PROFESSIONAL SUMMARY:

• Senior Consultant with 8 years of experience in Pega - PRPC Technology.
• Expertise in agile methodology Around 8 years of IT experience including 4 years in PEGA PRPC and 4 years using J2EE in Client/Server and distributed Application development.
• 8 years in analysis, design, development, testing and implementation part of BPM - PEGA PRPC (Pega Rules Process Commander) applications
• Proficient in Pega Implementation cycle which includes PRPC deployment, testing, trouble shooting, migration, up gradation and bug tracking.
• Involved in defining Data Model, Class structure, Workflows, Rulesets, Application, Access Groups, Operators, Ruleset versions, Work Baskets, Work Lists, Work Parties and Work Groups.
• Expertise in developing flows, flow actions and interpretation of flow shapes using Visio.
• Customized User Interfaces using Sections, Harness, Portals, and Gadgets.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Expertise in creating Product rules (for migration), Integration rules, Ruleset management and associated tools such as export & import tools.
• Made extensive use of Connector Rules (SOAP, SQL, Java), Service Rules, File Listeners in PRPC to integrate with external systems and used IAC for creating PEGA composite applications.
• Worked on Multiple PRPC Frameworks: Smart Investigate (SI), Customer Process Manager (CPM).
• Multiple Pega Frameworks Knowledge, other known Frameworks: Test Management Framework (TMF).
• Good Exposure in Insurance, Financial, Banking and HealthCare domains.
• Having strong Knowledge in UNIX platform
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Experience in code packaging and deployments in PEGA
• Good exposure in all interface protocols and experience in PEGA Connectors and Services.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM Websphere, BEA Weblogic, Web services, Ant Deployments, CVS and frameworks like Struts and JUnit.
• Self-motivated and has ability to work both independently and in a team environment.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Certified PRPC System Architect v 7.1 from Pega Systems Inc., US.

TECHNICAL SKILLS:

BPM Tools: PRPC 7.2/6.2/6.1/5. x (BPM & BRE)

Languages: C/C++, Java, C#, SQL, PL/SQL, HTML5, XML

Web Technologies: J2EE, JSP, JSF, Servlets, JavaScript, CSS, XSLT, ASP.NET, ASP

Web/Application Server: Web Sphere 5.x, Web Logic 8.x, Apache Tomcat 4.x, IIS

Databases: Oracle 9i, DB2, SQL Server 2005/2008, MS Access

CASE Methods/Design Tools: Microsoft Visio 2013, UML, MVC

Operating Systems: Windows (7/XP/2003), LINUX (SUSE), UNIX

Verticals: Banking, Insurance, Financial and Pharmaceuticals

Tools: & Utilities:DB visualizer, iSeries Navigator, Power MHS, Eclipse 3.0/2.1, WSAD, Rational Rose, MS Office, Notepad++

PROFESSIONAL EXPERIENCE:

Confidential, Durham, NC

PEGA Senior System Architect

Responsibilities:

• Designed and developed hierarchal Class Structures, Workflows, Rule sets as well as integration between systems for smooth and optimized operation of systems.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Created JMS services for Adjudicated, Suspended and Auto apply type claims.
• Used DB Visualizer to check whether Claims are adjudicated, suspended or routed to Auto Apply application
• Migrated rules across various environments by creating Product rules.
• Involved in Estimations to the project
• Involved in upgrading the application from 5.4 to 6.2 & 7.2
• Involved in Regression Testing the Functionality and Features.
• Testing and troubleshooting the issues of the application using PRPC tools like Rules Inspector, Clipboard, Tracer and log files.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems
• Prepared high level design documents from the requirements.
• Created Use Cases and developed Business Rules document, Service Level Agreement documents for Pega PRPC
• Designed and developed hierarchal Class Structures, Workflows, Rule sets as well as integration between systems for smooth and optimized operation of systems.
• Designed and implemented User Interfaces using Sections, Harness, Portals and Gadgets.
• Created agents which will run in the background to generate daily, weekly and monthly reports.
• Developed Rules for Validation and Integration pertained to Rule-Connect- and Rule-Service.
• Created List view and Summary view reports in the process commander.
• Created File listener to calculate the commission amount using an activity.
• Migrated rules across various environments by creating Product rules.
• Involved in upgrading the application from 5.4 to 6.2
• Testing and troubleshooting the issues of the application using PRPC tools like Rules Inspector, Clipboard, Tracer and log files.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: Pega PRPC 5.4sp2/6.2sp2, iSeries Navigator, Windows 7 Enterprise, WebSphere8, HTML, XML, DB2, JAVA, Notepad++

Confidential, Minneapolis, MN

PEGA System Architect

Responsibilities:

• Following PRPC coding standards & process in the implementation
• Developed all the interfaces required to communicate with Cross commits using MQ, JMS, SOAP and File
• Integrated eWork flow application with SSO (Single Sign On) for authentication
• Played a key role in all the environment and infrastructure tasks involving installation of PRPC, Frameworks
• Acted as System Administrator and maintained Rule set, Application and access group, Work Group.
• Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Created product rules and migrated zip files from development to QA, UAT &monitored Performance when regularly.
• Developed Core Services for creating cases from cross commits like NBST and Image Utility, as they are the feed for eWork flow.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Worked on BIX (Business Intelligence) and automated systematic extracts of Work Object content as XML for MIS reporting.
• Support the team for root cause analysis, Incident management, application availability, reliability and stability on a 7 X 24 X 365 basis.
• Developed core back office work flows. supporting issues based on Unix platform
• Work with the team to achieve timely resolution of all defects / Production issues meeting or exceeding SLA
• Conducted Code reviews to adhere PEGA guardrails and to ensure high code quality
• Played a key role in Defect Resolution and achieving timelines for the project

Environment: PEGA PRPC 5.4sp2/6.2sp2, Pega HC Framework, Windows 7 Enterprise, JAVA, MS Visio, Web sphere 8, HTML, XML, DB2, DB Visualizer, Power MHS, Notepad++.

Confidential

Senior Pega Software Engineer

Responsibilities:

• Designing, developing and documenting applications involving new features released by Pega Rules and implement new features by developing weekly scenarios.
• Installation and upgradation of PRPC and framework builds to higher versions.
• Implementing Change Requests, Fixing the issues and bugs.
• Creation of SOAP connector and Service rules.
• Creation of Harness, Sections, Activities, Validations.
• Regression Testing the Functionality and Features.
• Redesign process to align with participant and sponsor expectations.
• Deployed PRPC, a modern Business Process Management (BPM) tool.
• Provide end-to-end process visibility, proactive management supported by metrics and tracking and reporting.
• Develop and implement a COE (Center of Excellence) supporting the new BPM strategy and PRPC platform.
• Provide data for Retirement Services ongoing continuous improvement initiatives Security definition to restrict users who can access and modify a profile.
• Involved in the implementation of Sprint as a Senior developer
• Following PRPC coding standards & process in the implementation
• Writing Unit Test Cases based on functional Specification Document
• Tested the program as per the approved Unit Test Cases
• Effectively resolved the critical issues

Environment: PRPC V 5.4SP2, Windows XP, Oracle, Java-Script, XML, DB2

Confidential, Chicago, IL

Sr. Java Developer

Responsibilities:

• Developed the spring AOP programming to configure logging for the application
• Expertise in developing enterprise applications using Struts Frameworks
• Developed the front end using JSF and Portlet.
• Developed Scalable applications using Stateless session EJBs.
• Developed the UI panels using JSF, XHTML, CSS, DOJO and JQuery
• MySQL to access data in the database at different Levels.
• Making a connection to backend MySQL database.
• Design and Developed using Web Service using Apache Axis wrote numerous session and message driven beans for operation on JBoss and WebLogic
• Used VSS (Visual Source Safe) as configuration management tool.
• Created automated test cases using Selenium
• Worked with SDLC process like water fall model, AGILE methodology
• JSP interfaces were developed. Custom tags were used
• Developed Servlets and Worked extensively on Sql.
• Used ANT for building the application and deployed on BEA WebLogic Application Server.
• Was responsible for Developing XML Parsing logic using SAX/DOM Parsers
• Good network at EMC Documentum Support Teams who help solve product issues and bugs
• Worked on tickets from service-now and Jira on daily basis.
• Designed the front end using Swing.
• Used IBM MQ Series in the project
• Apache Tomcat Server was used to deploy the application.
• Involving in Building the modules in Linux environment with ant script.
• Used Resource Manager to schedule the job in Unix server.
• Used web services (REST) to bridge the gap between our MS and Drupal/Word press technology.
• Design online stores using ASP & JavaScript: develop custom storefront applications, and custom user-interfaces for client sites.
• J2EE to communicate legacy COBOL based mainframe implementations.
• Worked on PL/SQL and SQL queries
• Developed Java Script and Action Script, VB Script macros for Client Side validations.

Environment: Spring, Struts, JSF, EJBs, JQuery, MySQL, DB2, Net Beans, JBoss, CVS, VSS, water fall model, UML, JSP, Servlets, ANT, XML, EMC, Jira, IBM MQ, Tomcat Server, Linux, Unix server

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging & Error Reporting application using Servlets .
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL) .
• Developed system to access to legacy system database (JDBC) .
• Developed remote accessing to customers’ requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and users.

Environment: JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring Framework, SOA, MQ Series, JSF, Hibernate, WebLogic 6.0, Oracle 8i, J2EE(Servlets, JSP, JDBC, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)