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Application Support Developer Resume

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Grand Rapids, MI

PROFESSIONAL EXPERIENCE

Application Support Developer

Confidential, Grand rapids, MI

Responsibilities:

  • SQL database administration and server infrastructure management of a firm - wide audit process application
  • Lead support of a BYOD mobile environment including the implementation of the AirWatch MDM application
  • Participate in planning and implementation of geographic firm acquisitions and expansions
  • Assist in support and management of Microsoft Exchange 2010

Technology trainer/support

Confidential

Responsibilities:

  • Researched, planned, and implemented project-based technology deployments
  • Produced and conducted firm-wide trainings on new technology products, services, and policies
  • Developed and administered Drupal/Ubuntu based web servers
  • Assisted in configuration and administration of a VMWare VSphere virtual environment

Mac Genius

Confidential, Annapolis, MD

Responsibilities:

  • Contributed to team’s success in achieving and exceeding repair turnaround and customer promoter goals
  • Led the team with positive customer feedback results

Assistant Store Manager

Confidential, Annapolis, md

Responsibilities:

  • Spearheaded a group interviewing process that was implemented throughout the market and region.
  • Developed and put into action an innovative three day training program to improve efficiency of new hires
  • Worked with inventory control specialist to achieve highest inventory results in store’s history

Business Consultant

Confidential, Annapolis, MD

Responsibilities:

  • Led in-store events and workshops to build upon and create business-to-business relationships
  • Organized and led internal business team to increase communication to store team and customers
  • Received award for “Outstanding Business Sales” in 2005 from Confidential Retail

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