SUMMARY

• IT Professional with 11+ years of experience as developing software in PEGA PRPC, Oracle, Java technologies.
• Have the extensive experience in JAD session, lead team and go - getter attitude.
• Have substantial designing experience on PRPC for implementing effective business solution using PRPC version 5.5 6.2, 7.1,7.2 and 7,3.
• Proficient in Pega Implementation cycle includes PRPC tool installation, Configuration, Design, Development, Migration from legacy app and Deployment of PRPC
• Involved in Designing High Level Class structure, Workflows and Rulesets in Pega PRPC.
• Experience in implementation of various PRPC PEGA Application, using pega objects like Flow actions, Decision Tables, Decision Maps, Declarative Expressions, and Indexes, Delegated Rules and maintenance.
• End to end application development experience for various projects which involves requirement gathering, analysis, design development, testing and implementation using Pega, Oracle, ETL, Web services, JAVA
• Experience in Code Packaging and Deployment PEGA prpc application.
• Experience in PEGA 7.3 text mode parsing using NLP using taxonomy PEGA customer service
• Experience in handling large amount data loading process using XML, Excel, CSV and raw text files using technologies UNIX, EDX, Informatica ETL, and Oracle.
• Experience in Agile/Kanban for project execution and user JIRA tool for story handling.
• Experience in PEGA PRPC for migrating client/server PB/dot net application to 3-tier PEGA PRCP
• Experience in using SOAP web service, XML, XSD parsers, JMS Queue.
• Experienced in RDBMS technologies like Oracle SQL, PL/SQL, and MS-SQL.
• Strong knowledge on developing SQL, PL/SQL- Stored Procedure, Package Programming, also performed Oracle Pl/Sql debug and Oracle performance tuning using execution plans, hints, indexes, TKPROF.

TECHNICAL SKILLS

Operating Systems: Windows 7, XP, Linux and UNIX

Primary Skills: Pega PRPC 5.5, 6.2, 7.1, 7.3, Appian, Salesforce, SQL/PLSQL, XML, XSD, SOAP, JAVA JSON, UNIX Shell Script, C#, HTML, ETL, Visual studio Dot net, Java, Angular JS, Node JS, JDK 1.7, Mobile SDK, flosum, GitHub

Tools: Altowa XML spy, MS Visio, Toad, PL SQL Developer, Rational Clear Case, WinCvs, Putty, star UML, Autosys, Crontab, AWS, SOAP UI, Fiddler and web developer

ETL Tools: Informatica, Data Stage

IDE & Tools: Eclipse,VS2010, Jira, Bugzilla, Mercury QC ALM, Google Analytics

Application Servers: WebLogic, Tomcat

Database: Oracle, Sybase, MySQL, Mango DB, Postgresql & Elastic DB

Middle ware: JMS, MQ, SOAP, TIBCO

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

Pega Lead Consultant

Responsibilities:

• Handling the projects from inception phase to go live and support the business process after go live on PRPC platform.
• Design and develop a new applicaton with multi stages and child case management approach.
• Re-design the framework layer for ERP system and reused the class to have a reusable to rules and activities.
• Added GetNextBest feature to applicaitonf to utilized the urgency and ordering of priority list.
• Develop and Design dynamically addition of data element, validation of data with ERP system, maintenance of data, and approval of data and publishing data to UDI FDA
• Develop the complex multi tab excel import and export module in PEGA
• Develop the single click submit from Confidential to GHX/FDA for UDI items with return acknowledgement integration
• Executed user stories using Scrum and Agile principles

Confidential - Chicago, IL

Pega Lead Consultant

Responsibilities:

• Develop the dynamic request routing based on input taken from customer email, and PEGA Chat input or customer phone using PEGA call.
• Developed the RPA based dynamic routing management design by decision engine using cross referencing PEGA Workbasket routing info based on Confidential product owners, products info, parameters, grouping
• Developed the SLA based reassignment and alert for timely responding to the end customer
• Developer the Email body reading parser using API javax.mail and POI files
• Migrated PEGA from legacy server to AWS AMI server with Cooperate VPC policy and auto scale features.
• Used taxonomy Pega Customer Service for NLP processing and deriving the percentage for sentiment models
• Experience in Managing the customer request life cycle, developed different kind of PEGA reporting metrics
• Experience in creating multi-level child cases and designing case dependency
• Follow agile model to execute the project using JIRA tool to track stories and issues.
• Used cascaded approved with child case data propagation to enable the dynamic approver.
• Successfully integrated Pega generated pdf file to DocuSign using JSON and DocuSign API. And enable the 2-phase authentication login and sms code authentication
• Developer the dynamic design screen layout, using which product owner can add the fields dynamically in PEGA data tables and it appears in a screen for the user to enter and Integration use this dynamic template name to process this dynamic fields ( All this without Production code change- Fluid Design Pattern).
• Developer the SOAP and REST Integration using WSDL, XSD, XML structure and used parameterized setting for storing multi-country host connector configurations
• Raised PEGA SR/CR and coordinated with PEGA SE team to deliver the required solutions.
• Configured the multi node server environment, manage load balancer and DR configuration.

Environment: Pega PRPC 7.2, 7.3, Tomcat, Oracle 11g, PL/sql, XML, SOAP, Json, Rest, Java, Web services

Confidential - Chicago, IL

Pega Lead Consultant

Responsibilities:

• For business approval for this project, Developed the POC by executing PEGA DCO wireframes mock up screens and flows
• Develop the new application from scratch using PEGA case management and successfully deployed to production.
• Design the PEGA class Structure, Properties, Activities, Flows and Service rules and developed POC using PRPC.
• Develop Case management stages, implementation classes, screen design
• Design approver framework to add dynamically approver, backup approver and Email details for each stage.
• Integrated to AS400 B4One security application to get current user information and use it for any changes.
• User Java POI 3.9 jar file to import data from excel and export to pdf report with 500+ pages.

Environment: Pega PRPC 7.1.5, Tomcat, Oracle 11g, Java, PL/sql, XML, SOAP, JSON, REST

Confidential - Chicago, IL

Pega Lead Consultant

Responsibilities:

• Experience in PRPC (Pega Rules and Process Commander) Development of flow, flow action, section, class, data model, activity flow, migration of ruleset and managing ruleset
• Develop the application includes dynamically addition of data element for each country without any code promotion ( Meta/Fluid structure design pattern)
• Develop the complex multi tab excel import and export module in PEGA for mass upload of data.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators
• Experience in implementation of requirement by doing Pega design, developing and integrations.
• Involved in executing POCs for the business requirements.
• Developing Activity, flow, section, class, data model, Agent and other objects in PEGA.
• Using Pega Next Best Action feature and analyzing new Pega features.
• Sound skills in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA and loggers.
• Integrated ERP system like JD Edward and SAP MDM module for systematic manager the inventory data.

Environment: Pega PRPC 7.1.5, Tomcat, Oracle 11g, PL/sql, XML, SOAP

Confidential, New York

Pega Lead Consultant

Responsibilities:

• Experience in PRPC (Pega Rules and Process Commander) Development of flow, flow action, section, class, data model, activity flow, migration of ruleset and managing ruleset
• Followed agile model for project execution and task activity are updated weekly.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators
• Working as lead developer with Offshore/Onsite
• Designing and developing the PRPC application based on the requirements using Case Management
• Performing Code review for offshore deliverables
• Involved in Bug Fixing Activities with System Architects.
• Involved in executing POCs for the business requirements.
• Developing Activity, flow, section, class, data model, Agent and other objects in PEGA.
• Using Pega Next Best Action feature and analyzing new Pega features.
• Inetegrated with exisiting java spring application using Spring integration.
• Developed and modified PL/SQL packages, procedures, functions, triggers, reports as per customer requirement to make new enhancements or resolve problems.
• Fixing existing application ticket, bugs, and runtime issues to ensure uninterrupted application processing.

Environment: Pega PRPC 7.1, web logic, Oracle 11g, PL/sql, XML, SOAP, Unix, SQL, Java, SOAP, JMS. Spring API

Confidential, New York

Pega Lead Consultant

Responsibilities:

• Experience in PRPC (Pega Rules and Process Commander). Proficient in Pega Implementation cycle which includes PRPC deployment, development, testing, trouble shooting, migration, up gradation and bug tracking and fixing.
• Experienced in migrating Pega 6.2 pega application to Pega 7.1 version, provided technical assistance on browser plugin and other integration issues.
• Working directly with client manager, followed sprint model for project execution and task activity are updated weekly.
• Worked extensively on gathering the requirement, providing the estimation, Design, Development and coordinating with the teams
• Attending sprint planning session, estimation session, sprint demo, maintain story board.
• Designing and developing the PRPC application based on the requirements
• Monitoring and debugging UNIX shell scripts for data integration issues.
• Sound skills in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA and loggers.
• Fixing existing application ticket, bugs, and runtime issues to ensure uninterrupted application processing.
• Experience in designing Class structure, Flows, Activities, Decision & Declarative rules and Rule set management.
• Good experienced Developer for defining class structure and hierarchy based on PEGA best practices and Guardrails, security based on role and privileges, configuring agents.
• Responsible for Production support, Application Maintenance, Enhancement of the existing application doing Impact analysis and DR support,
• Enable dynamic business rule using Drools, this could achieve dynamic rules management for current applications.
• Experience in handling multi node application server in weblogic with load balancing
• Analyzing, sizing techniques and providing story point to client requirement and verify the feasibility cycle.
• Developed and modified PL/SQL packages, procedures, functions, triggers, reports as per customer requirement to make new enhancements or resolve problems.
• Worked on oracle blob variable for storing the MS-office documents in database.
• Worked on backend performance tuning using explain-plan, TK Prof, Statistics, Index
• Mentoring the team and doing peer code review for deliveries
• Experience in implementing Business Intelligence Exchange (BIX)reporting
• Working with Integration components JMS, HTTP, and SOAP & MQ for Business Services interfaces.
• Maintaining project documentation and revision as and when required.
• Provided Support for SIT & UAT for entire project.

Environment: Pega PRPC 6.2, web logic, Oracle 11g, PL/sql, XML, SOAP, UNIX, SQL, Java, JMS.

Confidential, New York

Pega Lead Consultant

Responsibilities:

• Involved in implementing RPM application from front-end to back-end using PEGA 5.5 and oracle Pl/sql.
• Creation of activities for implementing core business logic.
• Created validation rules to implement business logic validation.
• Involved in creating integration rules like Rule-Connect-SQL using methods like RDB Save, RDB Open like fetching the data required, and updating customer information.
• Designed and developed the User interface for the application by creating the harness and section rules
• Query Tuning, optimization and performance tuning for optimum reporting performance capabilities.
• Prepared the Functional Specification and the Technical Specification Document.
• Creating UNIX shell based driver scripts for complete automation of the end to end process.
• Developing Stored Procedures, Triggers and Functions using oracle databases using Oracle Pl/sql.
• Reporting the project status to the client in a timely manner.
• Share technical knowledge with the team and contribute on their deliveries.

Environment: Pega PRPC5.5, Pl/SQL, SQL, UNIX scripting, XML, SOAP, Web Services, Dot. Net and XSD.

Confidential, Atlanta

Developer

Responsibilities:

• Understanding the business requirements, creating mapping document for data modeling, providing the validation rules.
• Leading a team of PEGA Developers, performing code review and guiding team on trouble shooting
• Developed an interface to integrate between different application using CVS import/export mechanism using Hyperion brio tool and oracle objects
• Developing Stored Procedures, Triggers and Functions using oracle databases using Oracle Pl/sql. Also doing performance tuning.

Environment: Oracle Pl/Sql, Informatica, UNIX, Visual Studio. Net, c#.Net, XML, Com/Com+, Hyperion