineer on development projects performed by the organization. Project management for both internal and customer teams was also a primary responsibility. Projects performed for small to large sized business. Role was responsible for the implementation of web sites, web services, and applications using ASP.NET, ASP, JAVA, PHP, VB 6, MySQL, and SQL Server. Mobile Web Sites and Mobile applications were developed using a variety of frameworks including jQuery and Adobe Flex. Database tuning was a key responsibility and included mastery of Microsoft SQL Server, MySQL, Oracle, and DB2 data stores. Within Microsoft SQL Server proficiency with SQL Server Management Studio, DTS, SSIS, Database Replication, and Data Mirroring were all required skills to perform daily tasks.
• In addition to the above services, tekOrange provided managed IT services for medium sized businesses. This service involved complete management of diverse WAN infrastructures including Linux systems and Active Directory Windows based networks. VPN management through both CISCO and open source technologies allowed for remote maintenance and support activities. Microsoft Hyper-V and VMWare vSphere technologies allowed for the quick deployment of systems in to both PCI and non-PCI compliant environments. PCI Compliance management and maintenance were required within several of the managed environments.
• Integrated web site with payment system and ticketing systems to streamline support and order taking processes. PHP, MySQL were leveraged with web services to provide a simplified customer experience.
• Provided technical support to assist customers with operation and deployment of their ASP.NET web based applications. C , VB.NET, SQL Server and other key .NET technologies were mastered in this role.
• Provided technical support to assist customers with operation and deployment of their PHP and JAVA based web sites. PHP, Perl, JAVA, Tomcat, MySQL, Apache, and other technologies were mastered in this role.
• In addition to above responsibilities, responsible for management of tekOrange operated data center in Hilliard, Ohio. Data center includes 10 server racks within a 2000 Square foot dedicated facility. Over 100 servers and mini computers hosted within the facility ranging from single 1U servers to AS/400. Data center is protected by diesel generator, dedicated HVAC, and Halon. Duties include management and operation of server deployment, data center and system maintenance, and incident response. Both Linux and Microsoft operating systems are deployed within the infrastructure. Systems managed via IP KVM and remote reboot infrastructure. Network powered via gigabit Cisco catalyst switching and border router technology. Responsible for firewall rule administration and IOS system configuration. Management of 24 hour, 7 day a week, 365 day a year help desk. Data center enjoys 99.9 up time. Data center in operation since September of 1999.

CTO at Confidential

• Role included development of industry leading payments software for e-payments organization. Solutions included Phone based IVR System, web based web service, web based self-service.
• Managed and maintained 2 data centers with over 60 servers used within payment infrastructure. Implemented 99.9 uptime infrastructure using redundant data center technologies including BGP, UPS, and Generator.
• Using ASP, ASP.NET, SQL Server, C , Java, and many other technologies, I personally developed several systems for self service payments including development of a web services implementation used to integrate payments into key client's systems of record.
• Under my leadership the team grew from 0 to 20 resources. In addition to service as lead architect, my responsibilities included developing the organizations for internal IT, System operations, and application development. I provided management and oversight for compliance projects for PCI-DSS, Gramm Leach Bliley, SOX, and SAS-70.
• I provided assistance in due diligence process leading to sale of company to Fortune 1000 payments organization in 2007. Lead resource in acquisition transition to new organization.

Owner Confidential

• iHost Solutions is a leading provider of several web site services that include web hosting, web site design and maintenance, IT outsourcing and much more.
• At iHost Solutions, our mission is to provide affordable technical solutions for small to medium-sized businesses. We are proud to provide a vast array of talented professionals to address the needs of today's business landscape. Our team's experience ranges from the creative to the technical and includes knowledge of today's most popular platforms including those from Microsoft, LINUX and Apple.
• As founder of the company, I engineered a world class hosting networking providing 99.9 uptime to customers worldwide. Job responsibilities included management of up to 13 employees, SLA management for enterprise customers, vendor relationship management, marketing, sales, and chief public relations spokesman. During my tenure I provided two dozen workshops seminars for audiences of all sizes. Transition of technologies from physical equipment to virtualization to cloud was paramount for iHost Solutions. Research and implementation of cloud technologies ranging from Microsoft's Hyper-V, VM Ware's ESX, to Parallels Virtuozzo provided a strategy to provide best of breed virtualization for our customers.
• Provided technical support to assist customers with operation and deployment of their ASP.NET web based applications. C , VB.NET, SQL Server and other key .NET technologies were mastered in this role.
• Provided technical support to assist customers with operation and deployment of their PHP and JAVA based web sites. PHP, Perl, JAVA, Tomcat, MySQL, Apache, and other technologies were mastered in this role.
• Served as lead programming engineer on development projects for small to medium sized businesses. Role was responsible for the implementation of web sites, web services, and applications using ASP.NET, ASP, JAVA, PHP, VB 6, MySQL, and SQL Server. Over 20 large projects and hundreds of smaller projects were development during my time with the organization.

Director Confidential

As a member of Salient's management team I managed employees, projects, and completed project working including development. Development environments included all Microsoft development tools including Visual Basic, Visual Interdev, Visual C , Microsoft Office 97, Microsoft Office 2000, and more. Also worked with a variety of databases including DB2, SQL Server 7.0/2000, OpenText's BASIS database, and more. Major focus of Salient was to perform project work on behalf of its clients, in the past few years development focus changed from Client Server to Web.

System Engineer at Ashland Confidential

Managed and participated in development projects for specialty chemicals division of Ashland Chemical. Focus of position was to interact with the business groups and implement applications to improve productivity of the division. Microsoft Visual Basic, DB2/400 AS/400 , Microsoft Access, and Lotus Notes were the tools utilized to implement the aforementioned solutions.

Senior Consultant Confidential

As a senior consultant my role was to act as staff supplement for IT departments in need of programming resources. During my employment with APR I provided programming support for several companies in need of Microsoft Visual Basic, Microsoft C MFC and Windows API , Intstallshield, WISE resources.

Development Support Confidential

Product Design Associate - Development Support August 1995 to March 1996

o Maintained infrastructure for all CompuServe production level UNIX products. Responsibilities included on-call support 24 hours a day to ensure uptime of environment and implementation of escalation procedures to ensure problems were corrected in a timely manner.

Product Design Associate - Forum Product Management

• Responsible for monitoring and creating Acceptance test plans that determined the propagation path of the latest versions of Forum Software as well as investigation of current problem reports prior to releasing them to development
• Product Support Intern - Forum Product Management September 1993 to December 1993
• Responsibilities included assisting in Forum Software Conversion Process, testing of Forum Software, automating Regression testing by creating test scripts, and automating conversion process.
• Technical Support Representative - Customer Service February 1992 to December 1993
• Provided Technical Support for Customers experiencing problems related to configuration of Modem or configuration of DOS, Microsoft Windows, or Apple Macintosh Environments.