SUMMARY:

• I have over 18+ years of experience in Software Industry, which includes 6 years of experience as Technical Delivery Manager with experience in developing applications in enterprise architecture, web applications, windows based applications, work flow and web services using SOA. Also have good product development experience.
• I have good exposure in Process Management & Maintaining Mission Critical Applications, Vendor Management. Excellent Exposure on Project Management for 24x7 Operations with onshore/offshore model. Managed multiple projects and programs simultaneously worth 12 million USD and total team size of 140 resources and handled multiple stakeholders, delivered cloud based applications using Dot Net, C#, Java, SQL Server and Oracle. Used SSRS for developing reports. I have been taking up both technical and project management responsibilities for the last 7 years and have good experience (4+ years) in executing projects using Agile/SCRUM methodology.
• I have very good experience in executing projects using .NET framework 4.5, C# and used WCF, AngularJS, Ajax, LINQ, WebFarms, MVC frame work, JavaScript, jQuery, D/HTML, CSS, XML, SQL reporting services and Crystal reports. Used SQL Server, Oracle and Mainframe DB2 as Back end. Also involved in application architecture design/UML. Cross platform & application integration with Web services, portal development.
• Developed Web applications, Web services (SOA) and Windows services. Got experience in Enterprise end to end Architecture. Also used asynchronous distributed computing using IBM MQ and MSMQ.
• I have good experience in project estimation using Function point analysis & LOC estimation techniques. Taken up tracking and monitoring of project schedule, cost, scope and quality of the deliverables.
• Did project management for delivery excellence to handle all client escalations, services negotiation, business improvements, process improvements, business opportunity management, execution support and other core issues.
• Liaison between client's, other internal technical delivery teams (both development & testing teams) and vendor teams.
• Handled large support project (140 resources) and took primary ownership of Incident, Problem and Change management for the client. Tasks involve reviewing trouble tickets, action items and Change requests and estimation, impact analysis and approval of the same by conducting meetings with all stake holders.
• I have prepared all required documentation such as RFPs, Project charter, FSDs, service level documentation, SOW, standard procedure and process related documentations.
• I have extensive experience in all stages of Software life cycle and also have exposure on PM Methodologies like Agile, Scrum.
• Excellent communication skills (oral & written), people management and client management skills
• End to End ownership for the delivery of the projects from inception to production deployment and post production maintenance/support.
• Retired old legacy IMS applications and saved huge expenses/cost worth 4 million USD
• Experience in CMM Level 5 Quality processes.
• Excellent track record of growing business footprint, successful project delivery, increasing customer and stakeholder satisfaction and serving as a reliable partner for the top management
• Specialization in Insurance, Telecom, Banking, Finance and Healthcare domains
• Targeting leadership assignments in Project Management / Program Management

WORK EXPERIENCE:

Confidential

Technical Delivery Manager

Technologies: Microsoft - Dot Net, C#, AngularJS, WCF, MVC Framework, SQL Server, Oracle, SSIS, SSRS and SSAS, Java, Informatica and cloud implementation. Tools Used: Rally, Clarity, Jira & TFS

Responsibilities:

• Took ownership for end to end delivery of projects.
• Handled total 12 projects simultaneously on above mentioned technologies. These 12 projects fall under categories like development, maintenance and support.
• As part of development & maintenance, I have handled Dot Net and Java based projects, whereas on support side we have provided L1, L2 & L3 support for production outages/tickets/incidents by providing 24/7 support.
• Took ownership to define and drive business plan, strategy, and tactical work with partners to enable integrations
• Drive the roadmap by working closely with client, engineering and a full cross-functional team.
• Reviewed project estimates, schedule and monitored the progress of projects on regular basis. Also ensured renewal of contract (SOWs) of support & maintenance projects.
• Provided technical guidance to team and reviewed application design, architecture & framework/model used.
• Built required technical competency on regular basis by the team. Ensured shadow / backup resources in the team with required skill set to take up additional work and also to act as shadow in case primary resource moves out or goes on long vacation.
• Raised resource requirement with operations/recruitment team in order to build the team to take up new projects and also to backfill the positions in existing projects.
• Kept the team motivated by providing them technical, leadership & soft skills and also by rotating them to other projects.
• Had regular connect with senior management from both client side and Trianz (employer) side and updated them on the progress made and areas of opportunities to improve.

Confidential

Technologies: Dot Net, C#,SSIS,SSRS, SQL Server, Java, Cloud based solutions(Azure), Mobile technologies (Android & Windows). Tools Used: Rally, Jira & TFS

Technical Project Manager

Responsibilities:

• Took ownership for end to end delivery of product development.
• Managed pre-sales activities by developing/customizing applications as per client requirement.
• Drive the product and product solutions for a Cloud based business
• Took responsibility to define and drive business plan, strategy, and tactical work with partners to enable integrations
• Worked closely with Product Marketing to assist with the go to market plan
• Took ownership to drive the roadmap by working closely with engineering and a full cross-functional team including product marketing, sales, partners, support etc.
• Managed products through various launch phases and follow-on releases
• Interacted with partners, customers and prospects to define market requirements, and translate these requirements into product requirements that the engineering team can deliver within specification, on time, and within budget
• Collaborated with Product Marketing to develop product collateral such as product descriptions, presentations and sales tools.

Confidential

Technologies: Dot Net, C#, WCF, MVC framework, SSRS, SQL Server, IBM MQ & Mainframe DB2 Used: Jira & TFS

Technical Project Manager, Technical Lead / Programmer Analyst

Responsibilities:

• Managing delivery of multiple projects (some setup from scratch) totaling to 40 employees
• On time delivery of releases through appropriate project planning and implementation efforts
• Effective release management by coordinating between multiple teams and stake holders like my development team, testing team and owners of other application development teams. Coordinated the communication and management of overall program scope, schedule, and budget.
• Preparation of proposals (RFPs) by undertaking project estimating (FPA & LOC), number of resources required, duration and cost involved.
• Responsible for identifying the process required and the best practices.
• Took complete ownership of project since from inception till the delivery of the project.
• Did risk analysis, conflict management and postmortem.
• Prepared Functional specification document, Software Requirement Specification document, SPMP document, HLD, DD and application architecture.
• Initially I did coding and also did code review and major test cases review.
• Coordination with client and status updates to delivery head
• Did hiring of resources required and build the team of 30 resources by coordinating with HR, Admin and Accounts & Finance teams.
• Mentoring, performance evaluation, career growth plans of individuals
• Kept the teams motivated and engaged; hence achieving minimal attrition
• Inter/Intra team co-ordination (including support teams)
• Actively participated in budgeting and resource allocation
• As a nurturing leader, has shaped the team effectively to function with minimal friction and supervision.
• While the role and designation primarily demanded Project Management activities, being technically savvy, have also contributed to numerous technical solutions for application design & architecture and application performance improvement.

Confidential

Technologies: .Net, C#, SQL Server, Crystal Reporting Services

Programmer Analyst / Sr Developer

Responsibilities:

• Prepared Functional specification document, Software Requirement Specification document, HLD and DD.
• Involved in application design using UML & architecture and application performance improvement (code & database).
• Did Coding and Code Review
• Worked closely with client and provided status updates to Project Manager

Confidential

Technologies: .Net, C#, SQL Server, Crystal Reporting Services

Programmer / Software Engineer

Responsibilities:

• Involved in application design using UML, coding and application performance improvement (code & database).
• Did coding, code review and unit testing.