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Customer Service/ Sales Associate Resume

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R, I

SUMMARY:

  • Customer Service and Sales Professional with over ten years experience maintaining relationships with current customers and developing relationships with potential customers.
  • Has good experience in managing high volume phone inquiries
  • Proficient in MS Office suite including Word and Excel.
  • Dedicated to resolving customer concerns
  • Achieved number one in overall sales in the country

PROFESSIONAL EXPERIENCE:

Confidential, R.I

Customer Service/ Sales Associate

Responsibilities:

  • Entered sales order quickly and accurately
  • Tracked overseas port shipments
  • Take 50 - 60 calls daily
  • Do cold calling for sales
  • Managed high volume phone inquiries

Confidential, Cranston R.I

Responsibilities:

  • Negotiated existing business renewal contracts and upgrades of security systems
  • Handled confidential security information appropriately
  • Developed materials and various other sales penetration aides responsible for layout, design and sale of commercial and residential security systems which included CCTV, Burglar, Fire, Card Access, Intercom Systems

Confidential

Responsibilities:

  • Worked sales leads including cold calling
  • Retained one million dollars in revenue
  • Management
  • Facilitated on products

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