SUMMARY

• Over 8 years of experience in Finance and Banking Domains and have an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands
• Resourceful Business Systems Analyst with 8 years of experience in running business applications for diverse businesses that include Banking and Finance industries.
• As a Business Analyst, delivered business requirement engineering solutions in critical business, SDLC processes, workflows, and web - based arenas.
• Proficient in documentation, comprehensive reasoning, reporting, and UML modeling skills. Instrumental in boosting interdepartmental coordination through excellent communication skills to maximize business efficiency.
• Extensive knowledge, expertise and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall, Scrum, Agile (Test-Driven Development) and Scrum-Waterfall environments.
• Proficient in networking with individuals at various levels and facilitating elicitation sessions such as survey, interviews, brainstorming, focus group, interface analysis, document analysis, and JAD sessions.
• Proven experience in facilitating change management and conducting GAP Analysis, Risk Analysis, Impact Analysis, SWOT analysis, Root Cause Analysis, Cost-Benefit Analysis and Cash flow analysis.
• Successfully gathered SMART requirements and transformed them into Business Requirements documents (BRD), Functional Requirement Specification (FRS) and System Requirements Specifications (SRS).
• Good understanding in building and maintaining Responsible, Accountable, Consulted, and Informed (RACI) Matrix. Assisted in Business process re-engineering and Business process flow improvements.
• Well acquainted with workflows and Unified Modeling Language (UML) diagrams including Use Cases, Activity Charts, Sequence Diagrams, Data Flow Diagrams, and Entity Relationship (ER) Diagrams using MS Visio.
• Good Knowledge of Data Warehousing concepts. Data Mapping and Data profiling. Extensively created Entity Relationship diagrams (ER Diagrams). Performed Data Modeling Conceptual and Logical Models.
• Experience in Data Integration using Data center with Hub and Spoke. Extensive implementation knowledge of Databases, Schemas, Data Marts and OLAP operations such as Roll-up, Drill-down, slice and dice and pivot.
• Experienced in creating Test Plan, Test Scripts, Test Scenarios, Test cases, Requirement Traceability Matrix (RTM), User acceptance Testing (UAT), and familiar with software testing and Regression testing.
• Proficient in creating Screen Mockups and Walk-through sessions for Stakeholders and Project Team members.
• Used Tableau to create executive dashboards and weekly/ monthly reports on status of key business measurements.
• Cultivated experience in working with different web services such as HTML, WSDL, SOAP, REST, JSON.
• Wrote SQL queries including DML and DDL commands like insert, delete, create and update.
• Knowledge in Wealth Management, Asset and Portfolio Management, Credit Risk Management and CCAR.
• Implemented the capabilities required to enable CCAR & reporting for Dodd Frank section 165 compliance.
• Worked with technology and application development teams to design or select solution that appropriately meets the business for large projects such as compliance with Dodd Frank Act.
• Knowledge of Financial reporting, Budgeting, Forecasting, Valuation and Portfolio Investment Strategies
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environment.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile-SCRUM, Spiral, XP, Scrum-Waterfall Hybrid, SAFe

Business Modelling Tool: MS VISIO, Balsamiq, Lucid Chart, Bizagi

Project Management: Rally, JIRA, Version One, SharePoint, HP QC, HP ALM

Operating Systems: Windows, Mac OS, Ubuntu

Dara Warehousing: Data Modelling, Data Mapping, Data Marts, OLTP, OLAP, Data Mining, Slicing/Dicing, Roll Up/Drill Down, Pivot

Database/ETL: MS Access, Oracle DB, SQL Server, Informatica- Power Center and Data Quality, SSIS

Reporting/BI: Tableau, MicroStrategy, SSRS, Microsoft Power BI

Language: Java, C++, HTML, XML, SQL Server, Apex.

Defect Tracking/ Testing Tools: HP QC, Load Runner, JIRA, Soap UI, Cucumber, Gherkin, Selenium, HPALM, HP QC

Miscellaneous: Microsoft Office, Microsoft Access, Skype Business, Polycom VC, NetMeeting, Adobe Photoshop, RedHat JBoss BMP suit, Zoom.

PROFESSIONAL EXPERIENCE

Confidential, San Francisco CA

Sr. Business Systems Analyst

Responsibilities:

• Developed good understanding of Financial Instruments, Asset Allocation, Commodities, Corporate Bonds, Money market instrument. Analyzed the prior documentation and business processes for understanding of the project.
• Conducted JAD sessions, Document analysis and one-on-one Interviews with the stakeholders and area experts to carefully record the requirements and building a bridge between the business people and technical people.
• Created Business Requirement Document (BRD), Functional Requirement Document (FRD) and System Requirement Specification (SRS) and Use case specifications. Created UML Diagrams using MS Visio
• Created User Stories and estimated them in Sprint Planning and Backlog Grooming meetings. Incorporated Scrum Events Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review and Sprint Retrospective.
• Performed Impact Analysis for requirement churn and by checking feasibility in maintaining the Triple constraints.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a project are in Compliance with the Business Requirements.
• Defined Acceptance Criteria for each and every User Stories to perform User Acceptance Testing.
• Designed Test Cases, Test Scripts, and Test Scenarios to perform Functional and Regression Testing.
• Logged and tracked the defects using HP ALM tool and created an error repository and managed the testing process with the QA team. Designed Quality Plans, Quality Reports and Test Summary reports.
• Designed data models and conducted normalization and de-normalization of data to fit OLTP and OLAP frameworks, slicing and dicing of data marts for analytical decision-making support.
• Implemented all stages of development processes including extraction, transformation and loading (ETL) data from various sources into Data warehouse and Data Marts using Informatica Power Center Designer, Repository Manager and Workflow Manager. Worked on service oriented architecture (SOA), REST, SOAP, XML, API.
• Assisted in the creation of deployment flow chart in conjunction with development, infrastructure, and network teams containing information for maintaining Application. Planned and organized team engagement activities.

Environment: SDLC, Scrum - waterfall Hybrid, MS project 2013, MS office Tools, MS Visio (v-6.4.14), Oracle 11g, HP ALM 11, Informatica v9x, Bloomberg B-Pipe, Tableau(v-9.0).

Confidential, Charlotte, NC

Sr. Business Systems Analyst

Responsibilities:

• Trained the Agile development team by implementing the Agile principals and best practices of Agile and made sure that those where embraced at team level for the fulfillment of the project
• Worked on Impediments faced by the Scrum Development Team, to meet both the Sprint Goals and Organizational goals and helped them define the Definition of Done, Ready and Acceptance Criteria
• Served as a Subject Matter Expert (SME) and as a Scrum Master facilitated Scrum Ceremonies such as Backlog Grooming, Daily Standups, Sprint Planning, Sprint Review and Retrospective Meetings
• Maintained charts such as Sprint Burn-down chart, Sprint Burn-up chart, Product release chart and white board in JIRA to keep a track of the team’s progress and velocity for better estimation of the sprints
• Worked with the Product owner for any re-prioritization’s or requirement churn for any sprint, so that the stakeholder’s needs are met and work towards improving the customer experience
• Was associated with the developers in the processes for interfacing with the cloud’s applications and services as well as auditing, monitoring who accesses and utilizes the resources as in cloud server hosting
• Managed meeting sessions from various business areas including Loan Monitoring and Servicing. Extracted and refined business requirements from the stakeholders, Business Users and IT areas
• Worked with the clients, project leadership and other team members to establish strategy and approaches for business, including governance, concept of operations, and release management,
• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Coordinated and provided business with the process implementation
• In meeting SLA's, development of policies for making business processes infrastructure ready andmaximize your organization's success. Involved in all aspects of the projects, analysis/research of needs
• Enabled effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Involved in connecting the work flow engine
• Took a 360-degree view of the enterprise when analyzing business process re-engineering.
• With cloud metering of usage, for business processes to be aligned and make it efficient wherever possible to eliminate duplication and waste. Experience with creating solution framework that works well
• Managed project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps. Able to conceptualize a solution to address the issue with analytical skills
• Communicated the most effective way to utilize the mortgage system to satisfy the business requirements which was a combination of both standard and custom functionality
• Clearly communicated defects with developers and updated them on JIRA. Managed the approved changes and as they occur by regulating the flow of requested changes, captured and monitored milestones.

Environment: Hybrid Methodology (Waterfall-Scrum), JIRA, HTML5, CSS3, AJAX, node.js. JavaScript Bootstrap MS Project, MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), DROOLS BRE, Imixs Workflow engine. AWS EBS, Lambda, S3, Route 53, AWS Cloud trail. AWS Cloud watch, IAM, VPC, UML

Confidential, Richmond, VA

Sr. Business Analyst/ Scrum Master

Responsibilities:

• Led transformation initiative from the Conventional Waterfall to Agile- SCRUM methodology for product development. Developed a communication plan that included list of meetings, objectives and team rosters
• Validated the various business processes with a committee of Subject Matter Experts like Mortgage servicers, Underwriters, Credit Analysis to ensure the rules and guidelines have been met on regular basis
• Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met. Maintained a Requirement Traceability Matrix (RTM) for efficiency
• Worked with the product management and scrum teams to create User stories from the road maps. Conducted iteration planning, daily scrums and retrospective meetings. Helped team get mature
• Organized the backlog of features, the epics and stories for sprint in RALLY. Provided servant-leadership. Closely tracked iteration progress across teams and monitor status as necessary
• Elicited, Analyzed and managed functional and technical requirements from conception through implementation. Created Design Specification as well as Design Estimates and conducted usability testing
• Developed User Stories and User interface designs to meet user requirements of assigned features. Managed collection efforts with a high-level persuasiveness and professionalism vision strategy
• Worked with the loan analyst in monitoring, tracking and report on mortgage compliance data in accordance with the regulatory requirements and best practices to analyze critical data
• Developed Automation scripts for smoke testing and regression for different modules. Studied the business goals in the requirements. Test planning and Testing Execution
• Created a Product Roadmap for the various stages and releases throughout the project lifecycle. Conducted timely requirement review sessions with the stakeholders and business ensuring product verification
• Collaborated with the Chief Compliance Officer in the ongoing development of automated testing and other business Compliance reporting. Participated in loan reviews and compliance assessments
• Solution Delivery focused to remove blockers and impediments for the team enabling them to make commitments. Managed establishment and development of policies to set performance of direction

Environment: Hybrid Methodology (Waterfall-Scrum), RALLY, MS Project, MS office Suite (MS word, MS Excel, MS Power point, MS Office, MS Project, MS Visio), Java, RESTAPI’s, AJAX, HTML5, CSS3, JQuery, Java Script, Tableau, SQL, SharePoint 2013, HP ALM, UML, Open Rules BRDMS, Oracle 11g

Confidential

Business Analyst

Responsibilities:

• Directed high-level requirements gathering sessions with Business Owners, Users, Departmental Heads, SME’s and end customers for elicitations by means of JAD sessions, Interviews, Surveys, Focused Groups, and Brainstorming Sessions.
• Produced business cases, functional specifications, data validation mapping, SRS, BRD, FSD, non-functional specifications, use cases, RTM, mockup Screens and user stories for web and mobile application changes and enhancements.
• Experienced in Enterprise Business Analysis, Process Workflows, Change Management, Requirements Management, Software Usability, Information Architecture, Information Risk Management and maintaining SLAs.
• Created technical debt backlog, collated and tracked defects, and communicated defects to development team.
• Conducted PCI-DSS Business and IT Security Gap Analysis, by suggesting PCI credit card processing gap remediation.
• Prepared Risk Management Plan, Risk Registers, Risk Mitigation Strategy, Risk Matrix, Risk Tracking Document and Risk Governance Plan.
• Led Value Stream mapping sessions enhancing capacity and data protection provisioning, diminishing the sum of time to benefit, and convey on quality data lined up with Information Risk Management practices.
• Prepared GAP analysis and Risk analysis via Document Analysis and Interface Analysis to understand the new business model and additional functionalities to be incorporated in agreement with the online processing compliances.
• Created Use-Case diagrams, Activity, Sequence diagrams, Data Flow Diagrams, ER Diagrams using Bizagi Modeler.
• Led ETL workshops to comprehend requirements for Data Warehouse Design (Extraction, Transform and Load) activities on the databases and worked closely with the Product Owner for master data management.
• Worked with integration services for exchanging and assessing data from disparate sources like Excel, CSV, flat files, and Text Format Data and integrating them in to data marts. Implemented SQL queries to perform basic CRUD operations.
• Integrated the various OLTP to the OLAP by using Informatica as an ETL tool.
• Created a mapping artifact that maps every one of the fields in the HTML pages to XML labels, which are then mapped with the tables and section names in the database and associated with performing customer side approval on the new framework.
• Conducted manual testing, automation testing, Smoke testing, Black Box testing, Regression testing and User Acceptance Testing (UAT) in conveying testing standards and created test cases, test scenarios and test plans using HP QC ALM.
• Developed Dashboards that provided reports related to transaction details, customers details, patterns recognized, social media details, customer account details with the use of various matrices utilizing Tableau.

Environment: Scrum-Waterfall hybrid, HP QC, JIRA, MS Visio, Java, HTML, XML, OLAP, OLTP, Tableau, SQL Server 2013, Informatica MDM, JDBC, ODBC, Apache Tomcat Application Server, Apache Tomcat Web Server, Informatica ETL.

Confidential

Business Analyst

Responsibilities:

• Involved in analyzing Business Requirements and developing System Specifications.
• Assessed business priorities, and advised business units by performing Risk Analysis.
• Tracked and reported timely performance against plans and forecast analyzed gaps and recommended corrective measures to improve productivity.
• Participated in the development and preparation of the Test Plan with the testing team as well as ensuring testability, reliability, usability, maintainability and performance of the application.
• Involved in incident reporting and change management procedures.
• Maintained and shared documents in MS SharePoint. Managed test cases and logged defects in HP QC.
• Formed a bridge between the Project Manager and different teams with effective presentations.

Environment: Waterfall, HP QC, MS Project, MS Visio, SQL Server, SharePoint, MS Office (MS Excel, MS Word, MS PowerPoint).

Confidential

Java / J2EE Developer

Responsibilities:

• Assisted in designing and programming for the system, which includes development of Process Flow Diagram, Entity Relationship Diagram, Data Flow Diagram and Database Design.
• Involved in developing Java APIs, which communicates with the Java Beans.
• Implemented MVC architecture using Java, Custom and JSTL tag libraries.
• Involved in development of POJO classes and writing Hibernate query language (HQL) queries.
• Implemented MVC architecture and DAO design pattern for maximum abstraction of the application and code reusability.
• Created Stored Procedures using SQL/PL-SQL for data modification.
• Used XML, XSL for Data presentation, Report generation and customer feedback documents.
• Used Java Beans to automate the generation of Dynamic Reports and for customer transactions.
• Developed JUnit test cases for regression testing and integrated with ANT build.
• Implemented Logging framework using Log4J.
• Involved in code review and documentation review of technical artifacts.

Environment: J2EE/Java, JSP, Servlets, JSF, Struts, Hibernate, Spring, JavaBeans, XML, XSL, HTML, DHTML, JavaScript, CVS, JDBC, Log4J, Oracle, IBM Web sphere Application Server, Windows.