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Java/ecommerce Application Environment Support Lead Resume

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Woonsocket, RI


  • Around 8+ years of professional working experience in Core Java, JDK, J2EE and JEE development, Object Oriented Applications analysis, design, implementation and testing.
  • 5+ years of experience in ATG Commerce Suite, ATG Content Administration and ATG personalization, ATG Business Control Center and Endeca.
  • Experience in ATG OOB Cart Module, Price Lists, ATG Catalog and ATG Merchandising modules
  • Extensive experience in using different frameworks and technologies like Hibernate, Struts, JSP, Servlets, JMS, JDBC, EJB, RMI for developing applications.
  • Expertise in using spring framework, spring web MVC and Spring IOC for developing integrated applications and different light weight business components.
  • Good knowledge and working experience in XML related technologies like XSLT, XSL, XPath and JAXP (SAX, DOM), JAXB parsers for parsing xml in to java object.
  • Experience in using Java, JEE, J2EE design patters like Singleton, Factory, MVC, Front Controller, Business Delegate, Service Locater, Session Façade, Transfer Object and DAO for reusing most effective and efficient strategies.
  • Worked under Agile (XP, Scrum, TTD), RUP methodologies
  • Hands - on experience in designing web pages using HTML, DHTML, CSS, Dream Weaver, Adobe Photoshop, Java Script, AJAX.
  • Expertise in using IDE like Web Sphere (WSAD), Eclipse, Net Beans, Web Logic Workshop.
  • Strong knowledge in Software Development Life Cycle (SDLC), worked in most of the life cycle phases and also has knowledge on SEO.
  • Extensive experience in writing PL/SQL Packages, DB2 databases using SQLPLUS.
  • Hands on experience in working wif MySQL and strong knowledge on Sybase and SQL Server.
  • Experience in working wif multi/ multiple Operating System like Windows, Linux and knowledge on Solaris and strong knowledge wif troubleshooting, finding and fixing critical problems.
  • Ability to work independently and in a group wif effective communication and quantitative skills. Energetic, Inquisitive, Quick learner, A good Team Player and committed towards the goal.


Programming Languages: C, C++, Core Java, JDK1.6.0, Oracle 11g and SQL/PLSQL.

Java/J2EE Technologies: JSP, Servlets, EJB, Swing, JDBC, Java Beans, Web Services, Rich Faces.

J2EE Frameworks: ATG Web Commerce, Struts, JSF, Hibernate.

Web/Application Server: Tomcat, BEA Web Logic, JBoss.

Web Technologies: HTML, DHTML, XML, XSLT, JavaScript, CSSAjax, Dream Weaver, Adobe Photoshop, Microsoft Front Page.

Databases: Sybase, SQL Server, MySQL, MS Access.

IDEs: Web Sphere, Eclipse, My Eclipse, Web logic, Workshop, Net Beans.

Operating Systems: Windows 95/98/2000/XP/NT, MS-Dos

Other Tools &packages: CVS, Clear Case, JUnit, Maven, ANT, Serena, MS offices, HPSMIBM (RTC).


Confidential, Woonsocket, RI

Java/Ecommerce Application Environment Support Lead


  • ATG component management (Component Server Level Layering) for non-production environments.
  • Assist in preparing Work Status, Defect reports, Metrics Templates and documenting frequently occurring issues required during Environment Support in QA and REG phases.
  • Responsible for setting up new environments for DEV, QA, PT and REG Environments.
  • High end, Resolved test cases during QA Phase in HP Quality Center.
  • Trouble shoot, identify root cause and resolve complex problems related to Retail e-commerce solutions like ATG Web commerce, ATG BCC, ATG CSC and Endeca.
  • Working wif large-scale multi-tiered systems, managing the releases, working wif business teams and third party vendors.
  • Support to the existing Application Delivery (Operations) teams and provide Hot Fixes / Break Fixes needed to maintain the current production state.
  • Coordinating wif the production deployment, support high end, complex problem management to identify complex problems and develop work around solutions and resolutions.
  • Working as Ecommerce Application Support Lead for .com application releases which involves end to end application support throughout the SDLC and release coordination for the Production deployment which includes 10 to 18 projects in a release.
  • Responsible for renewal of all SSL certs for CVS.com and also vendor related certs.
  • Responsible for end-end maintenance and monitoring of FIM application (Arc Sight) alerts.
  • Exposure to Release management & Deployment Procedure to push new features from development to production on agile manner.
  • Architectural design and planning for installation of new JVM’s for non-production environments and coordinating for production JVM installations.
  • Exposure to SFTP, VPN tunnel and Firewall setups for production and non-production environments.
  • Build & Release engineering and automation experience in all non-production environments (DEV, QA, PT and REG).

Environment: ATG 9.4 & 10.1, ATG BCC, ATG CSC, ATG Content Admin server, Eclipse, Linux 2.6, IBM (RTC), Oracle SQL Developer, VM, MAVEN, IBM Serena Team Track, Log4j, Quick Build, HP service manager, Change Control, HP Incident Management, JBoss, AKAMAI Luna control center, HP Quality Center, Clarity, Putty, File Zilla, TOAD Tortoise SVN, Splunk, VMware, Level 3, Apigee, Arc Sight, Venafi application, Rack space, Symantec Cert Manager.

Confidential, NY

Associate (Production Support)


  • Monitoring both web sites Ann Taylor and LOFT.
  • Checking and Monitoring email for alerts from third party such as Cheetah mail, ADS, RSA, Cyber source, Vertex and GIS.
  • Generated Platform Health Check Report during sales and promotions for Server Health, Order Count, Page Views (Omniture) and Integrations.
  • Developed Google Maps Store Locator for both Ann Taylor and LOFT.
  • Extracted data for order management by writing SQL Queries.
  • Responsible for making changes in the existing configuration wherever required, making customizations according to the business requirements, testing and successfully moving the changes into non-production environment in DEV and QA environments.
  • Communicate wif business users to understand the Requirements, coordinate wif Testing and development teams to accomplish the task, in case of issues analyze, and find the root cause and advice if required to any enhancement in QA phase.

Environment: ATG 10.1, ATG BCC, ATG Content Admin server, Talend Open Studio, Eclipse, Linux 2.6, Putty, Oracle 11, HTML, CSS3, JBoss, JavaScript, JQuery.

Confidential, Winston-Salem, NC

ATG Consultant


  • Installed and configured development environment for ATG10.1, ACC, Platform Services, Tools and Framework.
  • Analyzing the requirements and preparing the developed documents.
  • Technical development for data import schedulers into BCC
  • Technical development for checkout process, Implemented Full shopping cart form handler for cart modifications
  • Technical development for Coupon Implementation Gift Card maintenance functionality.
  • Worked on the Targeters and slots for the charter website development project.
  • Worked on the product catalog, order management and ATG pricing related bug fixes.
  • Worked on Droplets, Form handlers, Repositories and personalization for the website development.
  • Worked on change requests (CR).
  • Analyze customer’s business requirements and technology objectives, develop environment architecture documents for staging and development environments.
  • Technical development for REST framework to expose the desktop website functionality for mobile site.
  • Integrated 3rd party vendors: Omniture Site Catalyst and Bazaar Voice for improving site traffic and acquiring product rating information.

Environment: ATG 10.1, ATG BCC, ATG ACC, ATG Content Admin server, WebLogic 10.3, Eclipse, Linux 2.6, Ajax, putty, Oracle 11i.

Confidential, Minneapolis, MN

ATG Developer


  • Worked on new product development cloud ‘CAAS’ product
  • Worked onweb servicedevelopment for deal extension and profile creation for new products.
  • Worked onANIRAproduct development
  • Worked onECCmodule.
  • Design and develop ATG componentsdroplets,Form Handlers,Order Tools, User, Profile, repository xml.
  • Worked on production support and also offshore team co-ordination.
  • Worked on content for ANIRA and CAAS product.

Environment: ATG 10.1, ATG BCC, ATG Content Admin server, WebLogic 10.3, Eclipse, Linux 2.6, Ajax, putty, Oracle 11i.


Java Developer


  • Work wif the team to move to the newly defined spring framework.
  • Also, worked on Hibernate framework in handling relational mappings.
  • Created EJB’s and deployed them on the Web Sphere Application Server
  • Developed Servlets for user Autantication in Web Sphere
  • Wrote stored Forms, procedures and SQL to access data from Oracle.
  • Developed Business Logic and Presentation Layers in Java, JSP and JDBC.
  • Designed and Developed Servlets, Session and Entity Beans to implement business logic and deploy them on Web Sphere Application Server.
  • Designed/Developed/Customized new and existing Java Server Pages (JSP), Java Server Faces (JSF), Customer User Interface (UI) Online registration screens to allow only customers to register as per Business needs.
  • Designed/Developed/Customized new and existing Java Messaging Service (JMS) store Merchant User Interface (UI) Registration process flow screens for customer department to approve/delete/modify the registrations.
  • Designed the front end pages using basic core languages like C/C++.
  • Designed/Developed/Customized new and existing Order Inquiry Screens both to Link to several other websites like UPS, FedEx, and USPS to track Online Order Shipment.
  • Worked wif CVS repository tool and extensive knowledge in using web services like soap.
  • Used UNIX shell scripting commands. Worked wif crystal reports using Visual basics.
  • Accessed oracle database using Java persistence Architecture
  • Involved in designing, and writing business programs using MQ series.
  • Worked wif Quest Support team, to create, monitor Tars to fix bugs and to discuss and implement new functionality for Confidential

Environment: J2EE 1.4, JBoss 4.0, Eclipse 3.0, Tomcat 5.0, Agile Methodologies, JSP 2.0, JSF 6.0, JMS, Spring 2.0, Hibernate 2.0, Servlets 2.3, Java Script 1.2, EJB 3.0, ESB 4.0, PHP 4.0, JPA, BO Universe developer 5.0, JNDI 1.2, SOAP 1.2, SOA 5.0, Junit 3.8, Struts 2.1, Ajax 3.0, Toad 7.1, IBM RA D 6.0, CSS 5.0, Web Sphere 6.0, Portlets, Windows NT, Oracle 10i, MQ-Series 6.0, SQL 6.0, PL/SQL 2.0, C, C++, C# 2.0, ASP.Net 2.0, HTML/ DHTML 3.0, XSLT 2.0, Unix 3.5, UML 2.0, VB 6.0, CVS.

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