PROFESSIONAL SUMMARY:

• A salesforce.com 401 certified developer with over 7 Years of IT experience that includes Fouryears experience in Salesforce.com CRM Platform and Three years of experience in Java Development. Involved in various stages of Software Development Life Cycle SDLC including analysis, requirement gathering, development, enhancements, testing, and maintenance of standalone object oriented enterprise applications.
• Experience in administration, Configuration, Implementation and support experience on Salesforce.com platform.
• Experience in creating and customizing applications, enhancements, support and maintenance
• Experience in realizing the business requirements to design on Salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows Workflow rules, triggers, Email alerts and business logic.
• Experience in implementation Integration experience on Salesforce.com using Apex Language Classes, Controllers Triggers , Visualforce Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Experience in developing Apex Classes, Triggers, writing Workflows, CSS, HTML and JavaScript. Familiar with AJAX.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility and Informatics On Demand.
• In-depth understanding of CRM business processes like Forecasting, Campaign management, Lead Management, Order Management, Account Management and Case Management.
• Experience in working with Salesforce.com sandbox and production environments.
• Experience in Data Loading using both Web based and Apex Data Loader.
• Experience with IDE tools Eclipse and Force.com Eclipse IDE Plug-in.
• Good knowledge in writing test classes before deploying into production.
• Good working knowledge in querying Salesforce.com database using SOQL SOSL queries using Force.com Explorer.
• Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components Controllers. Configured and maintained user security permissions according to organizational needs.
• Expertise in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials to all levels of management
• Experience in reverse engineering methodologies and developed Business process document and Application process document.
• Expertise in Salesforce and Outlook Integrations usingSalesforce for Outlook Link Point.
• Good experience in using Oracle and SQL Server databases and Familiar with Stored procedures, Triggers and Functions using PL/SQL and AJAX.
• Extensive experience on various platforms like Windows, MAC, and UNIX - Linux.
• Experienced in consumer facing and internal web based application software development using Java, J2EE JDBC, Servlets, JSP, Custom Tag Libraries, JSTL, EJB, JNDI, JMS, Java Mail, XML, XSL , RMI, AJAX, Struts, IBM WebSphere, JBOSS, Apache Tomcat.
• Expertise in creating estimates for various tasks as part of application development.
• Strong skills in testing techniques including unit testing, system testing, Parallel testing user acceptance testing and regression testing.
• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Role: Salesforce Developer/Admin

Responsibilities:

• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
• Extensive use of Web Services APIs, REST-based Web Service APIS, Bulk API, Metadata API, and Force.com SOAP
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Configured Salesforce Automation SFA for account management, opportunity management, account and contact management and data quality management.
• Reviewed existing triggers and classes for performance improvements.
• Used custom settings to track the profiles that had special handling in triggers and classes.
• Modularized note creation into a separate class and updated existing triggers to call the new class and removed existing redundant code.
• Moved long running apex operations such as notes purge into scheduled class and used apex scheduling to execute it on regular basis.
• Retrieved material manufacturing information from backend systems using web services.
• Configured remote site settings for web service end points.
• Used page block table, data table and pagination to display data from more than one object.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created new report types for establishing relationship between objects to build reports.
• Developed custom objects, reports and configured analytic snapshots for sales performance and lead generation statistics.
• Collaborated with off-shore team involved in development.
• Made sure test class were meeting 90 -100 code coverage requirement for production and deployment.
• Responsible for multiple application releases to production.
• Used sandbox mode for testing and migrated the code to the production instance in installments.
• Used Eclipse to move code from sandbox to production environment.

Environment: Saleforce.com platform, Apex Language, Trigger's-Control, Visualforce Pages, Component Controllers , Data loader, Salesforce.com Data Loader Force.com API, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, JavaScript, Web Services, WSDL, Sharing rules.

Role: Salesforce.com Developer/Admin

Responsibilities:

• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.
• Experienced working with Standard objects like leads, opportunities and cases.
• Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Designed, developed and deployed the Custom objects, Components, VisualForce Pages to suit to the needs of the application.
• Customized Chatter now for profiles for different users and configuring with Facebook and Twitter.
• Worked with Data loader for loading the attachments into salesforce.com.
• Experienced with Web-to-Lead and Web-to-Case scenarios along with Escalation rules and Assignment Rules.
• Worked on role hierarchy sharing rules to configure visibility.
• Maintained Organizational Hierarchy created Profiles, Roles and maintained Sharing/Securityfor FLS, Record-level Security.
• Analysed and converted business workflows to Salesforce workflows and assigned workflow alerts.
• Used SOSL/SOQL to extract data from the platform database.
• Created various Reports summary reports, matrix reports, pie charts, dashboards and graphics and Report folders to assist managers to better utilize Salesforce as a sales tool and configured various reports for different user profiles based on the needs of the organization.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Created the platform on Sandbox IDE, tested and deployed in production.

Environment:Salesforce.com Platform, Apex language, Apex Custom Controllers, Visual force pages, Data Loader, HTML, JavaScript, Workflows, Approvals, Reports, Dashboards, Email Services, Custom-Objects, Custom Tabs, Analytical Snapshots, Security Controls, SOQL, SOSL, Integration, Force.com Platform Sandbox and production , Force.com IDE.

Confidential

Role: Salesforce Administrator/SFDC Developer

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Apex Dataloader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Created custom controllers implementing complex code for retrieval from SalesForce to VF pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Always wrote test methods with code coverage of 80-100 .
• Used SalesForce.com Ajax Toolkit to make asynchronous calls to the SFDC data store for optimizing data retrieval speeds.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.