Bachelor of Science Microsoft Certified Systems Engineer Sun Certified Solaris Admin VMware Certified Professional Citrix Certified Advanced Administrator

Summary:

• 13 plus years of experience in operations and consulting roles with Citrix, Windows and VMware environments. Strong background of Citrix Metaframe XPe, PS 3.0/4.0,XenApp 4.5 / 6.5 with all aspects of design, Implement, administration and integration.
• Specialist in citrix Presentation Server 4.0 and XenApp 4.5/5.0/6.5including web interface, Secure Gateway and Access Gateway.
• VMware ESX 3.5 Enterprise experience including Virtual Center 2.5, SAN Storage, Clustering, DRS, and HA.
• Knowledge of XenDesktop and XenServer.

Professional Work Experience

Confidential

Role: Sr.Citrix Engineer

• Completed Enterprise Grade citrix server Migration from SBY Datacenter to Gaithersburg Datacenter.
• Implemented XenApp 6.5 infrastructure using PVS 5.6
• Upgraded PVS from version 5.6 to 6.1
• Deployed Published / Streamed apps in citrix farm
• Installed / Configured citrix UPM 4.x, Edge Sight 5.4
• Created and Managed MS GPO and Citrix Policies.
• Administration and configuration of NetScaler 11500.

Confidential

Role: Citrix Engineer

• Performed the design and deployment of Citrix production environments at diff. client sites.

• Responsible for designing Citrix Standard Operating Environment Architecture, including Engineering Configuration, Implementation, and 4th Tier support of Windows 2000 Terminal Server / Citrix MetaFrame XPe and Windows 2003 Terminal Server / Citrix XenApp 4.5.
• Design, Implement, and Administer internal and external customers Citrix Presentation Server environments XPe, 4.0, XenApp 4.5, Secure Gateway, Web Interface, CAG etc. .
• Developed, packaged, tested, and published various applications in MSI, MSP, and WFS formats via Wise and Citrix Installation Manager for rapid deployment via Citrix MetaFrame XPe and XenApp 4.5 farms.
• Designed and Implemented Enterprise Grade Migration to upgrade from MetaFrame XPe to XenApp 4.5 with seamless impact to end-users.
• Designed and implemented server virtualization and data center consolidation using VMware to include SAN storage, VM migration VMotion , VM failover HA , and Physical to Virtual P2V migrations.
• Setting up CAG which includes basic configuration and HA.
• Assisted in project scoping and designed various technical documents, diagrams, and presentations for the hardware and software installation procedures, packaging standards, Server Capacity and Scaling for Citrix Farms.
• Migrated Terminal Services environment from NT4/ MetaFrame 1.8 to Windows 2000/2003/MetaFrame XPe with minimal impact to the users.
• Managed or assisted all phases of project - scoping, design, development, testing, rollout, user support, and documentation.
• Leading monthly knowledge sharing sessions between the cross-functional teams and clients, serving as a functional specialist.
• Presented functional, technical overviews and performed conceptual designs of Citrix XenApp 4.5 , Edge Sight 4.5 and 5.0, Edge Sight for Load Testing, Citrix Access Gateway, application streaming, application packaging, GPOs, by researching operational needs discussing with application experts and application users.
• Analyzed software application's irregularities to resolve application glitches. This involved re-creating and troubleshooting application errors and investigation potential workarounds.

• Implement, optimize and troubleshoot printing and other CITRIX Policies.

Confidential

Role: Citrix Engineer

• This position required expertise in the design, installation, and configuration of Citrix MetaFrame Presentation Server MPS including: MPS Windows 2003 32bit and Windows 2003 X64 server platforms, multi-server MPS farms with high-volume IMA load balancing, Citrix Web Interface in high-volume load balanced configurations, Citrix Secure Gateway services.
• Lead engineer responsible for the new product testing of the Citrix Presentation Server product. Provided technical management for a team of 2 engineers.
• Provided complete IT design, implementation, documentation and training for different divisions of Emerson business.
• Provided clients with Citrix expertise for application virtualization and delivery using Application Isolation and Application Streaming technologies.
• Designed and implemented server virtualization and data center consolidation using VMware to include SAN storage, VM migration VMotion , VM failover HA , and Physical to Virtual P2V migrations using tools like VM Converter and Plate spin Power convert.
• Designed and Implemented ESX 3.02 to 3.5 upgrade of ESX servers without taking down or impacting any of the 500 running virtual machines.
• Configuration of published applications using Application Isolation Environment AIE and Citrix group policy.
• Experienced with the configuration of a variety of applications on Citrix Presentation Server and Terminal Services including Office 2003 Pro. Worked with application owners for gathering specs and deployment of new published application in test environment.
• Provided 3rd level engineering support for all engineers and consultants including supervision of customer's project, resolving issues and documentation.

Confidential

Role: Citrix Engineer

• Design and implemented citrix farm with new published applications in test / prod. Environment.
• Provided the 24x7 availability of all Citrix Metaframe XPe /PS 3.0/4.0, Win.2000 servers in production environment 250 Windows, 55 Citrix Servers and 4500 users .
• Monitoring Citrix Servers thru. Site scope by setting up a Pager alerts.
• Provided second level support for 100 citrix published applications using Clarify tool in more than 4500 user environment across the world.
• Provided support to external users thru citrix Secure Gateway for internal Pub. Apps.
• Provided backup support to Windows team and responsible for management of VERITAS net backup of diff. sites
• Document Citrix server platform standards to ensure uniformity and stability throughout the enterprise.
• Administer citrix Farms across the network. Install and maintain all client applications in citrix environment.
• Ensure the timely communication and resolution of problems.
• Provided timely status to the management.
• Deployed Microsoft security patches using the patch link software and applied other patches HP and Citrix updates
• Managed/checked Citrix Servers for the proper network settings Network configuration, DNS, WINS, Domain Name settings
• Managed to build 10 HP Servers into a rack and created the standard rack build documentation hardware and rack setup .

Confidential

Role: Citrix Admin.

Provided the 24x7 availability of all 2000/Pro/XP/CITRIX systems and resource in the production environment 250 SERVERS . Ensure the timely communication and resolution of problems affecting those systems.

• Provided first and second level technical support to the internal and business unit customers to assure the timely resolution of issues that affect business production.
• Perform maintenance, troubleshooting and administration of all Microsoft Windows 2000, Citrix based equipment related software and accessories. Monitored and troubleshoot the network utilizing Tivoli Problem Management.
• Support internal customers such as Help Desk, Desktop Support, and Application Development in problem analysis, consultation on changes, upgrades and capacity planning. Providing systems capacity planning through monthly metrics and reports.
• Configure, Support and perform routine monitor Using Tivoli Enterprise Console as well as troubleshoot and resolve ticketing problems using Manage Now Ticketing Software , Software support includes Windows 2000, Citrix Metaframe 1.0/XP related issues. Perform nightly backups and maintain backup logs.

Confidential

Role: Network Engineer

• As a part of Network team, handled completely the Installation, Configuration, Maintenance and Troubleshooting-lending space's LAN network.
• The network comprises of 300 Windows 2000 Professional workstations, 4 Windows 2000 Servers, 2 Advanced Server, 4 Citrix Metaframe Servers 1.0/XP, and other active components like 6 CISCO2620 routers, Catalyst3500, LAN/WAN components like hubs, printers, palmtops, handheld, PC's Dell, Compaq Proliant Sever and laptops.
• Installed and Configured and supported Both locally and remotely Windows 2000 Advanced Server/Server and Compaq Remote Insight Boards on Rack mounted Compaq Servers. Server Functionality includes: File, Print, Domain Controller, E-mail, DHCP, DNS, WINS, Web server, Database, Cluster server, Terminal Server Metaframe and Software Distribution Server. Centralized administrative task by utilizing Microsoft Active Directory, Group policy Objects and Terminal Services.

Confidential

Role: System Admin.

• High level of experience with Windows NT 4.0 operating system, including Installation, Configuration, troubleshooting the operating system, System Administrator support, and NT Fault Isolation Procedures using analyses, resolution methods and diagnostics tools to provide timely resolution to NT network problems. Strong WINS, DNS, DHCP, and SNMP experience.
• Participated in Designing domain structuring and administrating company's users and permissions, making sure permissions are set correctly, services are correct and necessary, handling service breakdowns, tuning operating system and venting the log review of LAN/WAN in a multi-protocol environment.
• Installed and configured MS Windows NT Terminal Server and Clients, thus providing connectivity between client and server and optimizing network. Setup dial-up networking on Windows NT and enabled the users to logon remotely to the network and access various network resources.
• Installation and administration of MS Exchange server 5.5 and configuration of company wide messaging system including sites creation, mailboxes and public folders.

Confidential

Role: System Analyst

• Managed 150 desktops, operating mainly on Windows 95/NT by installing configuring OS and java related applications connecting to oracle and SQL databases.
• Application software and fixing any hardware and software related problems.
• Provided technical assistance to all the clients in setting up and trouble shooting of LAN, WAN and Operating System. Managed web site, installation and support of software products like Oracle, SQL and Java on UNIX, windows platforms.
• Configured and administered protocol services such as TCP/IP, SNMP, NetBEUI, DLC protocol, DHCP, DNS/WINS Service, IP address, Subnet Masks and default Gateway addresses. IP routing using Static, Dynamic and DHCP relay. Assigning IP address using DHCP services. Use Windows NT Diagnostic tools such as Event Viewer, Registry Editor and memory dump.
• Configured and Managed hard disk and partitions, administering NTFS permissions, converting FAT to NTFS, creating and managing RAID 5, and Disk mirroring. Managing and sharing Network print functions.

Certifications:

• Citrix Certified Advanced Administrator CCAA 6.5
• VMware Certified Professional VCP 4.0
• Citrix Certified Administrator XenDesktop 5
• Citrix Certified Administrator CCA 4.5
• Microsoft Certified System Engineer MCSE
• Certified Novell Engineer CNE 3.12/4.0 .
• Sun Certified Solaris Administrator SCSA 2.7

References available upon request.