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Technical Support Resume

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Wendell, NC

OBJECTIVE:

  • To join a progressive company with the opportunity to learn and advance as and ability allows.

PROFESSIONAL EXPERIENCE:

Confidential

Technical support

Responsibilities:

  • Computer skills in accordance to Confidential &T policies & . Have assisted With Maintenance Of Quality Directives, Policies, Processes, Procedures And Metrics. Involved with pilot programs as well as having analytical skills, written and oral communication skills
  • Have teaming/working together attitude. Works well with others; as part of a team which includes giving & receiving feedback, assisting others in completion of tasks; possess interpersonal, listening, and participation skills:Microsoft Word, Excel and internet browser software etc.

Confidential, Wendell, NC

Office Manager

Responsibilities:

  • In charge of data entry, customer service, invoicing, purchasing, filing. Organizational skills were required to streamline these companies internal operations. Various other duties.

Confidential, Lynnwood, WA

Administrative Assistant

Responsibilities:

  • Data entry for the return/repair of product. Computer skills including, faxing, email national and internationally. Filing data /recording service reports for both customer and inter - office accounting.
  • Management of returns/repair warehouse which included the receiving & logging in of products. Shipping / Receiving of products that had been returned to the customer and/or the company, dependent upon circumstance and customer contract. Research and verification of paperwork and product associated with daily returns, in order to accommodate the credit/accounting dept.

Confidential, Lynnwood, WA

Shipping/Receiving Office Admin

Responsibilities:

  • Required heavy lifting as well as data entry to track incoming product. Job evolved into customer service and special projects- in order to help organize office procedures and daily duties.Read and interpret production illustrations (PI), wiring diagrams, and/or schematics.

Confidential, Edmonds, WA

Assistant Manager

Responsibilities:

  • POS system (internal computer/cash register and accounting system- linked to corporate), management and of production and sales crews. Phone included.

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