PROFESSIONAL SUMMARY:

• Over all 8+ yrs. of IT experience including 6 yrs. of experience as a Salesforce Developer involved in designing, modelling, analysis and maintenance of CRM systems.
• Closely worked with Business Users in gathering requirements and developing business process using SFDC.
• Experience in creating business documents like Use Cases, Class diagrams, Sequence Diagrams and Activity Diagrams.
• Hands on experience in standard Salesforce configuration that includes creating profiles, roles and users.
• Experience in various tasks such as designing of custom objects, custom Tabs, custom fields, Pick - list, role based page layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards, and Email generation according to application requirements
• Excellent knowledge Salesforce setup menu, Configuration, Custom Application Development, Administration, Data Migration from Seibel and Deployment of applications to Force.com platform.
• Designed and implemented various client requirements using Apex Language (Classes, Controllers and Triggers), Visual Force pages, Reports, Analytical Snapshots and Dashboards
• Created various profiles and configured the permissions based on the organizational hierarchy and implemented Record-Level and Field-level security and configured their sharing settings.
• Experience with Managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Informatica On Demand, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP,REST, SSI) & web integration (Inbound and outbound) with SDFC.
• Good experience with SOQL, SOSL, Relationships and Lookups.
• Well versed in cloud technology and on premise infrastructure integration for Salesforce.com using Force.com platform, XML and third party packages.
• Experienced in deploying java applications on heroku platform.
• Experience in Java5 and J2EE technologies which involves JDBC, Servlets, JSP, Spring 2.5, XML, XSLT, EJB, JMS, Web Services, SOAP, Hibernate3.x, Java Script, solve line-of-business integration needs using .NET, Javascript, Skuid, Angular and JUnit test cases and various configuration tools like Clear Case, VSS, CVS, SVN and Star Team.
• Development experience with Application/Web servers like JBoss, IBM Websphere, BEA Weblogic and Apache Tomcat.
• Well experienced with visual rapid application development tools like Websphere Studio Application Developer (WSAD) and MyEclipse 5.x/Eclipse 3.x.
• Experienced using Object Oriented software development (OOD) methodologies like XP-Agile, Scrum/Agile Methodologies & Test Driven Development (TDD).
• Ability to work independently as well as in a team with good communication skills. Excellent Interpersonal skills, willing to help, listen and learn.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language,Apex Classes/Controllers,Apex Triggers, SOQL, SOSL, Visual force Pages / Components, S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects.

CRM Applications: Salesforce.com, Sales Cloud, Custom Cloud, Reporting and Analytics of Sales, Service and Custom Cloud., Application on Code backup.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production), and Sand box testing.

Languages: Java,/J2EE,C++,C# and .Net

Web Technologies: SOAP, REST, WSDL, HTML, AJAX, JavaScript, Skuid, Angular, XML, CSS, JSP, JSON, JQuery

Databases: Force.com MySQL, Microsoft SQL Server, Microsoft Access, IBM DB2 LUW, Oracle 9i/10g.

ETL/Integration Tools: Force.com, Data loader, Force.com Workbench, Informatica (on demand)

Platforms: Windows NT/2000/XP/Vista/7, Windows Server 2000/2003/2008, Linux, Unix.

Methodologies: SDLC, Agile

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Sr. Salesforce Developer

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Active participation in Project Management activities-Allocation of tasks, communicating project status in a timely manner, tracking of project progression status, team management, knowledge transfer, Cost-benefit estimation and evaluation and participate in client facing meetings.
• Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming On Force.com Platform.
• Worked on various Salesforce objects like Accounts, Contacts, Leads and Opportunities.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation leading to effective communication with customers and partner portals.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Used SOQL & SOSL for data manipulation needs of the application using Force.com Explorer.
• Created various custom Reports and Dashboards as per the customer requirements.
• Unit and integration testing for new requirements.
• Worked in Administration, Configuration, Implementation and Support of sales force CRM and Sales force SFA applications.
• Experience working with Salesforce.com sandbox and production environments.
• Experience in Integrating App Exchange Applications with Salesforce On Demand, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, integrating SFDC platform to QuickBase cloud technology using REST API (Outbound Integration)
• Provided support for ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows and approvals.

ENVIRONMENT: S: Salesforce.com Platform, Sales cloud, Service cloud, Apex language, Apex Custom controllers, Visual force pages, Data Loader, HTML, JavaScript, Workflows, Approvals, Reports, Custom-Objects, Analytical Snapshots, Security Controls, SOQL, SOSL, Integration, Force.com Platform(Sandbox and production), Force.com IDE, QuickBase (Cloud Technology).

Confidential, Cleveland, OH

Sr. Salesforce Developer

Responsibilities:

• Assuming a leadership role in the area of requirements definition and application best practices and assisting with determining project scope with project managers and sponsors.
• Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with project teams to prioritize collected requirements.
• Prepared comprehensive Functional Requirements Documents (FRDs) for the project based on business requirements, priorities and scope.
• Analyzed change requests for existing applications and projects implementing new applications and creating process models, specifications, diagrams and charts to provide direction to the project teams.
• Understanding and leveraging SFDC CRM processes for help with pre-sale activities.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, Approval Processes and Auto-Response for automating business logic.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Implemented CSS for VisualForce pages and experience working with Partner portal system.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Performed Data Analysis and migrated data from SQL Server database to Force.com platform using Data Loader.
• Integrated the SOAP and REST based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Deployed java applications on third parties like heroku and used REST services to integrate.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Involved in Agile methodology, Scrum which dramatically improved productivity and reduced errors.
• Communicated regularly with the SFDC designated super users to support them in their role and provide information and on new features and functionality.

ENVIRONMENT: S: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, SQL Server, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Windows.

Confidential, Minneapolis, MN

Salesforce Developer/Administrator

Responsibilities:

• Interacted with various business user groups for gathering requirements for Salesforce implementation & developed and documented the Business and Software Requirements.
• Involved in streamlining the process in SFDC to support financial department and customer support.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Worked with Visualforce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.
• Developed various Custom Objects, Tabs, Entity-Relationship data model and validation rules.
• Implemented data migration from Seibel through data loader using Command Line Interface.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Worked on creating custom E-mail templates like Mass Email, Email Templates, and Communication Templates to be sent to the customers regarding the new campaign benefits.
• Customized Company Profile, Security & Access Controls as per the organization requirements.
• Collaborated with chatter to make the internal team aware of the ongoing development.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Used Informatica on Demand to automate bulk data loading.
• Worked with Data loader for loading the attachments into salesforce.com, related to objects like Accounts, Contacts, Opportunities, and Activities.
• Collaborated with the QA team in reviewing and validating test plans and test cases, and ensure that the application meets user requirements.
• Used sandbox for testing and migrated the code to the deployment instance after testing.

ENVIRONMENT: S:Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Informatica on Demand, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, Louisville, KY

Salesforce Developer/Administrator

Responsibilities:

• Worked on Account and Contact Management, Opportunity Management, Contract Management, Product Management, Price Books, Asset Management, Territory Management, Security, Roles and Hierarchy.
• Implemented mass data loads and pre-deployment testing.
• Interacted with various business team members to gather requirements and documented the same
• Worked on advanced workflow rules & Approval processes.
• Assisted my project manager and performed a lead role on the implementations on Salesforce.com.
• Prepared BRD’s implementing ER Diagrams, Mock Screenshots, Algorithms and Pseudo codes in the document as per the requirements
• Designed Test Scenarios and Expected results for the Use Cases and documented them.
• Worked on Regression tests based on fixes and new enhancements.
• Worked on implementing new business logic using Apex code (Classes, Triggers and VisualForce Pages).
• Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used the Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.
• Used Data loader for updating data and to upsert data relations between standard and custom objects.

ENVIROMENTS: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL,SOAP, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential, San Francisco, CA

Salesforce Developer/Administrator

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked intensely on custom objects, triggers and workflows and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• Integrated theWeb Servicesfor extracting the data from external systems using toolkit, and used theSandboxfor testing to ensure minimum code coverage for the application to be migrated to production.
• Involved in enhancement of business modules using force.com IDE, APEX classes, Triggers, Test Methods, batchschedulerclass and writing SOQL queries.
• Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com.
• Worked on production support, analyzing the cause and fixing it.
• Designed and maintained test classes to follow the Factory design patterns for efficiency and reusability.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

ENVIROMENTS: APEX, Web services, SOSL, SOQL, Force.com IDE, Import Wizard, Visual Force Pages, Workflows

Confidential, Morristown, NJ

Salesforce Developer/Administrator

Responsibilities:

• Documented and shared the requirements with SalesForce.com consultants for further implementation.
• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Implemented the requirements on (SFDC) Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Designed and developed Apex Classes, Triggers, workflow rules, validation rules, and customizations within Sales force.
• Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Administrated and monitored the company’s Sales force CRM application

ENVIROMENTS: SalesForce.com CRM Application Platform, Apex Language, Visual ForceHTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment

Confidential

Java Developer

Responsibilities:

• Worked with business users in developing Change management process for converting business requirements to technical specifications.
• Assisted in analysis and design of the several modules in the Project.
• Analyzed the customer provided functional Requirements and prepared High level design document, UML class diagrams using Rational Rose.
• Involved in Writing the Action Classes and developing the GUI.
• Developed presentation tire using HTML, JSP, Java Script, and JSF.
• Developed client request validations and processing using JavaScript.
• Created reports using SQL queries for all issued Action items.
• Used NetBeans as an IDE and WebLogic Tomcat as an application Server.
• Involved in configuration of Data sources in Web Logic Server and involved in writing UNIX shell, Perl scripting for deployment process in AIX systems.
• Developed Unit Test case classes and tested persistence methods of the different components using JUnit framework.
• Good experience in debugging the application by running the server in debug mode and have implemented log4J API for logging purpose.

ENVIROMENTS: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, spring 2.0/ 2.5, Web Services, Servlets, XML, WebLogic, Oracle 9i, Log4J, NetBeans IDE, CVS, and ANT Build Scripts