SUMMARY

• Around 7+ years of experience in IT industry especially with skills like Analysis, Design and Development, Customization, Testing, Implementation, production support and maintenance of various applications using Sales force CRM and Java/J2EE Technologies.
• Around 4 years of experience in Sales force CRM both as Administrator and Developer and 3 years of experience in Java/J2EE technologies.
• Good experience with Administration, Configuration, Customization, Development and support experience on Salesforce.com Platform.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Implementation and Integration experience using custom objects, Triggers, workflows/workflow rules, approvals, S - Controls, Visual Force Pages and Apex classes.
• Experienced in implementation using Apex Controllers, Triggers, Web Services and Visual Force Pages, Components, Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots and Dashboards.
• Well versed in Cloud Technology and on-premise infrastructure integration for Salesforce.com using Force.complatform, XML, Web Services and third party packages.
• Proficient in Data Migration from Traditional Applications to Sales force using Data Loader Utility and Informatica on Demand.
• Strong knowledge in App-Exchange Applications for integrating with Third Party Applications.
• Data Load for SDFC standard objects, custom objects.
• Used different data tools like Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• Experienced in administrating and developing projects on sales force platform.
• Expertise in development using Visual Force and Apex, SOQL, SOSL, WSDL, Web Services API and custom user interfaces using HTML and Apex tags.
• Extensive Knowledge in Design and Development of User Interfaces using HTML, DHTML, AJAX, XML, XSL.
• Extensively worked on CRM fusion to manage duplicates, mass edit and delete records, convert leads etc.
• Good experience and knowledge of Database Modeling.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL Server and PL/SQL
• Excellent team player and executes task under less supervision.
• Excellent analytical, communication and inter-personal skills.

TECHNICAL SKILLS

Languages: C#, C++, Java, JavaScript, SQL, Apex

Scripting Languages: JavaScript, CSS, PERL, JQUERY

Application and web technologies: Web Logic and Tomcat 4.x/5.x

SFDC Technologies: Salesforce.com configurations like Workflow Rules, Record Type, Role Hierarchy Validation, Quotes, Formulae, Custom objects, Page Layouts, Apex Classes, Apex Trigger, Visual Force, Force.com Web Services API, SOAP, REST

Knowledge Areas: Business Requirements Gathering, Design, Development, Testing, Implementation, Production Support

OS: Sun Solaris, UNIX and Windows 7 / Windows XP / Windows Vista/Windows-NT/2000

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Salesforce Developer

Responsibilities:

• Closely worked with Business Team and SalesForce.com consultants while implementing the solutions for the needs of organization.
• Demonstrated abilities in mapping business requirements and translating these requirements into applications functional specifications and detailed test plans and custom designing solutions.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked on Opportunity Page Layout Enhancements.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems.
• In-depth understanding of SFDC CRM applications like Sales cloud and Service Cloud
• Designed and developed workflow rules, validation rules, and customizations within Sales force.
• Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
• Created and deployed Several Reports using salesforce.com platform.
• Performed functions like periodic data cleaning and administered custom objects, workflow, and campaign management.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Coordinated development activity with Offshore Team.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Raleigh, NC

Salesforce Consultant

Responsibilities:

• Responsible for handling the tickets, defects and enhancements for the phase-3 of the project.
• Responsible for deployment of the code from UAT to Production after the approval of change request for defects & enhancements, from the client.
• Responsible for developing Apex Classes and Apex Triggers for various enhancements in the application.
• Developed the Workflow rules and Validation rules.
• Participated in design meeting for implementation of phase-4, 5 and contributed to technical approach.
• Involved in the development of phase-4, 5 and successfully deployed the code to the production.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Involved in the integration of Sales force-Outlook application.
• Developed and deployed the Custom objects, Visual force pages to suit functional needs of the application.
• Worked on the Salesforce sales module Standard objects: Accounts, Contacts, Opportunities, Quotes, and Activities and customized them to match the business needs.

Environment: Salesforce.com platform, Force.com platform, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script,Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Eclipse IDE Plug-in.

Confidential, NY City, NY

Salesforce Consultant

Responsibilities:

• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Designed and developed workflow rules, validation rules, and customizations within Sales force.
• Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
• Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
• Responsible for development of variousGUIScreens usingHTML, DHTML, JavaScript and JSP.
• Responsible for Coding usingJSP,Java Servlets, Struts and XML.
• Implemented Model View Control (MVC) architecture usingStrutsFramework.
• Responsible in writing DataAccesscodes usingJDBC and Oracledatabase as backend asModelcomponent.
• Developed Servlets to handle HTTP client requests using Servlet Request & Servlet Response objects.
• Developed programs to retrieve the data from aMS-SQLdatabase using JDBC.
• CodedHTMLandServlets.
• Responsible for Testing - unit testing & integration testing usingJUNIT.
• UsedAnt tool to build and deployapplication onTomcat Server.
• Writing procedures and Packages for Report Generation usingOracleas Database.
• Writing code for printing of Report pages inHTMLformat andMicrosoft Excel files.

Environment: Java, JSP, Servlets, Struts, XML, JDBC and Servlet, ANT, Apache Tomcat 4, Java Script, XML, DB2, JUNIT, Eclipse 2.0.

Confidential

Java/J2EE Developer

Responsibilities:

• Performed the roles of Java Developer and Administrator in the organization.
• Involved in Design and Development of application modules.
• Designed & developed GUI for claim creation, processing and tracking.
• Created Use Case Diagrams in UML.
• The user interface components are developed using Java AWT/swing API.
• Involved in capturing user requirements from business team and preparation of understanding documents for each of the functionality.
• Involved in development of the server side business logic for Input and output reports.
• Involved in the debugging, testing and designing of database.
• Involved in XML developing.
• Used XML parsers for to parse the data.

Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate 3.2/ 3.3, spring 2.0/ 2.5, Web Services, EJB, Servlets, SOAP, XML.