Solution Architect Resume

OBJECTIVE:

I am looking for challenging opportunities to broaden my experience in IT implementations in customer - focused supply chain management in retail as well as other industries.

SUMMARY:

Strong understanding of inter-disciplinary relationship of supply chain functions and its impact on customer service.
Experience in defining and implementing strategic IT vision and roadmaps for retail organization.
Architecture and implementation of omni commerce solutions (e.g. ship from store, pick at store, channel agnostic returns, global inventory visibility) based on IBM Sterling commerce products to achieve cross-channel integrations for seamless customer experience across all channels.
Programming, debugging and customization on Sterling’s extensibility framework for Web console, RCP based UI and Foundation backend.
Performance assessment of live solution, root cause analysis of performance issues and fixing common performance issues e.g. database locking, JVM GC tuning.
Setting up processes to adopt agile implementation methodology and to develop test driven development culture in development teams for IBM sterling enhancements and customizations.
Setting up best practices with DevOps, ITOps and IT support teams for support, maintenance, upgrades and enhancements in live Sterling OMS solutions
Provide technical support to Sales team in preparing pitches for Sterling OMS/Call center services sales
Hiring and Sterling OMS teams in US and offshore location.
Mentoring new team members to adopt best practices in Sterling OMS

TECHNICAL SKILLS:

Development Tools / Languages: JAVA, J2EE, JMS, IBM Websphere Server, WebLogic Server, Jboss Server, JSP/Servlets, JavaScript, XML, XSLT, PL/SQL, SQL, Shell Scripting, Junit, TestNG

Operating Systems: Linux and Windows

Database: Oracle, IBM DB2, MS-SQL Server, MySql

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

Presales and sales of sterling OMS and call center implementation services,
Hiring/Mentoring,
Coordinate for implementation of best practices,
Reusable Tools development

Confidential

Responsibilities:

Performance assessment of existing solution and infrastructure to identify improvement areas and coordinate with various teams to fix the issues
Help development team to adopt test-driven development to support Sams club’s agile development goals
Analyze the issues with deployment process and identify improvement areas to reduce the downtime.
Identified sterling solution areas causing performance issues and re-design components for better performance
Developed processes for implementing new sterling hot fixes on entire environment landscape, its rollback in case of failure, regression testing strategies/processes.

Confidential

Solution Architect

Responsibilities:

Architected and developed enhancement in existing system to query store inventory from website, enabled the system to use the node-capacity feature, architected and developed the solution to track the inventory movements within store to fulfill BOPUS orders, enabled the system to use smart sourcing features.

Confidential

Senior Project Manager

Responsibilities:

I worked to develop a road-map and strategy for integration with Groupon and to enhance the existing system to capture the serial numbers of shipped products.

Confidential

Solution Architect

Responsibilities:

Architected and developed end-to-end OMS and Call center implementation with more than 80 interfaces with different systems. The key challenge in this implementation was process changes required to move from mainframe based system to Sterling,

Confidential

Lead Consultant

Responsibilities:

Worked as integration architect to lead and develop integration of Sterling OMS and WMS with various external systems including Direct-tech, Oracle Item master, Oracle general ledger, vertex, Pitney Bowes and many others

Confidential

Solution Architect

Responsibilities:

Architected and developed OMS and call center solution for UK and Ireland operations. The key challenge for this implementation was to keep it on-budget by keeping the implementation as simple as possible. The entire implementation cost was less 1 Million USD.

Confidential

Solution Architect

Responsibilities:

Architected enhancement to existing OMS and Store Ops solution to enable store inventory inquiry from web site, integration with POS system to capture orders and executing returns.

Confidential

Solution Architect

Responsibilities:

Architected and developed OMS solutions to manage fulfillment of the software, warranty and subscription orders. The key challenge in this implementation was to model the various product bundles which included warranties and accessories as well. Also some of the software orders were fulfilled online. We also developed solution for monitoring store inventory including transfers.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship