SUMMARY:

• Total experience of 7+ years in Siebel, which includes Call Center, eCommunications, eAutomotive, marketing applications.
• Extensively worked in Siebel EAI
• Worked in developing Siebel OpenUI and Mobile OpenUI applications.
• Worked as an applicationdeveloperfor customization ofSiebelusingSiebel Tools (Configuration, e - Script, workflows, Workflow Policies, Runtime events, EAI (Data maps, Value Maps, Web Services, IO, and IC), Task Based UI
• Worked extensively onSiebelversion 8.1, …
• Executed full life cycleSiebelImplementations and Upgrade projects
• Functional knowledge on domains like Finance, Telecom, Automobile
• As a Team member, involved into planning, Schedule and ensuring meeting the deadlines in giving deliverables.
• Have more than 5 years on H1B visa
• Hands on experience in Siebel EAI
• Worked on OpenUI and Mobile OpenUI projects.
• Worked on Inbound and Outbound web services.
• Configuring JMS Queues, JMS Receivers
• Hands on experience in Siebel CTI
• Expertise on Siebel Configuration including Siebel e-script
• Installation and configuration of Siebel Environments
• Siebel Administration skills in managing Server Components
• Excellent understanding of Siebel data model
• Good knowledge on Products and Configuration and Order Management.
• Thoroughly been part of developing Integration workflows
• Experience with both Agile and Waterfall development models.
• Strong knowledge in SQL
• Trained on Siebel UCM.

PROFESSIONAL EXPERIENCE:

Confidential

Siebel Technical Consultant/Team lead

Environment: Application: Siebel Callcenter, Siebel Marketing Database: Oracle 10g

Responsibilities:

• Working as development team lead/Lead developer for MAC application.
• Worked as Onsite lead for Siebel upgrade from 8.1.1.9 to IP2014 which went live recently.
• Responsibilities include working on EAI development in new projects.
• Work with offshore team for application development and delivery.
• Participate in requirement gathering and design walkthrough meetings
• Preparing Design documents for integrations and implementation for new developments.
• Represent MAC application in business requirement meetings.
• Involved in Estimations for new development projects
• Bug fix/support for Upgrade issues.
• Preparing the deployment plans and working with different internal teams for deployment of new releases into Dev and Stage environments.
• Worked on Siebel CTI, Workflows and coordinating with external teams
• Worked with business users for UAT completion and give demo’s as and when required.
• Coordinating and working closely withSiebelTAM, Expert Services, Oracle Support and Onsite-Offshore model.

Confidential

Siebel Technical Lead

Environment: Application: Siebel eCommunications Database: Oracle 10g

Responsibilities:

• Redesign of existing eCRM application to accommodate the Order management changes.
• Involved in the end to end implementation till go-live for launching bundle products.
• Assign and help team members in completion of tasks.
• Support for Upgrade issues.
• New Change requests as part of Redesign.
• Preparing Design documents for integrations and implementation.

Confidential

Siebel EAI developer

Environment: Application: Siebel eCommunications Database: Oracle 10g

Responsibilities:

• SPOC for the Mobile OpenUI implementation at client location.
• Coordinating meetings between Cilent and offshore teams.
• Analyzing and fixing of production issues in Phase-1 upgrade.
• Development and configuration for enabling Mobile OpenUI.
• Giving status updates and Demo’s to client on the latest status of the development.

Confidential

Siebel OpenUI developer

Environment: Application: Siebel eCommunications Database: Oracle 10g

Responsibilities:

• Development and modifications of screens as per the OpenUI
• Development of google map integration in the application.
• Development of OpenUI dispatch board.
• Fixing upgrade issues in the existing functionality.

Confidential

Siebel EAI developer

Environment: Application: Siebel eCommunications Database: Oracle 10g

Responsibilities:

• Worked on Change Requests for the existing application related to both Integration and configuration requirements.
• Single point of contact for all Integration activities in the application.
• Gather requirements and prepare documentation for Change requests.
• Production support for the existing application, resolving issues within time
• Worked on Integration web services
• Worked closely with multiple systems like EAI, ICMS, XNG and RTTS on interfaces.
• Worked on Siebel Order management end to end. Quote to Order to Asset.
• Extensive knowledge on Siebel order management vanilla workflows, bulk/bundle products.
• Created Workflows, scripts, EBC, VBC, datamappers, DVM, runtime events etc

Confidential

Siebel EAI Developer

Environment: Application: Siebel Call Center Database: Oracle 10g

Responsibilities:

• Worked on Siebel Integration with SFDC using Webmethods.
• Worked on enabling Oracle Secure Enterprise Search in Siebel.
• Installed and configured Siebel environment successfully in local.
• Worked on CRM - On Demand Integration with Siebel using Outbound webservices.

Confidential

Siebel EAI developer

Environment: Application: Siebel Sales, Siebel eCommunications Database: Oracle 10g

Responsibilities:

• Developed Siebel interfaces for integrating other systems like ERP, DMS, ELOAD and ESB
• Worked on Integration with different systems using inbound and outbound web-services
• Worked in the Sales and Distribution module for Channel Partners.
• Good knowledge on Order Management module.
• Worked on Inbox administration for the 3-level approval process.
• Worked on setting the JVM subsystems, JMS subsystems, JMS Queues, JMS Receivers profile configurations.
• Invoking a workflow from Workflow policies and run-time events.
• Involved in the Development and Fixing of Bugs related to the release.
• Developed stored procedures and shell scripts to send data to other systems
• Extensively used PL/SQL for writing stored procedures and packages for validating and manipulating data

Confidential

Siebel Developer

Environment: Application: Siebel eAutomotive 8.0 Database: Oracle 10g

Responsibilities:

• Green field Implementation of Siebel eAutomotive on 8.0
• Configuration and customization with Siebel Tools for designing new Screens/Views/Applets
• Done coding for Front-end validations using e-Script to customize the Siebel application to meet the business requirements.
• Developing Technical design documents.
• Worked on Configuring Multi value links and joins at the Business object layer.