OBJECTIVE:

• Seeking a position that will highlight my experience and technical skills as well as challenge my abilities in a professional environment.

TECHNICAL SKILLS:

Operating Systems: MS Windows 7 and 10 Professional, MS Windows Server 2008/2012 R2/2016, Red Hat Enterprise Linux, Ubuntu Linux

Software:, MS Office 2010/2013/2016/365 , MS Exchange 2007/2010, Lotus Notes, MS System Center Configuration Manager 2007/2012, MS Forefront Endpoint, SQL Server 2005/2008/2012 , VM Ware Esxi 5.1 and 6.0, Citrix MetaFrame, RSA Authentication Manager, Symantec Backup Exec 2010, Commvault, Tivoli Storage Manager, Microsoft Lync 2010, Skype For Business, Nessus Tenable, Tripwire, Good Mobile Messaging, Sophos AV, Sophos Mail Filter, Trend Micro, SolarWinds, Manage Engine Op Manager and Service Desk, Forcepoint Triton Data Loss Prevention, Vipre AV

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Rochester, MI

Responsibilities:

• Windows Server Administration Physical and Hyper V
• Active Directory Administration
• Office 365 Administration
• Network Switch management
• ISP Management - Fiber and Coax
• Technology Equipment Procurement
• Internal User Support and Help Desk Ticket Triage
• Network Monitoring - Internal Systems and Network Performance
• Cisco ASA and Firepower IPS Administration
• Patch Management - Windows and Third Party patching
• Operating System Deployment - Manage Internal Golden Image
• AV Equipment Management and Support
• Facility Security System Administration

Network Engineer

Confidential, Livonia, MI

Responsibilities:

• VM Ware Administration
• Build and maintain Virtual Machines in vSphere 6.0
• Build, patch, and maintain VM Ware ESXi hosts
• Install and update vCenter server and Virtual Appliance
• Perform resource and storage vMotions
• Build, maintain and upgrade physical Dell servers
• Dell EqualLogic SAN Administration
• Microsoft Active Directory Administration
• MS Exchange and Office 365 Administration
• SCCM Administration
• RSA Authentication Manager Administration
• Patch servers monthly - Microsoft and Ubuntu Linux
• FirePower IPS - Monitor threats, whitelisting IP's, and blacklisting malicious IP's
• IIS Administration
• Nessus Tenable - Scan all zones and remediate vulnerabilities on a quarterly basis
• DRaaS Administration - vCloud Air - Disaster Recovery replication and testing
• Kemp Load Balancer - Create Virtual IP’s and Configure SSL offloading
• Cisco Switch Administration
• Cisco Wireless LAN Administration
• Business Application Administration
• Commvault Backup - Backup, restore, tape rotation to offsite storage
• Follow a Change Request system and document all Infrastructure Changes

System Administrator\Engineer

Confidential, Fraser, MI

Responsibilities:

• MS Active Directory Administration
• Exchange 2010 Administration
• Create and maintain Windows GPO’s
• Monitor network infrastructure using Manage Engine Op Manager
• Maintain and upgrade business application systems
• Build and maintain VM servers - ESXI 5.5
• Tier 1 and Tier 2 end user support
• Mobile Device Management - iOS and Android using Airwatch
• Anti Virus Administration - Trend Micro Office Scan
• SCCM Administrator - patching, software deployment, and OSD
• Switch administration - HP Procurve
• Firewall administration - Watchguard Firebox
• VOIP Administration - Mitel Phone System
• Work closely with vendors for procurement of equipment
• Work closely with consultants on projects

IT Technician

Confidential, Romulus, MI

Responsibilities:

• Microsoft Active Directory Administration
• Build and maintain physical Dell Servers
• Maintain and upgrade business application systems
• Manage help desk tickets triaged in Help Desk system following an SLA
• Maintain Microsoft Hyper V Servers
• Warehouse Management Systems and Route Account Systems support
• Tier 1 and Tier 2 end user support
• Mobile Device Management - iOS
• Work closely with third party network team to perform upgrades and troubleshoot network outages

Systems Administrator - Security

Confidential, Troy, MI

Responsibilities:

• MS Active Directory Administration
• Build and maintain physical HP ProLiant servers
• Maintain and upgrade business application systems
• Exposure to HP Insight Manager
• Built RAID Arrays, upgrade, replace server hardware as needed
• Monitor server status and health with Solarwinds Orion
• Build and edit Windows GPOs
• Manage help desk tickets triaged in Help Desk system following an SLA
• SCCM 2007 and 2012 Administration
• Manage and deploy software packages using SCCM
• Manage and maintain Operating System Deployment using SCCM
• Patching and vulnerability management for Windows servers and workstations
• Work closely with security team to mitigate and resolve security vulnerabilities in global environment
• Block malicious email threats per Security teams reports - Sophos Mail Filter
• Exposure to Red Hat Linux server - patching and installing software
• RSA Secur ID Authentication Manager administration and VPN support
• HP Procurve network switch administration
• Build and maintain VM Ware virtual servers, vMotion, host patching
• Exposure to NetApp SAN storage administration - VM storage
• Maintain backup environment for site and restore files using Symantec Back Up Exec
• Microsoft Lync 2010 administration
• Exposure to Palo Alto Network firewalls
• Mobile Device administration - iOS and Android

IT Support Technician

Confidential, Livonia, MI

Responsibilities:

• Support and troubleshoot hardware and software for onsite and remote users
• Active Directory user administration and Exchange support
• RSA Secure ID server administration and VPN support
• Engage in daily tape backup rotation using Commvault and Tivoli Storage Manager
• Develop technical documentation on processes and procedures
• Capture, maintain, and deploy custom images using System Center Configuration Manager
• Develop, maintain and deploy software packages via System Center Configuration Manager
• Maintain and deploy updates and patches to servers and user workstations
• Script batch files for automated processes
• Support and troubleshoot TCP\IP networks
• Maintain support issues using a ticketing system daily in help desk environment
• Deploy and maintain IP phones using Cisco Call Manager