Summary of Qualifications

• VMware datacenter virtualization SME with cross-disciplinary experience in networking, storage, cloud infrastructure and automation.
• Adept in applying analytical problem solving strategy to accomplish strategic business goals.
• Strong emphasis on interpersonal skills, teamwork, excellence in ethics and character.

Technical Skills

Virtualization:

• Cross-disciplinary experience and certified skills adding strategic, holistic vision through all datacenter layers virtualization, networking, storage, compute, OS, security and cloud.
• VMware infrastructure project work, consulting, documentation and implementation.
• Automation and Scripting - PowerCLI, vCenter Orchestrator VCO .
• vCenter Operations Manager vCOps vSphere UI reporting / Custom UI dashboard creation.
• Performance monitoring / troubleshooting and capacity planning in virtualized/cloud environments.
• Cloud services / self-provisioning administration, consulting and project work.

Networking:

• Virtual Networking, vSphere Distributed Switch design and implementation.
• Virtual I/O, Oracle Fabric Interconnect / Xsigo.
• Managed services, network monitoring, packet captures / root-cause analysis.
• Cisco routers/switches/VPN clients, wireless switches, cabling. Sonicwall/Watchguard/PIX firewalls.
• Ethernet, DHCP, DNS, TCP/IP.
• LAN/VPN connectivity, network conversion, client consulting, network/subnet/vlan design.

Storage:

• Support for NetApp storage systems in VMware environments using NFS, iSCSI, and FC SAN.
• NetApp Filers: FAS2x00, FAS3x00, FAS6x00 software and hardware support.
• Virtual Storage Console VSC and related VMware storage management tools.
• Data OnTap 7.x/8.x, SnapMirror, administration and troubleshooting.

Security:

• Enterprise datacenter security compliance, VMware virtual infrastructure security. AD Security.
• Security Compliance standards: PCI DSS, IBM ITCS. Network and operating system security.
• Enterprise Antivirus: Symantec, Trend Micro, Sunbelt Vipre, Spysweeper Enterprise, McAfee, AVG.

Operating Systems:

• Administration, provisioning and support of Windows Server 2008/2003/2000, Red Hat Enterprise Linux RHEL4.x/5.x/6.x , SUSE Linux SLES10/11 , Solaris 10 in virtualized environments.
• Virtual Machine Operating System template creation and maintenance.
• Active Directory / Group Policy administration.

Support:

• VMware Virtual Infrastructure / Cloud Services support - network / storage / compute layers.
• Troubleshooting / maintaining servers / firewalls in LAN/WAN contexts.

Software:

• ERP system support. POS, Payroll, G/L, Inventory, Reporting. Oracle client, SAP.
• Remote administration tools: LogMeInRescue, SAAZ, Citrix GoToAssist, Nagios.
• Tivoli Provisioning Manager for OSD, Tivoli Storage Manager.
• Call tracking systems: AutoTask, Remedy, Primus knowledgebase, VMware Service Manager.
• Veeam, Avamar and NetBackup support for Virtual Infrastructure backup solutions.

Hardware:

• Server hardware installation/repair for Dell, HP blades, IBM System X, IBM BladeCenter.
• Virtual Infrastructure compute layer implementation, VMware HA/DRS cluster implementation.

Languages: VMware PowerCLI, ImageBuilderCLI, PowerShell scripting, C , Java, JSP/Apache/MySQL, HTML, CSS, SQL, Visual Studio, Eclipse, NetBeans.

Industries: High-tech, technology consulting, biotech, pharmaceutical, software development, retail.

Employment, Consulting, and Contracting Experience

Confidential

VMware Engineer

• Planning / implementation of vSphere 5.x deployment from the ground up supporting 3000 VMs.
• Installation of multiple vCenter Servers, ESXi hosts, SSO, virtual networking, vSphere Distributed Switches, HA/DRS compute clusters and all management components for multiple sites worldwide.
• Planning, implementation and support of upgrade process from vSphere 4.x to 5.x.
• vCenter Operations Manager vCOps support including reporting and Custom Dashboard creation.
• Development of documentation to support all aspects of the VMware environment.
• Support of performance analysis, capacity planning and cloud automation efforts.
• Scripting, reporting and automation using Powershell / PowerCLI.

Confidential

Technical Support Engineer III

• Support for NetApp storage system hardware and software in VMware environments.
• P1 severity incident response for the NetApp Escalation Center.
• P1 incident response for internal storage systems of the US Securities and Exchange Commission, British House of Commons, Facebook, Yale University, Chevron, AIG and Citrix Systems.
• Data OnTap and NetApp hardware break-fix and root cause analysis for Flexpod environments.
• Troubleshooting connectivity and performance between VMware and NetApp storage systems.
• Support for Professional Services consulting projects involving NetApp installations.
• Support of Virtual Storage Console VSC VMware and NetApp storage administration software.

Confidential

Systems Administrator

• VMware vSphere systems administrator for IBM's internal RTP datacenter.
• Support for enterprise VMware infrastructure with 60 hosts and 3000 virtual machines.
• Support for virtual machine provisioning and cloud automation.
• PowerCLI / PowerShell / bash / VBScript development for VMware environment.
• Migration from VMware VirtualCenter 3.5 to vSphere 4.0 with support of networking/storage.
• VMware Infrastructure support / troubleshooting for ESXi servers, vCenter Server, Active Directory.
• Virtual Machine / Virtual Appliance / Operating System support. Virtual appliance / vmfs file repair.
• Security compliance for Windows 2003/2008, RHEL 5/6, SLES 10/11, Solaris 10.
• Installation, configuration, troubleshooting and security compliance of ESX i hosts.
• Configuration and troubleshooting of virtual switches, VMFS datastores, FC HBA / SAN connectivity.
• Performance troubleshooting of virtual environment, virtual machines and ESX hosts.

Confidential

Systems Engineer

• Managed service provider support, consulting and project work.
• Virtual machine performance analysis and resource provisioning.
• ESXi server installation and configuration. Virtual environment disaster recovery research/planning.
• Support, monitoring and troubleshooting of workstations, servers, firewalls and network devices.
• ITIL based change management and support procedures in a team environment.
• Windows Server 2008/2003, Active Directory, Group Policy, Exchange, Terminal Services.
• PCI security compliance, enterprise antivirus administration, windows patching.
• IP addressing design, root cause analysis, software requirements gathering and documentation.
• Lead project and designed a successful solution for a complex enterprise Active Directory domain trust issue involving 700 locations.
• Awarded for outstanding customer service for second mile customer relationship building efforts.