Application Support Developer Resume
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Grand Rapids, MI
PROFESSIONAL EXPERIENCE
Application Support Developer
Confidential, Grand rapids, MI
Responsibilities:
- SQL database administration and server infrastructure management of a firm - wide audit process application
- Lead support of a BYOD mobile environment including the implementation of the AirWatch MDM application
- Participate in planning and implementation of geographic firm acquisitions and expansions
- Assist in support and management of Microsoft Exchange 2010
Technology trainer/support
Confidential
Responsibilities:
- Researched, planned, and implemented project-based technology deployments
- Produced and conducted firm-wide trainings on new technology products, services, and policies
- Developed and administered Drupal/Ubuntu based web servers
- Assisted in configuration and administration of a VMWare VSphere virtual environment
Mac Genius
Confidential, Annapolis, MD
Responsibilities:
- Contributed to team’s success in achieving and exceeding repair turnaround and customer promoter goals
- Led the team with positive customer feedback results
Assistant Store Manager
Confidential, Annapolis, md
Responsibilities:
- Spearheaded a group interviewing process that was implemented throughout the market and region.
- Developed and put into action an innovative three day training program to improve efficiency of new hires
- Worked with inventory control specialist to achieve highest inventory results in store’s history
Business Consultant
Confidential, Annapolis, MD
Responsibilities:
- Led in-store events and workshops to build upon and create business-to-business relationships
- Organized and led internal business team to increase communication to store team and customers
- Received award for “Outstanding Business Sales” in 2005 from Confidential Retail
