| Confidential Developer / Senior Analyst | - Responsibilities included but not limited to analysis, documentation, and development of internal and external applications.
- Developed Internal Auditing Applications using connectivity to an Oracle Database and J2EE technologies including JDBC, JMS, EJB, MDB, JSP, SOAP, Websphere 6.1/6.0, Spring and Struts
- Responsible for implementations of new customers within the companies ASP model Develop functional and technical specifications for account implantations and enhancements Lead meetings between internal and external parties Produce detailed level reporting using pl sql, crystal reports, as well as ms access. Created internal accounting utility to ensure 100 accuracy and timeliness of billing Responsible for the data architecture for Oracle Databases, including Data warehouse Responsible for all EDI transmissions to and from clients.
| | | Confidential Senior Systems Analyst / Developer | Responsibilities included Database planning, Software development/testing, documentation, and report production for clients. Display a mastery of organization, specification documentation, program development, monitoring and follow up project implementation. Developed functional and technical specifications for the Alternative Investments Group Lead meetings between the Investor Services Group, PFPC Accounting Group, Technology group and external Financial Investment Firms Produced detailed level reporting using SAS and SQL. Developed models to determine employee and system productivity. Created a front end application built in SQL Server utilizing Visual Basic. Created Crystal Reports and proprietary software for internal/ external clients Designed and developed Statements for external clients most exclusive partners Responsible for the data architecture contained within PFPC's Oracle Database | | | Confidential Business Analysis Team Manager | Responsibilities included constructing, producing executive level MIS reports to track and monitor Correspondence and charge backs performance for Bank One, conduct analytical exercises in order to evaluate and improve existing report processes to reflect the changes in business strategies and policies. Display a mastery of organization, specification documentation, program development, monitoring and follow up project implementation. Developed MIS reporting to monitor progress of various functional areas throughout the Bank Set up automated process to proactively monitor volume volumes and send email notifications if volumes are not within an acceptable variation from standards Pulled, manipulated, and analyzed large quantities of data across several databases and platforms Responsible for the automation of all manual Correspondence and Chargeback reporting using SAS, SQL, and UNIX. Generate models to predict future staffing needs based on a current and historical trend analysis Worked with CMS IS on the development of business requirements and technical specifications. Managed a team of 6 quantitative business analysts. Develop and maintain all contact models for card member service departments Worked with Marketing groups to create, implement, and maintain various models and communicate results in presentations to clients and senior management Analyzed calls center data and provided cost cutting recommendations. Developed new advisor metrics used to measure and increase performance. Helped increase advisor productivity by 17 percent. Assisted in re engineering the incorrectly posted process and produced detailed reporting, resulting in a 5,000,000 savings to the bank. The new process will help alleviate card member contact and improve customer service. Used SAS Programming to analyze data and produce detailed reporting. Helped produce on line reporting to help track progress of newly initiated programs. | | |
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