APM administrator Resume Profile, NC - Hire IT People

Career upbeats:

Well trained and CA certified professional to monitor customer's web applications using Introscope CEM and improve the performance of application as well as maximize the end user experience at an expert level engagement of my skills.
Working as a SME Subject Matter Expert-APJ Region for the CEM Customer Experience Manager feature of APM solution, in a team of customer solutions which resolves customer reported issues and fulfill enhancement requests across EMEA, APJ and NA regions.
Frequent direct Interaction with reputed customers like WIPRO, IBM, Liberty Mutual, GE, Bank of America, UBS, RBS, Verizon wireless, AT T, Wellsfargo and JPMC.
Worked with different stake holders including Product Management, customer success, field services, support and customers across the globe during fulfilling Customer Enhancements and troubleshooting/resolving the escalated production issues.
5 years of Product development experience and 1.5 years of experience in delivering customer solutions. Overall, 6.5 Years of valuable end-to-end working experience in Application Mo nitoring products like APM Application Performance monitoring , XA21 Energy SCADA monitoring application

Technical Skill set:

Expert level Implementation and Administration skills of Wily/APM Introscope and CEM based solutions.
Working experience on MTP collector and integrations like EEM, SOI etc.,
Expertise in developing Desktop/Web applications using Java Swings, Servlets, JSP, Struts, Spring, Hibernate , Object Oriented concepts, Design Patterns
Expertise in using supporting technologies like Databases Oracle, MySQL, Postgres , IDEs Eclipse, Netbeans, Visual Studio , Source code management tools Clearcase,perforce,CVS,SVN , Scripting Java script, HTML, shell script , Unit Test and code coverage tools Junit, Cobertura , Bug Tracking tools Clear quest, Team track, STAR , Operating Systems Unix/Linux/Solaris/AIX, Windows server/XP/windows 7
Working experience in C, .NET and QTP Quick Test Professional

Project details:

Confidential

Environment : Java EE Spring, Hibernate , Postgres/Oracle, Linux/Unix/Windows

Role : APM administrator

Responsibilities:

Measure, analyze, and monitor web application performance to more effectively diagnose and resolve performance problems before they affect end users
Identify and prioritize performance problems by analyzing individual user business transactions in real time, enabling rapid problem dispatch and resolution
Create dashboards to present the information most meaningful to organization in an easy-to-access format
Create and customize reports to provide critical intelligence about web application performance and business transactions
Identify solutions and wor karounds to some common problems to help ensure the optimal performance of CA Application Performance Management CA APM

Confidential

Responsibilities:

Confidential

Responsibilities: