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Salesforce Solutions Engineer Resume

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New York, NY

SUMMARY

  • Over 12 years of IT experience in analysis, design, development, maintenance, support of client - server applications and Cloud applications.
  • Salesforce.com certified force.com developer (certification # 2329222).
  • Salesforce certified administrator (certification # 2392217).
  • Salesforce development, salesforce administration and involved in various phases of the entire project from requirement gatherings, design and implementation.
  • Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database, Relationships and Lookups.
  • Used Waterfall and Agile Methodologies.
  • Expert in implementing APEX REST API.
  • Object Oriented Analysis and design detailed knowledge of core Java.
  • Experience in Java and J2EE technologies.
  • Extensive knowledge of front end technologies such as: VisualForce, HTML, JavaScript and CSS.
  • Worked with design patterns such as MVC, Singleton, and DAO.
  • Worked on IDEs such as MavensMate for Sublime Text, Eclipse, Force.com, RAD, and Oracle workshop for Weblogic and IntelliJ.
  • Hands on experience with Websphere, Weblogic and Tomcat.
  • Worked with Jenkins Continuous Integration and JIRA.
  • Worked on various Version Control Repositories like CVS, SVN and GIT.
  • Developed and deployed applications in UNIX and Windows environments.
  • Worked with SOAP and REST APIs.
  • Strong skills with Ant, Maven and Gradle.
  • Effective team player and quick to learn with insight to determine priorities, schedule work and meet critical deadlines.
  • Strong analytical, troubleshooting and problem solving skills.

TECHNICAL SKILLS

Development: C, C++, APEX, Core Java, Salesforce

Technologies: J2EE, APEX, VisualForce, SOQL, REST API, JSP, Servlet, JMS, DOM, JNDI, Struts, Ant, UML, JDBC, XML Schema, XML, Swing, Java Beans, Spring, Hibernate

Web/Application Servers: WebLogic 7.0/8.1, Tomcat 4.x, WebSphere

Web Presentation: JSP, Servlet, JavaScript, HTML, DHTML, CSS, XML, XSLT

Operating Systems: Windows 98/XP, Windows NT 4.0, Windows 2000 and Linux

Databases: Oracle, MySQL

Tools: Eclipse, Rationale Rose, JUnit.

PROFESSIONAL EXPERIENCE

SalesForce Solutions Engineer

Confidential, New York, NY

Responsibilities:

  • Worked on Standard Objects such as Activities (Tasks/Events), Campaigns, Accounts, and Custom Objects.
  • Worked with Permission sets to assign access to restricted objects.
  • Worked with various Validation rules and complex logic.
  • Created lookup filters on various custom fields.
  • Involved in User training on new solutions/enhancements.
  • Created both Inbound and Outbound Changesets to move code among various environments.
  • Worked with Profiles, created new profiles and removed unnecessary ones.
  • Worked on custom DB model called “Activity Side Car” which was designed to assign multiple Contacts/Products/Accounts to each activity using WhoId and What ID.
  • Worked with Opportunities and Stages, streamlined and backfilled Stages.
  • Worked with Record types and Page Layouts.
  • Worked with custom reports and Dashboards, added/removed custom fields from custom reports.
  • Was actively involved in production support.
  • Involved in the deletion on duplicate records utilizing Informatica Cloud Services.
  • Utilized front end technologies such as JavaScript, D3, JSON, AJAX, HTML, and CSS.
  • Implemented Visualforce pages and Components as per the requirements.
  • Heavily worked with APEX, Triggers, Scheduler, Batcher and Test Classes.
  • Worked with Custom fields, picklist values, dependent and controlling fields.
  • Created Worklfow Rules and Alerts, Formula Fields, Field update, Approval Processes,
  • Utilized Data Loader and Workbench for DML operations.
  • Heavily worked with SOQL/SOSL for DML operations on various Standard and Custom related objects.
  • Involved in created of Design documents such as Application Design Document, High Level Design Document and also updated Wiki for every new solution implemented.
  • Produced and Consumed REST APIs mostly in JSON format.
  • Worked with Static Resources, Sites and Custom Settings.
  • Good knowledge and understanding of Lightning Components.
  • Integrated Force.com IDE with SVN repository for code backup, revision history and code review purposes.
  • Worked with Metadata and used APEX Describe methods to obtain Salesforce field Metadata.

Environment: Oracle 11g, SQL Developer, UNIX, XML, JSON, JavaScript, D3JS, AJAX, HTML, CSS, JQuery, Firebug, Rest Client, SVN repository, Workbench, Eclipse, SublimeText, MavensMate, Toad for Oracle, Informatica Cloud Services, RIVA (Synchronization with Outlook), and Eclipse Force.com IDE.

SalesForce Developer

Confidential, Denver, CO

Responsibilities:

  • Customized the data model of Salesforce.com CRM using Workflows, Triggers, Validation Rules and approval processes.
  • Designed/created Custom Objects, Custom Fields, Pick List, Workflow Alerts and Actions, Validation Rules, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards and email generation according to the application requirements.
  • Expertise in developing Visual force pages, Apex classes, Controller and Triggers on Force.com on the platform to customize applications according to the functional needs.
  • Worked with Google Maps API for populating geolocation (latitude and longitude) from address fields, implemented relevant Apex classes and Triggers on both standard and custom objects.
  • Implemented Apex Rest APIs to expose Salesforce CRM data.
  • Worked with both public sites and also implemented oAuth for the REST APIs that required authentication.
  • Collaborated with the internal project managers, senior salesforce consultants and other members of the team to help meet our client’s needs.
  • Developed a time sheet app to manage resources time spent on each project.
  • Created workflow rules to send reminders for the timesheets that were coming due.
  • Created reports and Dashboards for time sheets.
  • Created approval process for time sheet approvals.
  • Worked with describe APEX schema to expose all available list values in a picklists via REST API.
  • Participated in data migration from traditional applications to Salesforce using Import Wizard and DataLoader utility.
  • Created salesforce training plans for college grads.
  • Added custom fields and validations to the new and existing objects and added custom functionality using custom controllers and custom extensions.
  • Interacted with the various business user groups for gathering the requirements for salesforce.com CRM implementation.
  • Experienced in defining custom formulas and created validation rules to suit the needs of the data model and ensure data quality.
  • Worked with Agile Methodology for all the project requirements. Also conducted regular scrum meetings with BA and developer teams to discuss issues and goals fulfilled.
  • Created roles and profiles for users as per their hierarchy and access level.

Environment: APEX, VisualForce, Sublime Text, Mavens Mate, Force.com Eclipse IDE, GIT, JIRA. SOQL, SOQL Explorer, Developer Consoler, UNIX, SOAP UI, XML, ECMA Script, JSON, REST APIs, Java Script, JQuery and Tower

SalesForce/Java Developer

Confidential, Atlanta, GA

Responsibilities:

  • Implemented ER diagrams which were learned during my MS program as part of a database administer course and utilized same knowledge at work.
  • Created UML Class and Use Case Diagrams which were learned during the MS program as a part of Software Engineering.
  • Effectively used the out-of box Salesforce functionality to manage campaigns, opportunities, cases and events.
  • Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
  • Created custom VF email templates for enabling the localization using translation workbench.
  • Created custom VF pages to leverage the functionality of displaying the information from different objects and also updated them on the same page.
  • Created complex workflow rules criteria’s for field updates and email alerts.
  • Interacted with functional teams to gather and document the requirements.
  • Created high level designs and application design documents.
  • Implemented the requirements on Salesforce.com platform using Sublimetext and Mavensmate, also worked with Force.com IDE for Eclipse but I personally preferred Sublimetext and Mavensmate for making it easy with auto-suggestions by pre-populating.
  • Created/customized Dashboards to display project related information on the home page for managers and principals.
  • Created/modified page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edited the pages.
  • Transitioned from Java to Salesforce and involved in Salesforce training.
  • Re-wrote the entire application using Java and best Object oriented practices.
  • Worked on various projects for several clients, including but not limited to the migration of a legacy applications from AS400 platform to Linux ISCS.
  • Researched and solved complex situations such as connecting to two databases simultaneously in order to read and save data from one database (IBM DB2) to another database (Oracle). Went through various technologies and found Hibernate JPA as the best approach. Created two entity managers one for IBM DB2 (to read) and another one for Oracle (to write).
  • Used latest Java technologies Struts and Spring MVC for the Web flow.
  • Used Hibernate Session Factory to get connected to various databases such as the SQL server, Oracle, DB2 and MySQL.
  • Worked with the clients to understand the functionality and gather requirements for the application.
  • Learned and implemented Restful Web services in order to provide data to other systems.
  • Worked with the latest testing strategies such as test driven development and behavioral driven development.
  • Worked with several design patterns.
  • Worked as a team lead/on-site coordinator and managed a team of 20 members.
  • Worked with GIT repository’s involved in creating the remote branches.
  • Used JIRA for creating features and stories and also to track the project progress.

Environment: JSP, Hibernate, Struts, Spring, WebSphere 7.0, RAD 7.5, Oracle 10g, SQL Developer, UNIX, SOAP,UI, XML, ECMA Script, JSON, VM Templates, XSL, Java Script, JQuery, Firebug, JUnit, Log4j, Rest Client, and CVS repository, Motive’s Model & Overlay builder, Aqualogic Helper, and Workflow Builder

Programmer Analyst

Confidential

Responsibilities:

  • Worked on a J2EE application designed with framework
  • Developed GUI components which included the application interface and business logic; integrated with the services
  • Performed extensive testing of the entire modules with bi-weekly code reviews in a team environment

Environment: Java, J2EE, Struts, JDBC and Eclipse.

Java Developer

Confidential

Responsibilities:

  • Designed, updated and tested improvement from previously piblished versions (tolerates arbitrary transmission rates) that could be used in the TCP protocol.
  • Optmized with improvement to handle the combination of message reordering and duplication or reordering and loss.

Environment: Java, J2EE, Servlets, JDBC, and SQL.

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