SUMMARY

• Around 7 years of experience in IT Industry including 5 years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Good experience in PRPC for defining hierarchy based class structure and security based on roles and privileges, configuring agents, connectors, data models, process flows, business logic definition and user interface Design.
• Worked on multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing Debugging along with Implementation, Documentation and In corporation of user feedback to plan enhancement in the Application system.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Strong knowledge in implementing various PRPC components like Decision Tables, Decision Maps and Declarative Expressions.
• Very good exposure in Insurance, Financial and Banking industries.
• Experience in Agile / Scrum Methodology.
• Knowledge of PEGA BIX tool to extract for reporting and migration purpose from PEGA DB.
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Rule set management and associated tools such as export - import tools.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Extensive debugging skills in PRPC using TRACER, Clipboard, PAL and Rule Inspector.
• Strong development base in defining Class Structure and Hierarchy adapting PEGA best practices and guardrails.
• Experience in designing Class Structure, Workflows, Rule set management and utilities, Decision, Spin-off and Split- Join shapes in PEGA PRPC.
• Experience in designing and Developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Thoroughly worked on Reporting Wizard, List View, Summary View, Activities, Obi-Validation.
• Extensively used Connectors and SOAP Services in PEGA PRPC to integrate with external systems.
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has exposure in PEGA CPM Framework
• Extensively worked with JAVA, J2EE, HTML, and XML.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagram, Deployment Diagram, Sequence Diagram and Subsystems.
• Experience with various Application Servers, Web sphere Application Server and Apache Tomcat.
• Familiar with Operating Systems like Sun Solaris, UNIX, and Windows.
• Team player, result-oriented, fast learner and excellent communication skills.

TECHNICAL SKILLS

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat), Ubuntu

Programming Language: Java, J2EE, SQL, PL/SQL

BPM Product: Pega Rules Process Commander (PRPC v 5.4/5.5/6.2/6.3/7.1 )

Data Base: Oracle 9i/10g, SQL Server, MS Access,DB2,MYSQL

Web Technologies: HTML, DHTML, JavaScript, XML,XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2/11g, web sphere 7.0/8.0/8.5.

Tools: Microsoft Visio, Rational Rose, Quality Center, Eclipse.

Methodologies: Waterfall, Agile/Scrum

PROFESSIONAL EXPERIENCE

Confidential - Dallas, TX

Pega Architect/Developer

Responsibilities:

• Defined PRPC components like Decision tables, Decision trees, Declarative expressions, Constraints and Indexes.
• Involved in Inception, Elaboration Construction, Transition and GO-LIVE phases.
• Developed Rules for validation and integration rules pertained to Rule-Connect-and Rule-Service.
• Integration varies from connecting to disparate systems internally and external to organization.
• Troubleshoot and communicate with PEGA support team in order to resolve technical issues which hot fix from PEGA systems.
• Created List view and summary view reports for the reporting purpose in the process commander.
• Walkthrough the Design Approach to Business people.
• Produced design artifacts using UML Rational rose for all the initiatives.
• Involved in bug fixing activities after the initial development of the project was completed.
• Updating the Design Documents for changes in implementation.
• Created List view and summary view reports for reporting purpose in the process commanders
• Implemented Single Sign on (SSO) User authentication in PEGA.
• Troubleshoot and communicate with PEGA support team in order to resolve technical issues which hot fix from PEGA systems.
• Design and development of the application based on the business requirements.
• Prepared high level design documents from the requirements.
• Implemented Data Model, Class Structure, Access Group, Process Flow, Activities and UI properties.
• Involved in designing the Class structure and development of process flows, activities and UI.
• Used SLA'S to assign and escalate tasks based on priority.
• Involved in resolving the technical issues during the course of integration testing and User Acceptance Test (UAT).
• Worked on covers and covered object concepts to group related to payments.
• Creation of activities and validation rules for implementing core business logic.
• Providing High Level Estimates for Business Requirements.
• Worked on integration using SOAP, HTTP and SQL to retrieve data from external data base as well as PEGA Database.

Environment: PEGA Rules Process Commander 7.1, Oracle 9i, HTML, SOAP, XML, Service Case Manager, CSS, Java Script, Quality Center, Share Point, MS Visio.

Confidential - St. Louis, MO

Pega Architect/Developer

Responsibilities:

• Upgraded the DFS application from V5.5 to V6.2.
• Implemented UI controls in intake and fulfillment modules.
• Automated log analysis and security related to the tasks for the daily reports.
• Tested after migration of Application on version 6.2.
• Worked on application pre-flight to identify the violations of coding best practices and other warnings.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Involved in design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Created properties, HTML properties, model rules and correspondence template rules.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Kicked off the Application Profiler and Application accelerator (DCO tools) and incorporated the User stories and other information.
• Designed circumstance rules using parse delimited rules, File Listeners and service packages.
• Implemented reports including list views, summery views and obj-listview methods
• Created product rules and packages deployed on stage and QA and prod environments.
• Deployed applications on the WebSphere application server.

Environment: PRPC 6.1/6.3 SP2, HTML, XML, SQL Connectors, HTTP, SOAP Services, Oracle 10g, Java, J2EE, CSS and Java Script, IBM Web Sphere Application Server 6.1/7.

Confidential, Bloomington, IL

PEGA System Developer

Responsibilities:

• Experience with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy
• Workflows and technical design document and provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Designed and developed the User interface for the application by creating the harness and section rules.
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained
• Rule-Connect- and Rule-Service and Implementation of various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 5.1 sp2, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential

Java Developer

Responsibilities:

• Gathered, developed, and maintained various business requirements from initial phase to final.
• Designed, Developed & Deployed server-side common utilities for the application and the front-end dynamic web pages using Servlets, JSP, JavaScript and HTML/DHTML and CSS.
• Used Struts framework to develop the application.
• Used the struts framework features to perform the validations.
• Developed the GUI for the main pages of the module using HTML/DHTML integrated with Java Server Pages.
• Involved in the preparation of system requirements, analysis and design using UML.
• Developed JSP pages using JSP Custom Tag Libraries such as HTML Tags, Bean Tags, Logic Tags and Template Tags.
• Used JBDC for writing the classes for connecting the database.
• Designed the properties file that has been used by many services and written code to read this properties file.
• Involved in Unit Testing and System Integration Testing using Junit.
• Configured Eclipse for development.

Environment: Java, Jsp, Servlets, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, UNIX, Eclipse, XML

Confidential

Java Developer

Responsibilities:

• Optimized the code and database for maximum performance.
• Designed Enterprise Application using MVC architecture.
• Created Web Pages using XML, JSP, HTML and JavaScript.
• Developed Servlets for user Authentication and request handling.
• Gathered requirements from Client and made Client Requirement Document (CRD).
• Design and maintain the database to support the application using Oracle8i.
• Stateless Session Beans were used to build the Back office for the head office of Auditing.
• Day wise transactions were listed in the browser using Servlets.
• Participated in the migration of data from MS Access to Oracle8i as the legacy system uses MS Access as the database.
• Code complex SQL Join queries for reporting which include hundreds of different variation of reports.
• Writing JUnit Test cases for testing the application for its completeness and correctness.
• Perform the user acceptance test of the application.
• Designed and developed several web pages using HTML and Java Script to perform validations at Client's side.

Environment: Java, J2EE, JSP, HTML, JavaScript, Servlets, EJB, JDBC, XML, Tomcat, JUNIT, MS Access, UML, Windows.