SUMMARY:

• Skilled, dedicated, and results - focused professional with extensive experience and comprehensive Information Technology background, encompassing the delivery of global technology solutions in areas of ERP platforms, Cloud transformation, IT infrastructure, data centers, offshore, onshore models and enterprise class networks platforms and Cloud Computing. Equipped with expertise in system improvement, global network assessment, data center migration, deployment, and management, along with project and program management. Experienced at proactively identifying and implementing new ideas and technologies to substantially improve experience and make product differentiation.
• Enterprise System Architectures
• ERP Platforms
• Cloud Computing
• Infrastructure Design and Implementation
• Process Improvements
• Data Center Transformation
• Enterprise Level Deployments
• In-Store Technologies
• Strategic Planning and Enablement
• IT Governance and Compliance
• Cyber Security
• Enterprise Data Management

TECHNICAL SKILLS:

Cloud Computing: Microsoft Azure, IBM Softlayer, Bluemix Cloud, AWS, 0365, Cisco Spark Coud, Nutanix Enterprise Cloud, Redislabs, API Gateways, Containers, Docker, CASB, IaaS, PaaSCompute, Storage, Converged and Hyper ConvergedIBM Power Systems, HPE, Simplivity, EMC, Cisco UCS, Cisco Hyperflex Nutanix HCIS, Pure Storage, Nimble Storage

Operating Systems: Windows OS, IBM AIX, IBM AS/400 V5R3, Red hat Linux, Centos, Debian

IT Security, CDN & Standards: Akamai Edge CDN, WAF, DNS, GTM, Cisco NGFW, ACS, Illumio Adaptive Security, Proofpoint, Blue Coat, Log Rhythm, Splunk, Cisco IPS, Symantec Antivirus, SSL, VPN, Cyber Security Platforms, Citrix Technologies, VMware, Nesses Vulnerability Mgmt., Fortify, System Experts

Identity & Access Management: Ping Identity, Azure AD, RSA, Gemalto(SafeNet), PKI Infrastructure

IT Governance & Compliance: PCI, SOC, GDPR, SOX, PII, Safe Harbor, ISO Standards

Replication, DR & Business Continuity: Zerto, DoubeTake, SQL Always ON, Azure replication, IBM, SunGard, Nutanix Metro Cluster

IT Service Management & Project Management: ServiceNow, SCCM, PPM, CMDB, ITOM, BMC Footprints, Change Gear, Jira, Project and Program Management

Datacenter Networking & Automation: Cisco ACI, ASA, CHEF Automation, Puppet, Citrix NetScaler, SDWAN, LAN, WAN, TCP/IP, WINS, DHCP, NFS, ISDN, T1, T3 Frame Relay, MPLS, DMVPN, Express Route

Enterprise Data Platform and Databases: Hortonworks Hadoop HFS and HDP, SQL 2012,2016, Azure SQLDB, Oracle 9i, 11G, Exchange 2016, Veritas, Legato, Altiris, Humming Bird NFS, CA Auto Scheduler

Enterprise Applications: SAP Retail & BI, Citrix Zendesktop(VDI),Great Plains, JDA PMM, STS R12, Sales Audit, MarketWorks (CRM), Lawson Financials, Retail Next, Shopper Trak, Arthur Planning & Allocations, Retail Ideas, MMS, AJB RTS, Data Vantage Xstore, Xcenter, IBM Data Stage, Oracle E-Business Suite, MS Dynamics, Navision, Epicor POS, Wincor TP.Net, ADP, Kronos, MS Office 365, SharePoint Services, First Data, Chase Paymentech, BAMS, MDM, 3E Elite Financial

Programming Languages: C, C++, Visual Basic, Microsoft .NET, SQL, Access, Oracle, SourceSafe, VBScript, and Crystal Reports

SaaS & Web: MS O365, Workday, ADP, App Dynamics, SalesForce, IIS, Web Shere, VeriSign Web Services, Digital Commerce

Communication Systems: Cisco UcaaS, Siemens 300, 4000 Hybrid Telecom IP System, VOIP, Cisco Unified Messaging Platform

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr. Technology Manager

Responsibilities:

• Developed a hybrid cloud strategy and deployed workloads to Microsoft Azure cloud platform resulting in reduction of overall TCO with highly improved infrastructure agility
• Enhanced and improved end user experience and performance on client/customer facing web based ERP applications by implementing Redis-labs in-memory database and Akamai Edge CDN platform leading to sub millisecond latencies and +75% overall performance improvement. The application layer security was improved with web application firewall, global traffic manager, Fast DNS with DDos protection capabilities
• Managed and migrated legacy service desk ticketing system to ITSM and ITIL based ServiceNow IT Service Management platform enterprise-wide with improved levels of overall IT support and service levels. Implemented several business process automations including HR onboarding and integration with SIEM, HRIS, infrastructure mgmt. & monitoring and hyper converged platform
• Developed an IT roadmap and business case to implement an enterprise private cloud platform with hyper converged platform stack in multiple geographical dispersed data centers with improved TCO and ROI estimated over $9 Million in savings. Built out the private cloud infrastructure in one of the global data centers.
• Negotiated a multimillion dollar agreement with Microsoft on Enterprise agreement, ELAs with Cisco, Dimension data (Global Cisco VOIP managed solution), VMware and Citrix leading to overall software licensing and support cost reduction by 30%
• Key role in working with office of governance and compliance in achieving and working towards PCI, PII, SOC I, II, GDPR regulatory compliance.
• Managed and organized the Information Technology Architecture committee to break down the IT silos and align IT initiatives to meet business needs and challenges with oversight from enterprise project management office
• Led the teams to build a highly resilient data center infrastructure with disaster recovery capabilities utilizing application aware technologies like Zerto, VMware, storage based replication, SQL Always ON and significantly improving upon RTO and RPOs objectives
• Built and developed strong vendor management and technology partner relationships to identify and leverage resources internal and external to the enterprise to enhance capabilities and enable cost-effective and innovative shared solutions in achieve business goals
• Implemented network segmentation, micro segmentation, adaptive security platforms with data at rest and motion encryption technologies to secure and protect PII and sensitive data enterprise-wide. Leveraged and consolidated IDaaS solutions and services for SSO, SAML, MFA and user identities
• Successfully leveraged bimodal IT practices, such as IT service management, as well as emerging methods, such as DevOps framework which led to agility and improved teamwork with Dev and Ops teams
• Built relationships with other IT leaders to develop a clear understanding of business needs; ensured cost-effective infrastructure solutions are in place to meet those needs utilizing hyper convergence, infrastructure automation, compliance and respond with agility to changing global business priorities
• Responsible for infrastructure annual operating and capital expenditure budget for I&O and managed expenses to stay within plan.
• Served as delegate for the head of I&O on IT planning and policymaking committees; drives the development of enterprise technology standards, governance processes and performance metrics to ensure I&O delivers value to the enterprise.
• Provided leadership, coaching and direction to the IT infrastructure engineering team and staff.
• Developed an Enterprise data strategy and roadmap to provide a distributed, secure and compliant information platform across multiple data domains including unstructured, semi structured and structured data. Evaluated and selected Hortonworks Hadoop platform for enterprise data management

Confidential, Rutherford, NJ

CTO

Responsibilities:

• Achieved 99.7% overall uptime utilizing the best of breed hardware, software and built resiliency and failover capabilities that supported deployment of network to over 800+ store and office locations in the USA and Canada
• Deployed high speed and secure DMVPN network to over 800+ retail locations resulting in secure transaction processing, In-store operational efficiencies and increased sales revenue by over $6M
• Migrated development, test, production platform workloads to IBM hybrid cloud platform to reduce overall IT infrastructure costs by over 30%
• Developed and implemented Store IT infrastructure and technologies including Network design, In-store retail analytics solution utilizing Retail Next, Shopper Trak, Digital Media and Content Management, Loss prevention, Kronos Time and Attendance, Labor management, Wireless, Mobile computing and Mobile POS solutions, MDM solutions
• Managed the upgrade of PMM JDA merchandising platform along with Oracle 9i upgrade to 11G, DR, as well as deployment of colocation solutions with IBM, and IBM AIX and P-series platform
• Administer the entire phase of global network deployments of various network technologies and services, which entail design and positioning of enterprise network
• Render exemplary service as leader of the core team during the global migration of data center services from Brazil to Zurich global data centers and hosted digital commerce pre-order infrastructure utilizing Oracle E-Business platform on IBM AIX and P Series infrastructure
• Successfully reduced contract cost with Cisco globally via ELA program by 64% and telecommunications cost by 30% through effective negotiation of vendor contracts for maximum ROI and cost containment. Executed a global contract with HP on all desktops, laptops & printing platforms for Dufry which resulted in standardization and cost efficiencies leading to Capex cost savings of $500k
• Deliver network initiatives, recommendations, financial ROI, and business case plan for the application of a common global network platform in 45 countries
• Successfully developed and implemented IT disaster recovery and business continuity plan with IBM DR services
• Automation and integration of SAP Retail payment module for check printing and EFT process using Printech Global Solution
• Ensure proper handling of over $10M budget to support IT infrastructure and maintain a strategic IT roadmap
• Successfully achieved PCI Report on Compliance as a level 1 merchant for multiple years. Leader in Cyber Security infrastructure planning and deployment in the areas of vulnerability management, Identity and access management, Risk Mitigation, IT Governance, Information Security Policy and Standards
• Led teams on global projects including data center migrations, Global Network platforms, IT assessments, Integrations, Store technology rollouts, key role in global IT steering committee and Vendor management
• Developed and implemented an Inventory management solution utilizing mobility cart, mobile computer and wireless infrastructure solution to eliminate manual processes and automate warehouse operations which significantly improved operational efficiencies and productivity by 75%
• Successfully migrated Crystal reporting platform to SAP BI Solution providing Dashboard, Ad hoc reporting, Analysis, mobility, empowering business users to make timely and informed decisions
• Implemented and managed 24/7/365 ITSM based helpdesk support team providing SLA driven support to 800+ stores and office locations in the areas of POS, Retail ERP, Business applications, IT Asset Management and Desktop support
• Implemented and managed centralized application delivery platform for all Retail ERP and Financial applications utilizing Citrix Technologies to improve end user experience with significant performance and efficiency gains

Confidential, Secaucus, NJ

Director of Information Technology

Responsibilities:

• Applied best practices in planning and managing the entire phase of multiple information technology projects to include budgeting, implementation, and utilization of quality and technically sound information technology applications within the retail business area, encompassing infrastructure, LAN, WAN, security, ERP, and store systems
• Led efforts in ensuring that all systems conform to best practices in the information technology industry
• Actively involved in the completion of information systems projects to enhance quality and efficiency of systems development and support
• Proficiently handled the maintenance of business applications and infrastructure, including NSB R12 legacy application, sales audit, and market works (CRM) on IBM P series and I series platform
• Established Digital Commerce store portal to deliver sales, fulfillment, reporting and analysis capabilities with centralized hosting infrastructure
• Spearheaded team in designing WAN architecture and security infrastructure in compliance with security industry standards, along with the management and support of enterprise data, voice and video infrastructure
• Oversaw the design, procurement, and execution of secured enterprise infrastructure in compliance with security industry standards and IT industry best practices
• Administered the evaluation of payment processing solutions and acquisition of AJB Retail transaction switch solution, as well as the installation and deployment of Retail Transaction Switch that improved faster checkouts and reduction in payment transactions fees
• Managed and coordinated the validation of high-level system requirements, development schedules, and resource estimates and budgets for an Enterprise Resource Planning system and acquired JDA portfolio suite
• Rendered keen oversight to the installation of Arthur Planning and PMM suite of applications, along with the deployment of IBM data stage as enterprise data transformation application on IBM P series platform.