SUMMARY:

• Accomplished self - directed and integrity - driven IT professional with over 25 years of successful leading diverse technology projects throughout all phases of the project lifecycle and SDLC. Proven ability to effectively estimate, plan, coordinate, lead technical teams and meet deadlines of multiple projects.
• Customer results-focused and committed to executing first-class IT solutions on time and within budget.
• Strategic thinker with strong technical background thorough understanding of business needs and effective leadership skills.
• Brings strong leadership, management, and implementation and customization experience and has been involved in the delivery of complex ERP, HCM/Enterprise HCM (Peoplesoft, Workday, SAP, and Custom Platforms) solutions for various clients globally.
• Held various leadership roles where responsibilities included, project management activities such as, scope definition, work planning, and resource management. Spearheaded multiple work streams both functional and technical and was a key driver in managing the completion of build to deploy activities.
• Utilizes extensive delivery experience, leadership, and commitment to serve clients, which results in a successful integrated solution that is on time and within budget.
• Strategy and Leadership.
• Business and IT Vision.
• Strong Team Building, Mentoring and Influencing skills.
• All Phases of Project/ Program Management and SDLC execution.
• Global Enterprise Team Management, Multiple Vendor Management (onshore/ offshore).
• ERP Platforms Implementation Management, Custom Application Architecture and Development Teams Management, Quality Assurance team Management, DevOps, Disaster Recovery and Infrastructure Teams Management.

TECHNICAL SKILLS:

Programming Languages: AngularJS Framework, SQL Server 7-2014/ Stored Procedures, Visual Studio .Net-ASP.NET, VB.NET, C, C#, C++, XML, Oracle 10-11g / PeopleSoft 8.8- 9.2, PeopleTools, Application Designer, PeopleCode, SQR, Crystal, nVision and PS query, PS Excel to CI, Advanced PS Query, PS Mass Update, PS UPK, MySQL, Mobile, Google Analytics, SOX, VBScript, JavaScript, PHP, JAVA/J2EE, NodeJS, REST API/ Services, XML, SOAP, MQ/JMS, IIB, TomCat, Websphere Environments, Cloud App Development, Stream Computing, Web Technologies, ODBC, HTML, Cobol, JAVA, Crystal Reports, ADO, Oracle, EDI, FTP, Visual FoxPro 5.0-9.0, TestComplete 8-11.

Operating Environment: MS Windows, Novell, Citrix, MS DOS, UNIX, MAC OS 7.2-8.0.

Applications: MS Office 365, SharePoint 365, MS Project Server 2010 (Enterprise Project Portfolio Management Tool), MS Project, MS Visio, MS Excel/ Word, PowerPoint, IBM Rational Quality Manager 2.0, Clear Quest, eHP, iWay Bridge, Maximo 6.22, HRIS, LATS, PeopleSoft HCM, Khalix 3.5.5, Ceridian ESS, Oracle 10-11g, QlikView BI Solution, JIRA, Magic Change Request System, LIMS (Laboratory Information Management)/ LabVantage LIMS, Rally, ALM, Clarity.

Methodologies: PMI PMBOK, Scrum/ Agile/ Kanban, Waterfall, JAD/XP.

PROFESSIONAL EXPERIENCE:

Confidential, New Providence, NJ

Senior Technical Project/ Program Manager

Responsibilities:

• Managed Global Enterprise company-wide Technology Upgrade and Data Migration (Retail Foundation Release 1).
• Developed strong working relationships with technical teams, BA, QA, Business/ Functional teams, senior leadership and Steering Committee/ Approval Boards.
• Developed and Executed Strategic Enterprise Master Project Plan, Development Plans, Data Preparation/ Data Improvement and Migration Plans, QA and UAT Project Plans/ Milestones and Cut-Over Project Plan for Retail Foundation Portfolio of Applications.
• Managed Projects/ Program scope, schedules, risks and change control processes. Reported project statuses/ scopes/ schedules/ risks to Steering Committee.
• Managed Review/ Creation/ Improvement of Business workflows to sync with modern top-edge IT technologies across all teams and departments. Coordinated delivery of 40 blueprint workshops, 150+ Business Process Flows (Visio), and 190+ Business Process Detailed Design Documents.
• Coordinated gathering and delivery of requirements (FNFRD) and completion of Fit/Gap analysis process with BA and SME teams. Coordinated delivery of capturing over 3000 requirements.
• Managed Data Warehouse architecture development and creation as central repositories of integrated data for TPM (Tiffany Product Management) application and JD Edwards E1 platform. Managed development of BI reporting modules and customizations.
• Managed complex integrated custom Applications development and deployment (Tiffany Vendor Exchange, Tiffany Product Management), Global ERP platform implementation, upgrades and customizations (JDE E1, JDE World, Microsoft GP, HCM/Enterprise HCM) including integration with downstream applications.
• Guided and mentored all teams to use SDLC, best IT industry practices and methodologies (Agile Scrum/ Waterfall) and follow up PMO recommendations. Trained and coached Project Managers across organizations to implement and execute Agile methodology.
• Interacted directly with Business and Functional Stakeholders, Executive team, Steering Committee and Boards, Development, QA teams and Business/ SME teams (Merchandising/ Manufacturing/ Design/ AR-AP, Sales and HR teams).
• Managed and mentored project teams (onshore/ offshore); worked closely with Merchandise, Account Management, Infrastructure, Legal, Compliance and DevOps Management.
• Managed QA teams (test plans/ schedule/ reports; test objectives, test cases, test scenarios, system functional/ regression/ negative/ performance/ automation testing, UAT testing). Reviewed open defects with QA and Dev teams (ALM), prioritized fixes and prepared new Build schedules. Prepared QA documentation and followed-up with teams to close all high/ medium priority defects.
• Managed more than 70+ resources and 4 Vendors (onshore/offshore). Program revenue exceeded 30 million dollars.
• Managed upgrade and configuration of AIX on IBM Power iSeries AS/400 systems. (IBM PPA, ILMT, licenses, Open source utilities, StandGuard Anti-virus and etc.).
• Managed iSeries 3rd parties tools and custom applications support and upgraded (libraries, objects, RPG programs, Implementer, Robot scheduler, Control-M scheduler; Oracle based JDE E1 Application, etc.). Developed applications portfolio support strategy.
• Managed migration of Applications Portfolio to Cloud technology.
• Guided Infrastructure, Cybersecurity and QA teams during Program execution.
• Delivered Global Enterprise Program on time and budget (Retail Foundation Release1).
• Managed HRIS HCM/ Peoplesoft HCM customizations development and deployments.

Environment: PMI PMBOK. MS Office 2010, MS Project, MS Visio, Development methodologies: Scrum/ Agile, Waterfall, XP. AngularJS/ mobile apps, Magento, eCommerce, SQL Server2014, Vendor Management, BA/ QA Best Practices (Requirements Traceability/ Black Box Functional testing approach). Performance testing (HP LoadRunner, HP ALM, Jira), ServiceNow tool, Control M tool, EDW/ ETL, Oracle ERP- JD Edwards Enterprise1 and JD Edwards World (170 stores world-wide) - upgrade, packages implementation and customizations (Financial Management -AP, AR, Landed Cost Accounting, Expense Management, General Ledger, Manufacturing/ Supply Chain/ Style-Item-SKU Creation/ Order Management, Product Variants, Inventory Management and etc.). Peoplesoft HCM/ Human Capital Management 9.2 upgrade and customizations. HRIS customizations. MQ, IBM Enterprise Bus-IIB, MIPS.

Confidential, New Providence, NJ

Senior Client Delivery Manager

Responsibilities:

• Defined Enterprise IT account strategies for major pharmaceutical clients (AstraZeneca, Pfizer, and Sanofi) and improved applications development processes.
• Implemented full SDLC and best IT industry practices for clients (across all the teams).
• Managed Project Managers and Development/ BA/ QA Leads (12 direct reports).
• Interacted directly with client business stakeholders and development teams for ROM estimations, RFP and SOW preparation, PO approvals and sign-offs.
• Managed Salesforce platform Veeva Events implementation and customizations (Centris) including cloud and mobile.
• Managed project budget and consistency/ management reserves.
• Managed and mentored project teams (onshore/ offshore); worked closely with Steering Committee, Account Management and Product Delivery Management.
• Integrated efforts with QA, Infrastructure and Information Security teams.
• Managed ERP configurations, customizations and upgrades (Workday HCM, Microsoft GP, HCM/ Enterprise HCM/ Human Capital Management, HRIS, Concur) and integration with downstream applications and vendor payroll systems (ADP, Intuit).
• Managed Data Warehouse creation as central repositories of integrated data across all customer platforms and applications (Veeva/ Salesforce, RXP, PFX, EFX). Managed development of BI reporting modules and customizations.
• Managed QA teams (test plans/ schedule/ reports; test objectives, test cases, test scenarios, system functional/ regression/ negative/ performance/ automation testing, UAT testing). Reviewed open defects with QA and Dev teams (ALM), prioritize fixes and prepared new Build schedules. Prepared QA documentation and follow-up with teams to close all high/ medium priority defects.

Environment: MS Office 2013, MS Project 2013, MS Visio 2013, Methodologies: Scrum, Agile, Waterfall. Onshore/ Offshore Vendor Management. QA Best practices and White Box/ Black Box approaches. BA Best Practices and Requirements tracing process. Clarity tool, Salesforce platform, ERP applications including HRIS HCM, Peoplesoft HCM 9.1 (data migration and new implementations), Veeva Events (implementations and customizations), as well as, development of external custom data feeds and API Interfaces with SAP HCM, Viewpoint, Confidential, RAC Central and Workday HCM.

Confidential, Albany, NY

Senior Technical-Functional Project Manager

Responsibilities:

• Managed and coordinated all aspects of PeopleSoft HCM 9.2 implementation, data preparation and Core App customizations for 68 public sector agencies (scope, tasks, resources, deliverables, change management process and etc.).
• Coordinated Design, Development, Test, UAT and User processes and mentored Production Support teams.
• Established PMO processes and led PMO and Steering Committee meetings.
• Participated in new hire interviews; formed teams, managed and mentored project teams.
• Designed SharePoint sites (MS Office 365) and prepared project documents.
• Managed requirements capturing, participated in Functional Fit- Gap sessions with SMEs and solutions architecture meetings with the Vendor (Oracle) and Infrastructure teams.
• Led Oracle 11 to Oracle 12 upgrade project and Infrastructure upgrades.
• Configured PPM tool (including teams ).
• Managed QA teams (test plan/ schedule/ reports; test objectives, test cases, test scenarios, system functional/ regression/ negative/ performance/ automation testing, UAT testing). Reviewed open defects with QA and Dev teams (ALM), prioritized fixes and prepared new Build schedules. Prepared QA documentation and followed-up with teams to close all high/ medium priority defects.
• Managed creation of central PeopleSoft EDW for all agencies in scope (including BI and statistical modules).

Environment: MS Office 2013, MS Project 2013, MS Visio 2013, PeopleSoft HCM 9.2: Payroll N/A, Workforce Administration, Time and Attendance, Benefits, Self-Service modules; Siebel CRM modules. Reporting Tools (Query, PSnVision, BI Publisher). HRIS upgrades and customizations. PeopleTools (Integration Broker, Application Engine, UPK). Data preparation and integrations and data feeds.

Confidential, NJ

Technical Project Manager/ Program Manager/ Program Director/ PMO/ EPMO

Responsibilities:

• Established IT PMO/ EPMO processes for the matrix organization with highly complex multi-platform environments
• Developed technology road maps, workflows, workflow/ process flow diagrams for Applications Portfolio.
• Successfully managed development and QA testing of multimillion dollar Programs/ Projects.
• Served as Senior Leader with primary authority and accountability to build, train and coordinate in-house and offshore technical teams (BA, Dev, QA, IS).
• Developed ERP systems Support strategy. Microsoft Dynamics/ GP. ADP, Intuit.
• Established and managed relationships with offshore/ onshore vendors to deliver projects on time and under budget. Developed and managed RFPs, SLAs, Project Charters, Project Directories, Project plans/ schedules, Change Management process and other PM documentation.
• Developed and coordinated Disaster Recovery plans and procedures.
• Prepared for and helped the company to successfully pass KPMG and Sobel IT Audits (with no audit points three years in the raw).
• Implemented security policies- SOX and SAS-70. Worked with audit teams.
• Implemented Privacy rules according to HIPPA regulations for all hardware/ software applications and electronic data feeds/ transaction/ EDI, adjusted business workflows accordingly. Prepared and run presentations for business teams and field nurses to follow-up HIPPA regulations. Prepared documentations (plans, tasks, meeting agenda/ notes, risk logs and mitigation steps) for HIPPA auditors.
• Managed development of EDW/ ETL Data Warehouse and Staging DB. Migrated Portfolio of Applications to Cloud.
• Lead, mentored and coached direct reports: 5 Senior Project Managers, 4 Project Coordinators, and indirect reports: 60 team members (2 vendors).

Confidential, Morristown, NJ

Enterprise Program Manager/ Program Manager

Responsibilities:

• Organized PMO/ EPMO department and established PMO processes for the IT department. Created templates for PMO and implemented PMO processes across all technical teams. Led strategic PMO meetings, assigned and prioritized ongoing projects according to business needs. Presented monthly/yearly IT plans to Portfolio Committee.
• Implemented SDLC processes across the organization. Developed technology road maps, workflows, workflow/ process flow diagrams and wireframes.
• Led, trained, and mentored 3 junior Project Managers and 34 team members.
• Managed large and ongoing medium size projects.
• Managed relocation of 7 Data Centers around the Globe (Morristown, NJ; Dublin, Ireland; Montreal, Canada).
• Developed and coordinated Disaster Recovery plans and procedures.

Environment: MS Office 2010, MS Project 2010, MS Visio 2010