Application Developer Resume

SUMMARY:

Three+ years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.
Experience with analysis, design, development and application support.
Proficient in analyzing and translating business requirements to technical requirements.
Strong database skills, Core Java and Advanced Java Programming and working experience in Sterling Order Management System.
Executed software projects under Pharma and Retail domains.
Good communication skills, interpersonal skills, self - motivated, quick learner, team player.

TECHNICAL SKILLS:

Tools: Cognos, SQL Developer, Toad, Service Now Management Tool. Version One. WinSCP

Software Products: Oracle 11g/10g, Sterling Order Management System, COM, SBC.

Languages: C, Core and Advanced Java, Oracle PL/SQL, RCP

O/S: Windows 7/XP

PROFESSIONAL EXPERIENCE:

Application Developer

Confidential

Responsibilities:

Handling end to end production support of different applications viz. SCEPTRE, LCRx, SAETR, and SYNCHRONY.
Managing and maintaining different environments such as Production, UAT, migrations and incident management etc.
Supporting production & UAT deployments and doing sanity checks to report any discrepancies.
Analyzing the incidents rose by customer in Service Now tool and update the customer regularly and close the incidents within the specified SLA (Service Level Agreement).
Monitoring batch SLA for source feeds and making sure that processed feeds are getting delivered to all downstream systems.
In order to support new feeds on boarding, raising CMP/GPA/CR requests to establish NDM/SFTP connectivity between source and DMS application server in prod/uat/dev environments and followed up with PCCM/SA/STE teams to get it done with in time.
Demonstrate excellent customer experience by On time and quality response to ticket, customer query, End to end ownership of issue /task assigned and work proactively with cross functional team to resolve issues and Ensure information quality in Service Now for Incidents & Problem tickets are good.
Providing L1/L2 production support for PRD GMS, Confidential & Confidential Product Assurance applications and ensuring Severity 1 tickets (Outages) and Severity 2 tickets are addressed as per time given in Service Level Agreements (SLA) without impacting any business loss for Confidential & Confidential .
Continuously monitoring Space consumption and server load for all application servers, working on space cleanup by working with Business users and application teams
Providing Support for Application Deployment at production and other activities like environment upgrades, Disaster Recovery, Continuity of Business etc.
Providing day to day project status to the customer in the same timezone, Preparing reports about daily batch status and daily incidents status
Whenever users face login/access/connection issues to applications, works with several teams to resolve.
Interact with various teams involved to investigate and resolve any issues or problems arising with the production jobs and environment.
Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.

Technologies/Tools: Eclipse, Oracle 11g, Toad, Service Now, SQL Developer, Cognos, Informatica.Coder.

OMS Developer

Confidential

Responsibilities:

Development for OMS modules Order Capture, Order Release, Shipment Confirmation.
Replicated configuration from previous release in Master, Dev & QA environments based on configuration merge documents and smoke tested Sales and Purchase Order Flow in different environments.
Regression Testing of several Business Process as FC, Vendor, Wholesaler, ACD,Non-ACD etc.
Com customization using RCP.
Encryptionthrough property files.
Order Fulfillment.
DB View based APIs, DB Extension for Inventory Update.
Purge Agents & Custom Purge Agents.
Order Monitoring.
Custom Time-Triggered transaction for purging files after FTP completion.
Time-triggered custom transaction for Inventory

Technologies/Tools: Eclipse, Oracle 11g, Service Now, SQL Developer, WinSCP, Star Team, Version One

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