SUMMARY:

• Solutions oriented Sr. Virtualization / Storage / Systems Engineer, utilizing 15 + years of experience with proven success in conceptualizing, planning, architecting / designing, implementing and supporting heterogeneous environments including Virtualized Multi - Tenant Data Centers.
• Detail oriented, organized, creative and analytical problem solver with ability to prioritize based on the best interests of the business.
• Success with capacity planning, configuration, change & release management, service level management and knowledge transfers.
• Team player possessing quality professional leadership skills when interacting with customers, employees and vendors.
• Asset and hardware life-cycle management supported by a project management framework from initiation to closure.
• Data Center & Infrastructure security framework best practices adhering to industry standard security compliances.
• Tier I-V enterprise compute / network / storage, data center, architecture, implementation and engineering support experience.

TECHNICAL SKILLS:

Virtualization/Cloud:: Confidential Vblock, NetApp FlexPod, Confidential vSphere/ESX(i) 3x-6x, vSphere vCenter 3.x-6.x, Confidential Horizon View / vRealize suite, Confidential vCloud Director / vCAC, SRM, vCOPS, Hyperic, vFabric suite, vRealize Suite, NSX (SDN), Xen Server, Microsoft Virtual Server (Hyper-V), MS Azure, Amazon AWS/EC2, GitHub, Puppet, Bash, Python(light), vMA, vCLI, PowerShell.

Storage: Pure, Nimble, NetApp FAS/Filers, NetApp CDOT Cluster mode, NetApp VSC/SMVI/OnCommand System Manager, Confidential VNX5700/VNXe/Unisphere/Powerpath, Recover Point, Data Domain, IBM V7000, DS4300, hardware and software RAID, FC, FCoE, iSCSI, CIFS, DFS, NAS and SAN clusters using Cisco MDS fabric switches, DCNM/Fabric Manager, QLogic, Confidential Emulex HBA s.

Disaster Recovery/BCS: Confidential SRM, VDR, NetApp: SMVI (Snap Manager Virtual Infrastructure), VSC, DFM (Data Fabric Manager), Confidential VSI, Computer associates ARCserve BrightStor for Windows, Confidential Retrospect Backup, vRanger Pro, Veeam, VCB, Mimosa/Nearpoint, NetApp Snap Mirror and Snap Vault, Symantec BackupExec, Mozy Pro online backup, Tivoli, AWS Glacier and a variety of other backup/DR technologies.

Security: ISS IPS Site Protector, ISS Proventia, Cisco PIX, VPN, Cisco ASA, Palo Alto, Juniper, NetScreen, CheckPoint, Fortinet/FortigateAirDefense Mobile/Enterprise Wireless IPS (layer2). Nessus, Backtrack, Metasploit and multiple other security and pen testing utilities.

Platforms: Microsoft Windows Server NT/ 2000/2003/2008/2012 (R2), Windows XP-10; Active Directory, Exchange, IIS, SQL (R2). Various Linux flavors including, SUSE, CentOS, RedHat, Ubuntu., WSUS/SCCM, Bigfix/IBM Tivoli Endpoint Manager.

Compute/Network: Cisco UCS converged infrastructure environments, Dell Servers and PowerEdge blades, IBM Servers and BladeCenters, HP Servers, BladeSystems and Proliant servers, HP Procurve switches, Cisco Nexus 1000v virtual switches, Cisco 6500 series, Nexus 5k/7k (layer2). Zero/Thin client solutions such as Wyse, Cisco, Teradici, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Bay Area, CA

Technical Engineer

Responsibilities:

• Contract / Project Engineer for a Federal Compliance program, DFARS, at an International Federal contractor-client, my work was done half on-site and half remote. They had multiple sites internationally, I was focused on the US with at least 12 different sites spread across the US.
• Performed all technical duties associated with the compliance program, technologies including NetApp, Cisco Switches and AP’s, various Confidential and Windows / AD related duties.
• NetApp changes included, OnCommand upgrades, ONTAP upgrades, disk and firmware upgrades, various system settings such as, truing up DNS, NTP, verifying auto-give back / HA settings, and various other options to assure DFARS compliance.
• Racked, mounted, installed and configured 65+ Cisco 2960x switches. We were replacing their old ones, so duties including creating new configs based on old ones, switching them out one for one, connecting them to core / access ports, verifying connectivity after changes, moving every plug and organizing cable nest.
• Performed heatmap / site-survey analysis of a sites WiFi, implemented WiFi controller pair, upgraded controller firmware, upgraded AP firmware, connected controllers and AP’s to existing network/VLAN, etc., assured connectivity afterwards.

Confidential, Bay Area, CA

Technical Engineer

Responsibilities:

• Provided general technical consulting and services on a few side projects including implementing a Cisco Nexus 3172 and Cisco 3850 stack utilizing virtual port channel on the Nexus switches.
• General consulting work for existing clients in the virtualization/cloud space.

Confidential, Oakland, CA

Infrastructure Engineer

Responsibilities:

• Senior Infrastructure / Data Center Engineer responsible for both physical and virtual environments, including but not limited to multiple storage platforms, security, virtualization, DevOps, automation and disaster recovery, spanning two datacenters.
• Performed all engineering duties for the entire storage fabric including Cisco MDS 9100 fabric switches, Confidential VMAX 10k/200k, Confidential VNX 7500/7600, Confidential CX NAS, Confidential Recover Point, Confidential Data Domain, FusionIO, 8 Pure FA400 arrays totaling around 3+ petabytes of data.
• Worked with multiple teams diagnosing and resolving performance issues in the physical and virtualization space all the way down to the LUN/Disk/Array level.
• Storage and server capacity management and data center space / refresh project.
• Asset management assessment for both physical and virtual space, including creating PowerShell scripts to supplement tools.
• Performed code/version upgrades and support renewals across most storage platforms in the environment including Pure, VNX, Recover Point, etc…
• Provided LUN/storage requests for DB2/SQL teams and made backup/data management recommendations accordingly.

Confidential, Denver, CO

Disaster Recovery / Business Continuity Architect

Responsibilities:

• Lead Architect for all disaster recovery projects, encompassing the entire enterprise infrastructure, both physical and virtual. The projects involved multiple vendors, several data centers spanning a vast array of platforms and applications.
• Designed, developed and coordinated disaster recovery efforts, technical architectures, operating procedures and deployment strategies which included the Automation of the failover and recovery processes.
• Utilized data center failover technologies including, but not limited to Confidential SRM with a NetApp NFS backend infrastructure for their SAP environment and a block level IBM Global Mirror / SVC SAN for their legacy infrastructure. Both environments are also being backed up using Symantec NetBackup with some data being backed up to physical tapes shipped offsite.
• Investigated replication scheduling, lag times, line / wire rate capacity, transfer rates, data flow and data prioritization for overall impact on the current replication circuits and the effect on the wire during production and ATOD (at time of disaster).
• Created documents and diagrams such as a network diagram showing IP isolation and IP space conflict protection ATOT (at time of test) and ATOD for the Board of Architectural Review (BAR) and executives.
• Escalation point for architects, engineers, managers and project managers regarding all things related to the DR project and infrastructure.

Confidential, Denver, CO

Sr. Cloud Engineer

Responsibilities:

• Cloud storage / virtualization project work in a Virtualized Multi-Tenant Data Center environment.
• Primary project(s) consisted of auditing (FlexPod) storage/virtualization environment over 3 physical datacenters consisting of UCS 5108 chassis/C series blades, multiple HA pairs of NetApp FAS 3240/8040 2-Node clusters with two tiers of disks utilizing NetApp cDOT/Clustered ONTAP
• Created customer to vDatastore to volume mapping in regards to snap replication schedules for customers data.
• Performed Cisco Nexus 1000v VSM/VEM ver upgrade to 5.2(1), and firmware adapters, CIMC, IOM’s, BIOS
• Resolved NetApp SMVI spanned entity issue within vSphere / NetApp VSC.
• NetApp Code upgrade plan to 8.2.2P1cDOT and card swap.
• SQL data management project including SMSQL, SnapDrive and DSM discovery, maintenance and clean-up.
• Audited Storage environment to help customer towards meeting FedRAMP/compliance.
• Audited virtualization environment including but not limited to ESXi host security hardening, proper pathing policies, DRS/HA configuration, host affinity rules for application sets, VM/host decommission process.
• Using Puppet, deployed/setup Windows IIS and Apache, Tomcat, installations for various web vApps in their Web server farm especially as it related to disaster recovery.
• Utilized custom scripts in bash, PowerShell, vCLI, Python and other various scripting languages/tools for generating reports, discovery, health checks and automation purposes.

Confidential, Denver, CO

Sr. Virtualization / Sr. Systems Engineer

Responsibilities:

• Senior Engineer and technical advisor to management regarding all things infrastructure as it relates to virtualization: storage, compute, network and the ongoing management/operations in a corporate, enterprise environment.
• Architected and Implemented Bigfix / IBM Tivoli Endpoint Manager across 1000 subnets and over 12,000 devices across 30-50 disparate domains. Provided interim operational support during project transition period while adhering to security and regulatory compliance.
• Produced project artifacts / docs and provided recommendations while working with operations, security and other project teams to define the Bigfix project as a whole.
• Confidential vSphere upgrade from 5.0 to 5.5 and current Confidential environment refresh improving virtual networking (layers 1-4), VLAN tagging / trunks, storage performance and connectivity, multi-pathing, datastores and storage containers, DRS/HA/vMotion settings and overall vCenter optimization / organization.
• Multiple IBM System x3850 X6 server purchases/configurations/installations in conjunction with a server refresh and ESXi code refresh including updating firmware and drivers across all hardware.
• Utilized scripting languages such as PowerShell, vCLI, vMA, bash, Python and other custom languages for the purpose of generating reports, logs, automation and orchestration, etc.
• Confidential Horizon View implementation project.

Confidential, Denver, CO

Vblock Solutions Architect

Responsibilities:

• Project based Vblock Deployment, Implementations and Migrations for various Enterprise class clients across US and Canada. The Vblock consisting of: Confidential VNX/VNXe’s, Cisco Nexus 5548’s, Cisco MDS 9148’s, 6248 FI’s, UCS Chassis with m2xx blades. In addition, all the Confidential code and management servers sitting on top of all the bare metal. This is a cloud in a box: compute, network, storage and the management of the first three. Mainly focused on large enterprise, 5000+ heterogeneous server environments, spanning multiple industries.
• Assisted / shadowed the deployment and implementation of 1 out of 4 Vblocks at a major financial institution’s DR site in Denver, CO as an active Vblock D&I Team member participating in the install and configuration of Confidential 5.1 code and troubleshooting various hardware/software issues across the entire Vblock.
• Assisted team with test plans, i.e. verifying proper power failure, network failure, storage processor failure, power supply etc… Verifying HA events throughout cloud.
• RCA: Analyzed and troubleshot a post-installation (VUM) Confidential update manager issues per an in depth look at multiple log files, alerts, events and alarms. The issue was finally resolved by a complete reinstall of the VUM database.
• Participated on the Vblock D&I team for a major client, in addition will also be a part of the 2nd D&I team for the 2nd site per the client’s infrastructure including cabling, install, setup and troubleshooting various other infrastructure issues.

Confidential, Denver, CO

Storage & Virtualization

Responsibilities:

• Client Data migration project for major national and local Emergency Services Medical provider: Migrated terabytes of data from IBM 4800 & 5100 SAN’s behind an IBM SVC to a NetApp FAS/V6210 and a FAS/V3270.
• Performed data architecture and migration for a large SQL farm housing Tier1-3 medical applicationsin a 5000+ heterogeneous server environment across the nation.
• Used the following tools from NetApp for various tasks: SMSQL, SnapDrive, SME, Single Mailbox Recovery, NetApp Balance.
• Installed NetApp software (i.e. MPIO, SMSQL, SnapDrive, HUK, DSM), MS hotfixes, .Net 3.5.1 - inside all flavors of Microsoft OS from Windows R2.
• Confidential SME per a VM performance problem with a citrix virtual desktop issue running on top of Confidential . Per ESXTOP the DAVG storage stat rose above 5000ms causing ‘aborts’ and lockups in the GUI which pointed us to improper embedded drivers from IBM’s pre-loaded ESXi (embedded) flash stick.

Confidential, Denver, CO

Consulting Systems Engineer

Responsibilities:

• Performed Virtualization/Storage Consulting services as it related to ITaaS in large, 10,000+ server environments to medium size of 500+ server environments across all industries and compliances.
• Teamed with fellow Engineer at PEAK for a NetApp / Confidential project at Global-Enterprise client, e.g. setup VSC, SMVI, DFM, snap mirror and snap vault. SME on troubleshooting efforts for cold migrating VM’s and setting reconnecting DFM/OpsManager with newly provisioned storage utilizing Clustered ONTAP.
• Participated alongside Juniper Networks with an access / aggregation / core layer replacement project at a Major Federal Credit Union in Colorado Springs, CO.
• Assisted with discovery meetings for Confidential ’s Accelerate Advisory Services program for PEAK’s major / global client. Advisory Services is program that assess the client’s environment as a whole to see where deficiencies are in the current and future Virtualization efforts and then is presented to the “C” level.
• In conjunction with Confidential professional services, facilitated the discovery meetings for an SRM project at Major hospital in Denver, CO.

Confidential, Denver, CO

Senior Systems Engineer / Virtualization & Storage Architect

Responsibilities:

• Lead the redesign and architecture projects for the entire Virtual (vSphere 5.0) and Storage (NetApp ONtap8) infrastructures in respect to security, management, administration, monitoring, backups and disaster recovery in an environment spanning North America with 5,000+ heterogeneous servers
• Suggested upgrades to virtual and storage infrastructures as seen based on business needs.
• Provided design, install, and architecture support for our co-located datacenter including servers, routers, layer 3 switches, firewalls, fabric switches and FC and iSCSI SAN's.
• Storage engineer for two NetApp FAS 2040's utilizing the following software suites and feature sets: Snap Drive, Snap Manager for SQL, Sharepoint and Exchange, Snap Vault, Snap Mirror, OSSV (Open System Snap Vault), SMVI, DFM/OpsManager, OnCommand, NetApp Host utilities and VSC (Virtual Storage Console).
• Supported an IBM 4300 iSCSI SAN using IBM System Storage DS Storage Manager 10.
• Connected and configured our Confidential hosts to switchports in our iSCSI environment using a Cisco 3560 iSCSI switch and Cisco MDS 9000 fabric switch.
• Researched and performed data recovery using BackupExec and an IBM TS dual tray tape drive.
• Deployed Nagios XI and Solar Winds Virtualization manager 4.Upgraded our Orion NPM to version 10.
• Cisco 2811 RAM and IOS in-field upgrade for VOIP Infrastructure project.
• Maintained our Citrix Presentation server 4.5 and XenApp farm on top of Confidential .

Confidential, Broomfield, CO

Virtualization Engineer

Responsibilities:

• Worked in high-security, PCI compliant financial institution / datacenter designed for credit card processing - 1000+ server environment.
• Evaluated, deployed and implemented solutions for their entire infrastructure including, but not limited to Confidential, Windows 2003 and 2008 servers, Cisco 6509’s, Nexus 7000 and 3750’s, Dell Compellent SAN, Confidential CX4-480’s, NetApp FAS 2060, Cisco Fabric switches, Qlogic HBA’s, etc.
• Lead the redesign and architecture project for the entire Virtual infrastructure in respect to security, management/administration, virtual and physical network infrastructure, VM management, backups/storage.
• Provided Visio and documentation of virtual environment and its integration with the physical environment.
• Replaced an internal fan and DRAC controller on Dell R610.

Confidential, Boulder, CO

Systems / Confidential Engineer

Responsibilities:

• Worked at major HIPAA compliant hospital system in Boulder with 700 users, 400 servers and 500 printers with multiple satellite locations across Boulder County.
• Helped resolve immediate Confidential issues including but not limited to MNLB (Microsoft network load balancing), switching issues, general VM sprawl with general management.
• Instructed users on troubleshooting ESX hosts at the log level using the vmkernel, vmkwarning, hosts, and aam log files, etc.
• Helped roll out Impravata, a SSO (Single Sign On) solution across a Ctirix XenApp 5.0 farm on top of Confidential at a centrally located datacenter.
• Administrated Exchange server 2010 including the Hub, Transport and Edge instances.
• Helped re-cable switches, servers and fiber connections in datacenter.
• Moved an Confidential CX4-480 SAN to make room for new datacenter in-row cooling re-architecture.
• Assisted with complex remote desktop services, terminal services and Citrix XenApp complex printing and routing issues with roaming profiles using the Citrix UPM (user profile manager).
• Assisted with patching and maintenance of windows domain including 2003 and 2008-R2 servers.

Confidential, Broomfield, CO

Confidential Systems Engineer

Responsibilities:

• Served on the GSS (Global Support Services) team as a Confidential systems / product engineer.
• Supported the Confidential product line in heterogeneous environments as a systems engineer.
• Provided install, setup and architecture support for a high volume global customer base including Military, International, National and local governments.
• Trained as a SME (Subject Matter Expert) for SysAdmin, Install/OS, Networking and Storage services.
• Supported, but not limited to the following products: VI3, ESX 3.x-4.x, ESXi 3.x-4.x,Virtual Center 2.x, vSphere 4.x, vCenter 4.x, vCenter Update Manager, Confidential vCenter Lab Manager, Confidential vCenter Converter, Confidential Workstation, Confidential Server (Linux,Windows).
• Supported, but not limited to the following technologies: vMotion, Storage vMotion, DRS, HA, Snapshot technologies, vCLI, Host Update Utility, vMA, Cisco Nexus 1000v dSwitches.
• Memory, CPU and Storage performance troubleshooting using EsxTop and EsxPlot.
• Provided architectural and infrastructure guidance to existing and newly designed environments.