PROFESSIONAL SUMMARY:

• Over 8 years of experience in Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of Projects in both SalesForce.com and J2EE technologies.
• Expertise in SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Visualforce pages, Reports, Dashboards.
• Extensive experience in creating Roles, Profiles, Hierarchies, workflows, approval processes, validation rules and sharing & security rules.
• Experienced in CRM business processeslikeForecasting, Campaign Management, Lead ManagementandKnowledge Management.
• Proficient with technology, including office applications, sales force automation, database systems, executing data imports, running exports, merging records, and running reports
• Interface with staff developing strategy as technical advisor for new functionality from Salesforce.com app exchange applications, releases, and upgrades
• Provided direct supporttoSalesforce usersduringpost-implementation issues and migrated metadata from sandbox to production.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Sales Force.
• Worked on Lighting Components in UI framework in web apps for mobile and desktop devices.
• Created Lighting Components on Open Source Aura Framework
• Experience in developing, maintaining and performing processes to continuously monitor data quality and integrity in platform applications.
• Created workflow rules, Case escalation rules, Case assignment rules in service cloud.
• Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management on Sales Cloud.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Superior knowledge of SOA design principles and RDBMS technologies. Sound ability to integrate various business processes across different systems
• Proficient in salesforce developer toolkit including Apex Classes, Controllers, Triggers, Apex Web Services, Force.com IDE, Visualforce, Migration Tool, AJAX.
• Worked with End users and also acted as a Business Analyst by noting the requirements from the End users like Project managers, Development teams
• Experience in managing full sandbox, developer sandbox and Configuration-only sandbox.
• Strong Knowledge in AppExchange Applications for integrating with Third Party Applications.
• Strong knowledge in Data cleaning and deduplication of records not only through app exchange applications but through traditional methods like using excel as well
• Configure and maintain Reports and Dashboards
• Enhancements in existing KYC application to flag Volcker certified funds, build a tracking system in SalesForce, ensure databases' connectivity with the tracking system.
• Implemented and delivered projects under Agile Development Environment and Test Driven
• Environments with large & small project teams. Assisted in the enforcement of project deadlines and schedules. Ability to apply general organizational knowledge of the business and systems processes in problem analysis.
• Committed to excellence, self-motivator, quick-learner, diligent, team-player, and a prudent developer with strong problem-solving skills and communication skills.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visual Force, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange tools like Docusign, Conga, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Roles & Profiles.

Web Technologies: HTML, CSS, JAVA SCRIPTS, XML

Databases: MySQL, SQL Server 2000/2005/2008 , MS ACCESS, Oracle 10g

Operating Systems: UNIX, LINUX, Windows 95/98/2000/XP/2003/7/Vista.

Languages: APEX, JDK 1.4/1.5, C, Java, Servlets 2.1/2.2, Java Beans, EJB 1.x/2.x/3.xJUNIT, SOQL, SOSL, AJAX.

App/Web Servers: APACHE TOMCAT

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Sales Force Consultant/Administrator

Responsibilities:

• Participated in requirements gathering from clients, estimating the number of hours required for the development work.
• Worked on multiple projects, designed, developed and deployed Apex Classes, ControllerClasses, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Worked on Salesforce standard objects like Accounts, Contacts, Opportunities, Products, Pricebooks, and Opportunity LineItems etc.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs ofthe application using platform database objects.
• Defined lookup and master-detail relationships on the objects and created junction objects toestablish connectivity among objects.
• Worked with Multi-Currency, Mutli-Langauage, Product & Price book set-ups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other
• Components on a record detail and edit pages.
• Created Custom profiles and assigned to the users based on their roles in the organization.
• Created users using the Data loader and assigned the users to the chatter groups
• Involved in code reviews with client development teams, and them to utilize the functionality developed by RedPath for them.
• Created the Public groups based on the access permissions.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows Vista

Confidential, Fort Worth, TX

SFDC Administrator / Developer

Responsibilities:

• Performed the roles of Salesforce Administrator/Developer and Business Analyst in the organization
• Worked closely with development teams to design, build and test application and provided direction for system enhancements and defect fixes.
• ImplementedCase Managementby creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Resolved issues connected toCall Centers, usage ofCTI adaptersandMobileapplications.
• Enabled and configuredE-mail Relayfeature for the e-mail administration for the entire organization.
• Worked extensively in customization ofService Cloud Consoleby embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Performedapplication configuration, testingandevaluationtoensure qualityandconsistency.
• Worked with various salesforce.com standard objects like Cases, Accounts, Contacts
• Designed and developed workflow rules, validation rules, approval processes and customizations within Salesforce.
• Experience in Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Wrote Apex classes, triggers to route the escalations to different queues and levels, assigned it to different users according to the business logic.
• Created several Unit Tests for code coverage.
• Created templates, page layouts, and record types according to the business process requirements.
• Designing and enhancing the existing Claims datamart Coding, testing, modifying, debugging, documenting, implementation and deployment of software using the Informatica tool Review
• Developed Visualforce pages to prepopulate certain fields and embedded it in the application.
• Experience in creating visual work flows to automate certain business flows.
• Created custom reports to track the cases, assetsetc to be available to different levels in the organization based on their profiles.
• Used the sandbox for testing and deployed the code to the different instances after testing.
• Created Change Sets and deployed it in Production organizations.

Environment: Saleforce.com platform, Apex VisualForce, Eclipse IDE, Workflow & Approvals, Reports, Dashboards, Custom Objects, Data Loader, S-Controls, AppExchange, Custom Tabs, Windows XP

Confidential, Houston, TX

SalesForce Administrator/Developer

Responsibilities:

• Role of Lead Developer monitoring and driving the development requirements within the teams.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Controllers.
• Conducted interviewswithstakeholdersto gathering requirements and analyzed their data.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked onthe designing of securitymodel forbusiness processes.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Created and used Email templates in HTML and Visual Force.
• Used Conga Composer to generate dynamic reports.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Worked inData Migrationfrom Traditional Applications to Sales Force Using Data Loader
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Exported data using data loader to help organizations need to convert from salesforce to e-CRM
• Worked with Security Controls like sharing settings, field accessibility and data accessibility to restrict data access

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, NJ

Java Developer

Responsibilities:

• Developed java Component that reads a flat file and creates a generalized xml file.
• Validated the generated xml file against a DTD that contains parsing rules and protocols.
• Developed Extensible Style Sheet (XSLT) files that contain transformation rules for client specific xml files.
• Developed java component that uses JDOM to parse an xml document and transforms it to another xml document.
• Developed XML Schemas Definitions for loan applications for various banks using XML Spy.
• Verified XML Schemas using XML Spy for well formness and validity.
• Developed Java beans to populate XML files. Involved in fixing the bugs within the application.
• Extensive Java coding experience in developing Java classes.
• Responsible for requirement gathering for the different test scenarios.
• Involved in the performance tuning of SQL queries.
• Involved in the Code Reviews.
• Developed test cases using test driven development.
• Prepared test reports of the bug status and reviewed the bug fixing strategies.
• Involved in the Integration testing.

Environment: Java 2 SDK, XML, DOJO, JAXP, JDOM, XMLSpy, Tomcat 5.0, C++, SQL Server and Oracle 10g.