SUMMARY:

• Iam a seasoned IT Manager with over 10 years experience in the management of mainframe and distributed financial system applications. I have currently under my portfolio all of BMO’s Canadian & US Cheques Related Products system applications (12 apps) and the International Banking Money Market & Foreign Exchange deals system application. I am a hands on Manager who participates actively in all phases of the SDLC.
• I have created and managed several Development Plans, detailing the major objectives and tasks of the Projects assigned to me, establishing most efficient tasks dependencies and assigning resources based on skills and availabilities. I have coached my Business Analysts through detail requirement specifications’ sessions, helped them to gather requirements with our Business Partners and guided them in writing detailed requirement specification(DRS) documents, test strategies and test plans.
• I have also managed and coached my application developers through application design sessions and coach them in writing Functional Design Specification documents. Throughout the projects’ development, maintenance and production support, I remain focus on delivering outstanding IT solutions to my Business partners, within budget, while keeping my staff engaged and turning their potential into performance. I have also kept my IT skills current, having completed a Comprehensive Project Management course at McGill University in 2009 and I am currently enrolled in a JAVA Object Oriented Programming, Java Script, mySQL course at CEGEP Bois - de-Boulogne.

TECHNICAL SKILLS:

Mainframe: Z/OS, COBOL(3.4, OS/VS, 370), PL/I, IMS DB/DC, IDMS, DB2, Focus, JCL, TSO/ISPF, CICS, Panvalet, Endevor, CHARM, Dimensions, PowerBuilder, AQT, Infopac

Distributed: NetBeans IDE 7.0.1, Java Script, mySQL, VB 6.0, .Net, XML, SQL, MS Access, VB Script

Windows XP /98/95, 2000, NT, SharePoint

Concepts/tools: Integrated Enterprise Development Methodology(iEDM), Project Management Body of Knowledge(PMBOK), System Delivery Life Cycle(SLDC), WBS, Microsoft Projects 2003, Capability Maturity Model Integration(CMMI)

WORK EXPERIENCE:

Application Software Development Manager

Confidential

Responsibilities:

• Direct and plan the execution of maintenance & support work and projects based on my Global Treasury Managements clients’ priorities for the Cheques Related Products & IBUK system applications portfolio under my responsibility
• Plan and direct the IBUK/Wire Room applications(WRAP) interface conversion Project which consisted of changing the communication protocol from SAM(System Access Method)to MQ Series
• Determine the project activities, sequence these inthe most efficient manner and assign project tasks according to resource skills, availability and timelines.
• Coach my Business Analyst in the elaboration and documentation of the Detailed Requirement Specifications (DRS) with our Business partners and other Information Technology partners for the IBUK/WRAP interface conversion
• Manage a team of onshore senior application developers and offshore developers through functional application design sessions to determine and document the design of the MQ Series solution for the IBUK/WRAP interface conversion. Review and approve the Design Specification document(DSD)
• Review the test strategy, test plans and test cases with myBusiness Analyst. Suggest alternative testing strategy.
• Create development plan and direct the Account Reconciliation system Payee Name enhancement Project
• Lead a team ofapplication developers by providing guidancein the development of the functional design for the all small to medium projects in my portfolio
• Monitor progress and address deviations
• Review the test strategy, test plans and test cases with my Lead Developer and Business Analyst to ensure completeness and accuracy
• Review implementation checklist with Enterprise Infrastructure
• Manage relationship with external vendors and various internal BMO stakeholders throughout the Account Reconcilement system Payee Name Enhancement Project

Application Software Development Manager

Confidential

Responsibilities:

• Manage a Project estimated at $4M.
• Manage and direct a project team, consisting of onshore and offshore staff, in the development, system integrated testing, user acceptance testing and implementation of the IBUK IDMS to DB2 Conversion project
• Create the Project Plan, track progress and address deviation
• Direct and coach senior application developer in the execution of system integrated testing follow-up on defects resolution related to the conversion
• Coordinate with various internal and external IT groups and my Business partners the execution phases of the project’.
• Elaborate and document with my Business Partners the user acceptance plan strategy
• Elaborate and managed the phase implementation(for China, US, Canada & England) of the project
• Received the BMO Special Contribution Team for the implementation of the IBUK to DB2 Conversion project

Manager Development Delivery Center

Confidential

Responsibilities:

• Manage and direct staff in the execution of work based on production and maintenance priorities and work plan/schedule and deliverables as agreed with my Disability Claims, Health & Dental Claims, and Individual Business Partners.
• Provide consultation and status reporting to the Operations Steering Committees (Business Partners) and Business Solution Engineering Center Leaders.
• Managed a yearly budget of over $3M
• Elaborate at a high level with the Group Business areas the implementation of new products/services, process improvements and system enhancements.
• Assign operations Project work and mentor senior staffs in the execution and delivery
• Monitor and track the Implementation of work requests (maintenance, production, client) and communicate to my Business partners the progress. Plan with my Business partners and other IT areas user acceptance testing plan
• Ensure Delivery Centre staff adheres to Group Benefits standard testing best practices
• Respond to production problems within 1 day of notification in order to minimize interruptions in service for the business areas and our clients.
• Assess, analyze and provide resolution to the special response’s privacy breaches and frauds related to our Claims and Finance/Accounting system applications.
• Review and monitoring of compliance reports and activities for program change, Production Data Changes (PDC), Fire call Ids, Zeke Scheduling, Daily Operation Management reports, system application access, etc.

System Development

Confidential

Responsibilities:

• Direct the analysis and systematic documentation of issues and opportunities for improvement
• Establish, with an SME, a strategy to implement system improvements to the Claims mainframe and distributed system applications.
• Develop a plan and manage the execution and roll-out of communication process improvements which helped Claims IT improved its issue management processing by over 30%.
• Develop a plan and manage the execution and implementation of system performance enhancements which increased batch performance by 20%.
• Manage with my senior application developer the execution and implementation of preventive monitoring enhancements which decreased Claims severity issues on a monthly basis by more than 40%
• Develop the design and Implemented stage gate process for all outbound claims payments
• Provide direction to the various Project Team members (Business Sponsors, DBAs, Technical, Smart Matter Experts, etc.).
• Communicate progress and status on a regular basis to our Business Partners and Group Benefits Leaders
• Manage a team in the planning, development and implementation of new servers and SAN Mirroring data archiving technology which resulted in an 80% gain in commission statements processing and a 50% gain in archiving processing.
• Provide direction and lead Business Sponsors, technical staff, Database Administrators, Smart Matter Experts and Corporate staff throughout the Project life cycle.
• Communicate progress and status on a regular basis to Business Partners and BSEC Leaders and work with the Stability Review Board and Corporate Systems to ensure a quality and timely delivery
• Document and review the Project execution plan, test plans and implementation & back-out plan with Project Team members
• Tracking and reviewing completeness of testing and system documentation of test scenarios, issues and results.
• Reviewing IT & Business implementation Plans and back-outs with Technical and Business Partner teams
• Coordinate various LOBs IT representative in the planning, execution and testing related to the IP address changes of Sun Life’s major hub in Toronto.
• Liaison with Corporate and Business Partners to plan testing activities
• Communicate progress and status on a regular basis to stakeholders and work with Corporate to ensure timely and quality delivery
• Documenting the execution plan and overseeing the documentation of the test plans with Project Team
• Tracking and reviewing completeness of testing and system documentation of test scenarios, issues and results.
• Responsible for coordinating, planning, and testing with various LOBs
• Acted as co- team leader to senior analyst who lead the 2007 Z/OS
• Reviewed software being upgraded with architects and develop high level testing strategy
• Coach senior analyst in determining and documenting test plans for critical applications
• Review communication and implementation strategy
• Participated in a the week-ends’ execution as a mentor to senior analyst
• Perform 1-1 coaching, yearly and mid-year performance appraisal of 12 to 15 direct staffs
• Review staff rating and assign raises and bonus to staff
• Document and monitor developmental progress of staff
• Hire staff
• Document development with staff

System Analyst

Confidential

Responsibilities:

• Manage and direct staff in the execution of work based on production and maintenance priorities and work plan/schedule and deliverables as agreed with Disability Claims, Health & Dental Claims, Finance/Accounting and Individual Business Partners.
• Provide consultation and status reporting to the Operations Steering Committees (Business Partners) and Business Solution Engineering Centre Leaders.
• Managed a yearly budget of 4250 days
• Partner with Group Business areas on the implementation of new products/services, process improvements and system enhancements.
• Assign operations Project work and mentor senior staffs in the execution and delivery
• Monitor the Implementation of work requests (maintenance, production, client) as assigned and documented in the IT Group Claims Request Tracker database.
• Ensure Delivery Centre staff adheres to Business Services Engineering Centre’s standard testing best practices

Analyst 4

Confidential

Responsibilities:

• Perform the analysis, design and system specifications for the Automatic serialization of travelers
• Manage the Master Production Schedule Upload system project, from the design phase through the implementation phase
• Project leader for the installation of the Radio Frequency system in the Receiving, Warehousing and Shipping departments

Analyst 3

Confidential

Responsibilities:

• Support analyst for the Material Requirement Planning system and the Shop Floor Control system
• System analyst for the conversion, testing and support of the COBOL 370 Year 2000 conversion of the Material Requirement Planning System
• Perform the design, the coding of COBOL programs, the testing, the implementation and the support phase of the Shortage Package Upgrade system and the Shortage Diversion system
• Train and support programmers in their apprenticeship of the Material Requirement Planning system and the Shop Floor Control system

Assistant Director Computer Information System Audit

Confidential

Responsibilities:

• Review of the security of different system platforms
• Review of system development and system operations
• Review of information systems controls
• Review of system implementation and system conversion

Analyst procedure

Confidential

Responsibilities:

• Perform the analysis and the testing for the conversion of Confidential & Confidential 's Cost Collection system
• Implement the Optical Scanning Device system for the Shop Floor Tracking system
• Support analyst and programmer-analyst for the Invoicing, Credit Note, Work Order and Sales Order systems
• Responsible for the Network implementation, and support in the Service Centre Develop and maintain the Accounting Administration department's systems

Senior Marketing System Specialist

Confidential

Responsibilities:

• Perform cost benefit analysis and performance evaluation related to the Marketing Information system
• Responsible for the entire Network implementation and support in the Marketing department
• Assist analysts in the development, analysis and design of Contract Sales Order system
• System maintenance of Marketing's FOCUS systems

Marketing System Specialist

Confidential

Responsibilities:

• Development, analysis and design of the Daily Scheduling system
• Development and implementation of the Marketing Information system
• Hardware and software support to end users
• Coding and testing FOCUS programs

Analyst 2

Confidential

Responsibilities:

• Developed analysis and design documents outlining the system modifications for the Flexible Manufacturing System project
• Developed Corporate and Real Time interface specifications for the Flexible Manufacturing system project
• Code, test and productionize new IMS On-line and IMS batch programs for the Engineering, Materials, and Accounting departments
• Coding IMS batch programs with logical relationship, secondary indexing, path calls and C.F.M.S. conversion

Analyst 1

Confidential

Responsibilities:

• Code new IMS On-line and batch programs, and modify existing On-line and batch programs for the Engineering department
• Productionize IMS COBOL programs, and JCL procedures and jobs
• Mainly involved in programming activities, program design, coding, testing and implementation