SUMMARY:

• 7+ years of IT experience in Application Software Designing, Development, Testing and Implementation.
• Over 4 years of extensive experience in Salesforce.com CRM and Force.com cloud platform with proficiency as solution architect, developer and administrator.
• Salesforce 401 certified developer.
• Experience in working with Agile/Scrum environment, Iterative, Waterfall software development methodologies.
• Extensive experience in designing of custom objects, custom fields, role based page layouts, Pick list, Workflow Alerts, Actions, Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Expertise in developing UI Components using Visual Force Pages, Visual Force components, Apex Controllers, HTML, DHTML, Java Script and CSS.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Experience working with Salesforce.com sandbox and production environments.
• Hands on experience with tools like Force.com Explorer, Force.com Migration, and force.com Excel connector, MyEclipse, Eclipse and Force.com Eclipse IDE Plug - in.
• Hands on experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Expertise in system integrations with ETL tools, Informatica On-Demand, Boom, Cast Iron and bulk data load process automation.
• Extensive experience in creating Reports and Dashboards as per business requirements.
• Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce objects, Junction objects, lookup and Master detail relationships.
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization. Page layout customization, page layout assignment based on profiles.
• Extensive knowledge in MS Visio and Microsoft Project.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Expertise in customizing various salesforce.com standard objects like Accounts, Cases, Leads, Contacts, Opportunities, Products and Price books, Campaigns, Forecasting, Reports and Dashboards.
• Excellent team player, self-motivated, quick learner with good communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS:

Salesforce/Force.com Technologies: Salesforce SFA, Salesforce CRM,Apex classes/controllersApex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Analytic Snapshots, Email Services, Customer Portal, Custom Settings, Custom Report Types, Batch Apex, Reports, Dashboards, Forcew.com Canvas, Validation Rules, Assignment Rules, Profile, Permission Sets, Roles, Public Sites.

Force.com Tools: Force.com Explorer, Force.com DataLoader, Cast IronSystems, Force.com Excel Connector, Force.com Platform (Sandbox and Production), ETL Data Extraction, Force.com Migration Tool, Force.com Excel Connector and Force.com Eclipse IDE Plug-in.

Languages: Apex, JAVA, SOQL, SOSL, SQL, PL/SQL.

Web Technologies: Servlets, J2EE, JSP, JSF, Java Script, XML, HTML and WebServices.

Database: Oracle 9i, Oracle 10g, MySQL, MSSQL

IDE/Tools: Eclipse IDE, NetBeans, Tableau, Birst.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Senior Salesforce Consultant

Responsibilities:

• Design and draft solutions to the Sysco360 sales support for field level activities.
• Involving in solution brainstorm sessions and workshops with Sysco Field Business users.
• Created various custom logics on Activity based Opportunities.
• Devised a Solution to report on all the war room accounts activity feed.
• Solutions to devise a survey to send out from Sales force to users with customer requests.
• Designed Salesforce 1 Mobile guided Selling process for the ground staff to be able to easily cope with their daily activities.
• Implemented Salesforce.com customizations using Apex (classes, triggers and web services) and Visualforce.
• Developed custom reports which handles large set of data using Visualforce, HTML, CSS, JavaScript, AJAX, jQuery, Apex, SOQL.
• Developed Apex Triggers to perform operations on Tasks and other standard objects in Salesforce.
• Developed Apex test classes for the Apex Triggers & Controllers and used Change Sets to deploy the components to production environement.
• Created and Customized various joined and custom Reports & Dashboards based on the business requirements.
• Implemented Tableau Desktop & Birst for sales analytics and integrated them in Salesforce using Force.com Canvas.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Web Services, Eclipse IDE Plug-in, Tableau (Desktop & Server), Birst.

Confidential, Denver, CO

Senior Salesforce Consultant

Responsibilities:

• Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and Visual Force that consists of several new data integrations and customizations are done to B2B Salesforce.com.
• Acted as initial point of contact with internal salesforce.com users for user request, issue resolution, and worked closely with the Business team to assess the P&G defined Business Requirements and a Gap Analysis and build the Salesforce Knowledge based on the defined requirements.
• Involved in the sessions to the internal business users to use the application and develop their own custom report.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.
• Created and configured the Articles Types and the Articles Actions based on the organizational needs.
• Configured the Data Category Groups, Data Category Assignments, Article Summaries and the Language Settings.
• Developed Apex classes on Force.com platform to customize application according to functional needs.
• Developed Visual force Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization.
• Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
• Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation.
• Implemented and Consumed Knowledge Base Dashboards & Reports AppExchange for providing Reports and Dashboards that monitors the Knowledge Base.
• Involved in the creation of Knowledge Content, Format and Delivery Methods.
• Managed and implemented customization requests by Business Users, including creating workflow triggers, workflow alerts, and automated email response.
• Performs new release evaluations with Business Owner & manages new functionality roll-outs.
• Identified and resolved problems which may impact projects by monitoring progress and project status. Escalates important issues to the attention of the department head so that decisions can be made promptly.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls Pages, Data Loader, HTML, Java Script, Eclipse, Windows XP.

Confidential, Houston, TX

Senior Salesforce Consultant

Responsibilities:

• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller & Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Worked on force.com sites.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Developed dynamic salesforce.com VisualForce pages using Apex and AJAX tool kit.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the sessions provided by the Salesforce team.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Windows 7.

Confidential, Frisco, TX

Senior Salesforce Consultant

Responsibilities:

• Actively Involved in Requirements Gathering, Analysis, Design, Development and Testing.
• Analyze and design the enhancements and provide an effort estimate.
• Interacted with various business team members, perform detailed analysis of business and technical requirements and designed the solution.
• Coordinate with team members and assign development work
• Designed various profiles and permission sets for Business Admins, Innovators and Enterprise users.
• Implemented Public site, Customer Portal, Apex Controllers, Apex Triggers and Visualforce pages.
• Implemented Object and field level security to hide critical information on the profile users.
• Developed various Custom Objects, Tabs, validation rules on the objects and tabs, Components and Visual Force Pages.
• Implemented Standard Approval processes and Email Services
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in the data migration activities for migrating the ideas from external system to Salesforce.com using Data loader
• Created Batch Apex & schedule class to implement Idea, Vote, Comment Count jobs.
• Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades and accordingly implement Salesforce.com and Force.com best practices.
• Assisted in the configuration and maintenance of SANDBOX environments to facilitate success development and QA testing of new on demand features and functionality
• Develop test classes to cover the code coverage of controller classes, trigger.
• Administration activities like Security Implementation, User provisioning and access management.
• Implemented Force.com SSO solution for seamless navigation from other applications to Salesforce
• Implemented Tableau Software for analizing Sales data by location, product from multiple tables for different customer types; Used for Reports, Sales Dashboard visualization and sharing across organization.
• Release management - Executing new functionality roll-outs, Validate and check the quality of deployable and prepare change sets for testing and final deployment
• Production support, enhancement of existing system and Bug fixing.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Saledforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Tableau Software, Windows XP, Win7

Confidential

Java Developer

Responsibilities:

• Actively Involved in Design Discussion and also involved in collecting project requirements.
• Designed Sequence and Class diagrams based on UML concepts using Rational Rose.
• Developed the control layer using J2EE (Servlets with Session management) capabilities.
• Developed the JSP, Java Beans, and Servlets following the MVC architecture.
• Developed File Chooser Upload Servlet Utility.
• Supported in advisor portal using web logic page flows and web logic portal.
• Developed reports using PDF RENDERED library, which is used to convert the XML data into PDF printable format reports.
• Involved in writing Stored Procedures, Triggers and Cursors using PL/SQL.
• Created server side code to implement JDBC connectivity to MS-SQL Server.
• Extensively used Custom Tags for maintainability and enhancing performance.
• Design and Implementation of Persistence Objects.
• Used Visual Source Safe as a Version Control Tool and followed standard software life cycle.
• Work flow Management, Writing workflow interfaces.
• Worked on Web scraping to extract content from a website over HTTP for the purpose of transforming that content into another format such as HTML

Environment: Java, Java Servlets, JSP, JavaScript, WebQL, XML, JBoss, XSLT, Backbone.js, Java Swing, MQ-Series, Web Sphere Application Server 3.5, PDF Rendered Library, MS-SQL Server, Visual Source Safe and Windows NT.

Confidential

Java Developer

Responsibilities:

• Used the Model View Controller (MVC) architecture to decouple the business logic and data.
• Used UML and Rational Rose suite for designing the System.
• Used the DAO Pattern and J2EE framework facilitated the integration and deployment of DAO, Servlets, JSP and XML.
• Used the Spring Framework for Customer authentication services.
• Implemented JSF applications for login, logout, locale settings, profile administration, account transactions and layout customization.
• Developed and deployed EJB2.0 bean components.
• Developed a client side tool in Flex to provide users with investment statistics.
• Implemented proprietary login handler for Identity and Access management.
• Configured the deployment descriptors in Hibernate to achieve object relational mapping.
• Used SQL Server 2005 as the back end and wrote SQL queries and stored procedures.
• Implemented system-wide Email Notification for important changes.
• Implemented automatic/dynamic text filing support using Ajax/JSF components.
• Used UNIX shell scripts to automate build processes.
• Provided production support for any unexpected problems in the application
• Performed Integration, unit testing, system testing and stress testing for all the phases of project.
• Used CVS for version control and Log4j for logging.

Environment: JSP, Servlets, Spring MVC, EJB 2.0, JSF, Hibernate, Backbone.js, UML, XLST, XML, HTML, AJAX, JBoss, JDBC, SQL Server 2005, JavaScript, Apache Tomcat 6.0, Rational Rose 2003, UNIX, JUnit, Log4J, CVS.