Professional Summary

• Eight years of working experience as a developer, with five plus years of experience as a Salesforce.com SFDC developer administrator.
• Salesforce.com Certified Force.com Developer and Administrator. DEV401/ADM201
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Experience in SFDC development in implementing Apex classes, Triggers, Visual Force, Force.com IDE, SOQL, and SOSL.
• Experience in designing custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards, Apex Classes, Controllers Triggers, and various other components as per the client and application requirements.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Expertise with Object Oriented Design OOD , Analysis OOA , based on Unified Modeling Language UML architecture.
• Implemented security and sharing rules for object, field and record levels for various profiles users in Salesforce.
• Experience using Eclipse IDE and Force.com plugin environment to implement business logic using apex-programming language.
• Experience in workflows and validation rules.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Extensive experience in data migration and integration using Data Loader.
• Performed workflows, e-mail services and approval processes using customization Apex.
• Having good knowledge on web service API.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript.
• Proficiency in Object Oriented Languages like Java, J2EE, JSP and other Java technologies.

Professional Experience

Confidential

Role: Salesforce Developer

Responsibilities:

• Performed the detailed analysis of functional and technical requirements designed deployed the custom objects identified the lookup and master-detail relationships and created the junction objects.
• Developed Visual force Pages to include additional functionality and wrote Apex Classes to provide functionality to the visual pages.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Architected structures integration using salesforce web service API that allowed Salesforce.com to interface with middleware, resulting in the seamless integration of salesforce data with Oracle ERP and legacy systems.
• Involved in authoring Business Requirement Documents BRD into System Requirement Specifications SRS and identifying interface and business process specifications.

Environment: Salesforce.com, Apex, Visual force, triggers, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE, SOAP UI, Java, JavaScript, HTML, XML, Oracle.

Confidential

Role: Salesforce Developer

Responsibilities:

• Interacted with different business teams for gathering information and requirements for implementing Salesforce and documentation.
• Worked on force.com developer toolkit including visualforce pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Created custom objects, fields as per the requirements of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Implemented complex workflow rules and approval process on sales, orders, and opportunities.
• Created various Reports and Report Folders to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
• Used SOQL and SOSL for Querying and Searching data from Salesforce platform.
• Enforced security by implementing object and field level security, sharing rules, permission sets, organization wide defaults and roles.
• Performed code migration between the sand box and production platforms via eclipse force.com IDE plug-in.

Environment: Windows XP Pro, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data loader, Email Services, Security Controls, WSDL, AJAX.

Confidential

Role: Salesforce Developer/Admin

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization
• Responsible for setting up Webservices integrations
• Implemented Inside sales telephonic plug-in application implementation
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com SFDC
• Implemented Apex Data loader Command Line Interface CLI to automate the data loading process for the sand box refresh activity.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
• Used SOQL SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update and bulk import or export of data from Salesforce.com S-Objects Used it to read, extract, and load data from comma separated values CSV files
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force Pages, Component Controllers , Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro

Confidential

Role: Salesforce Developer.

Responsibilities:

• Interacted with Business users for requirements gathering, analysis and development.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, Page Layouts and Configured the permissions based on the organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets CSS for creating effects in Visual force pages.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Developed business documents for Salesforce.com Custom objects.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Developed several Custom Reports Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Provided the training to Business users about the system.

Environment: Saleforce.com CRM, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows.

Confidential

Role: Java developer

Responsibilities:

• Involved in Software Development Life Cycle SDLC of the application, requirement gathering, design analysis and code development.
• Implemented Struts framework based on the Model View Controller design paradigm.
• Consumed SOAP based Webservices using Axis framework.
• Used JDBC and Hibernate to connect to the database using Oracle.
• Hibernate was used to Map relational data directly to java objects.
• Data sources were configured in the app server and accessed from the DAO's through Hibernate.
• Worked on triggers and stored procedures on Oracle database.
• Apache Ant was used for the entire build process.
• JUnit was used to implement test cases for beans.
• Worked on Eclipse IDE to write the code and integrate the application.
• Application was deployed on JBoss Application Server.
• Coordinated with testing team for timely release of product.

Environment: JDK 1.4, JavaScript, Axis Webservices, JSP 1.2, Servlets, Struts, JMS, Eclipse IDE, JBoss Application Server, Oracle, EJB, Eclipse, Ant, Linux.